Condominium Stella Site

It had been renovated and was very clean.

The room is large and the location is great. It's only a 3-minute walk to Asahi Market. You can borrow a stove to cook your own food. There are also large supermarkets nearby. I think it's very cost-effective.

The room was incredibly spacious, likely a family room and a condominium. It even came with a stove. P.S. You'll need to ask the front desk for a pot separately. The apartment is very close to Hakodate Station and there's a large supermarket called Maxvalu nearby, so you can shop there in the evening and then eat at the hotel.

The room was larger than I could have imagined. It's a two-minute walk from Hakodate JR Station, making it very convenient. There's a FamilyMart across the street, as well as a yakiniku, ramen, and sashimi restaurant—pretty much everything you could want. The hotel is also very clean. The owner was very welcoming. We didn't have our passports printed, so he helped us print them at the front desk. A small aside, I left my iPod at the hotel and only discovered it when I was leaving Hakodate. With the help of Ctrip, the owner confirmed my belongings, communicated via email, and had them shipped to Kyoto. After much effort, I finally got it before leaving for the airport. A huge thank you to the owner, and a special thank you to Ctrip's hotel butler customer service. P.S. He even sent me my capsule toy car along with it—very kind.

The main problems stemmed from service issues, affecting not only the hotel but also Ctrip: 1. Our initial booking was for a twin room that could accommodate two people, but we only filled in one person's name. After placing the order, we needed to add the other person's name due to visa issues, but the hotel refused. We then contacted Ctrip. This is where the drama began. Ctrip relentlessly sent me a message on their platform every day saying the hotel hadn't responded, and this went on for almost two months until our visas were finally approved, without resolving the problem. 2. On check-in day, the receptionist was an elderly man who walked with a slight limp and was somewhat slow to react (no offense intended). Because we had 5 adults and 2 children for a 16-day trip, we had a lot of luggage. He just stood by the door watching without offering any assistance, only starting the check-in process after we had all our luggage. During this time, there were errors in document photocopying, room number mixing, and a series of other issues. The entire check-in process took over half an hour, ultimately causing us to miss our sea urchin rice. Secondly, because the hotel is located on a street and the soundproofing is poor, the noise from passing cars at night was very clear, affecting our sleep. Finally, the hotel apartment room had an induction cooker, but no pot?! Excuse me, is this stove just for decoration?

The room was spacious, and the bed was large and comfortable. The hotel is only a 4-minute walk from the train station, making it convenient for getting around; there are many restaurants nearby, and a large supermarket is an 8-minute walk away. It's very quiet at night.

Everything is good, except that the air conditioner is too noisy. Everything else is perfect. I hope this problem can be solved because it is too noisy.

호텔식이 아니라 콘도미너엄, 에어비앤비 스타일이라 싱크대.조리기구 등이 있어 좋습니다. 세탁실도 무료사용입니다. 가격도 좋고 역과도 먼거리아니라 좋습니다. 주변에 맛집들 거리도 가깝습니다. 건물은 좀 낡았지만 그외는 다 만족합니다.