Hotel Green Plaza Hakone

Hotel location is good connection to obako ropeway station. 3 min walk from the back of hotel. Good dinner and breakfast wt a lot selections.

The photo and the actual room is totally different. To spent Aud$411 for one night , I don’t think it worth it. The view from our room were just the roof top of other buildings. Nothing special at all, old buildings. When walk down the corridor , it was dark and dime. It is an old hotel. The room was average , bath room was very small and the receptionists were not very welcoming. The first receptionist was quite bitter, he gave wrong information how to get around , we literally waited for an hour and we were told by the bus driver mentioned this was not working. On the second day , same receptionist said the same thing , he was not quite happy he said “I told you that day…. “ I addressed to him it was not working at all. They are not very informative at all. The second receptionist was very helpful , unfortunately he left his work before resolve the problem. He gave the correct advise. The third receptionist was a lady, she was quite helpful and show us the right way. Thank you for that . It took us about 2 hours to navigate how to travel to another place. We have booked a taxi, no taxi around that area. Just so hard get around. Imagine you have all the luggages to pull around. We didn’t have a chance to have dinner because no restaurant around that area. Comfortable mattress, quiet place and breakfast was average. I think we could find a better place to stay. I couldn’t be bothered to take more pictures. Not recommended.

Hotel is abit dated and old by now compared to when I stayed many years ago. Still it’s a relatively clean, nice and comfy hotel, with nice Fuji view in both onsen and surrounding area. Overall it’s a lovely stay and we are happy to be back again.

Great place to stay in tranquil beautiful surroundings and if you're lucky a view of Mt Fuji. Was easy to get to (bus J from Odawara station (expected 50 minutes but took over an hour due to traffic jams near ropeway late morning time).. Short easy 5 minute walk from bus stop to hotel (ignore other reviews). We had a Japanese style room for two. Plenty of space and great view of Fuji from the room. The bathrooms are clean and perfectly fine but a bit dated. However not a problem. The onsen experience felt very traditional and really enjoyed it. I'm vegetarian and there were quite a few options in the buffet (breakfast and dinner) which was appreciated . When we left we used the great hotel shuttle to drop us at Minami Onsenso where we picked up the T bus to take us back to Odawara train station (about 50 minutes around 10am). The staff at hotel were super helpful and overall it was a great, relaxing stay.

Worth the room upgrading for a much bigger ryokan room with attached onsen. Fabulous! Food is great too!