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Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(391)
Positive reviews(382)
Reviews with photos/video(164)
Convenient location(87)
Relaxing hot springs(51)
Nice sea view(35)
Delicious breakfast(18)
Tasty coffee(17)
Many amenities(13)
Highly recommended(8)
Close to train station(7)
Negative reviews(9)
Tress C
Hollywood Twin Room
Checked in Nov 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Nov 24, 2024
Hotel is just next to the morning seafood market but 5 mins walk to JR station. The city view and sea view roof top onsen is magnificent. It’s very quiet at night when you walk back to hotel from JR station.
helloandsmile
Corner Twin Room
Checked in Nov 2024
Couples
32 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Love the big room and the amenities bar at level 1. The view from the lounge was awesome as well, highly recommend!
ZCJ
Hollywood Twin Room
Checked in Oct 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Clean and convenient located next to the morning market. Very new and good setup. Excellent staff!
Chin Hian
Hollywood Twin Room
Checked in Sep 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
Hotel was in good location next to morning seafood market and short walk to red warehouse. Bath house was clean with panaromic view of the city and coastline. Room was clean and new. Comes with free washing machine. Hotel carpark was convenient although we need to pay for it (1000 yen per day) Highly recommend.
Guest User
Standard Twin Room
Checked in Aug 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
Unfortunately our train was cancelled due to weather conditions. We end up only stay for a night instead of two. Didn’t get the chance to use the ryokan. Great location. Next to morning market and walking distance too most of attractions.
Stefan
Standard Double Room
Checked in Jul 2024
Solo travelers
6 Reviews
4.2/5
Very Good
Posted on Jul 26, 2024
I find Tokyu Stay consistently good, clean rooms and layouts, decent amenities and good location. This one was close to the station and the markets and tram, the only issue was the lift service taking so long to get to/from your floor.
Guest User
Standard Twin Room
Checked in Jul 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
It is not far from JR station. Easy to reach most of tourist attractions. Very close to morning market where we can choose our breakfast with the coupon provided by the hotel. Good view from hotel lounge.
Peony
Luxury Twin room
Checked in May 2024
Couples
7 Reviews
3.5/5
Posted on May 31, 2024
I have booked 2 different rooms for 3 nights. I was told to check out on the 2nd day at 11am and come back to check in again for the new room but the check in time was unsure. On the day, when I checked out at 11am, the staff gave me the new room
Key already - so the new room was already ready. It would
Be much better if I was being informed in advance so that I didn’t need to carry my luggage’s to the lobby and go back up to the same floor when the new room was actually next to my
Old one………
onlywinx
Standard Double Room
Checked in May 2024
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
The location was excellent - 3mins walk from the station, right next to the morning market and a Lawson. Washer/dryer in the room was a huge plus, though the pre-set drying was not enough. The onsen was relatively small but the infinity onsen made up for it.
SammyRest24
Hollywood Twin Room
Checked in Apr 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
Excellent hotel with great location and view of the harbour. The room size is big and clean. It’s just beside the fish market.
Slim88
Standard Twin Room
Checked in Apr 2024
Couples
25 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
Centrally located. Exactly opposite the morning market. Very strict on check in time and parking and parking time. One minute earlier ended up paying extra 100 yen. The washing machine is a bonus and very good indeed.
何必呢呢
Hollywood Twin Room
Checked in Sep 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
very good
Guest User
Standard Double Room
Checked in Sep 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on Oct 4, 2024
room is clean , location fantastic ,walking distance to morning market and train station , lots of restaurants nearby , and you can have a hot spring bath in the hotel ! which locate at 18th floors.
Guest User
Standard Double Room
Checked in Nov 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Nov 26, 2024
Great location, it is close to the seafood market as well as the JR station.
Guest User
Standard Double Room
Checked in Mar 2024
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Apr 5, 2024
This hotel located 7 minutes walk from Hakodate Station. In winter, I don’t really recommend this hotel if you are coming from the station and walk to hotel with big luggages as the snow will be everywhere and it will be so hard to carry around the big luggages in the snow. However, I didn’t regret for choosing this hotel because the staff was so lovely, and the room is very comfortable with microwave and washing machines provided so I didn’t have to go outside the room for using microwave and washing machines. This hotel also have onsen at the upper floor, but I didn’t get a chance to using it. Heater also works well in the room. And for the room cleaning, they will only clean your room if you stay more than 2 nights.
Lawson is nearby, only need 3 minutes walk. And if you like seafood, Hakodate Morning Market is very near from the hotel.