EN Resort Re'Cove Hakone

Extremely satisfied! The room was spacious and comfortable, very clean and tidy, and well-equipped with all necessary amenities. The buffet offered a wide variety of delicious food. The hot spring was clean and relaxing. Overall, a top-notch experience!

The package including two meals was pretty good value for money. You can send your luggage to the hotel from Yumoto Station. Dinner was a buffet, which was decent, but I personally prefer Japanese Kaiseki cuisine. 😊 The hot spring is large and has an outdoor section. Overall, it offers good value for money.

The room was quite spacious, listed at 32 square meters. It came fully furnished with a two-seater sofa, a table, a wardrobe, and more. While the decor isn't brand new, it's spotless and very well-maintained, which was perfectly acceptable. Transportation is convenient, with two bus stops, Xianlouqian and Taiyue, just a three-minute walk away. It's also conveniently located on the route to Taoyuantai, where you can catch the cable car.

The surroundings are decent, but transportation is inconvenient; I'd recommend staying a bit further down the mountain. The bed I slept on was uneven, with parts already caved in, and the facilities were quite old. The check-in process was incredibly difficult, taking three hours. Because my friend works in Japan, she was repeatedly asked for her work residence permit and her child's proof of identity (she's lived in Japan for ten years and had never encountered such a request). Is it because I'm Chinese? Then, her child, who is under five, was suddenly charged an additional 30% (in Japan, children under six don't usually pay for transport or accommodation). This wasn't mentioned in the booking confirmation either. Overall, the experience wasn't great. During the hot spring bath, with only 20 minutes left, we were told to hurry up because men would be coming in soon. They said it in Japanese, implying that since we aren't Japanese, it's okay for us not to have men around? I really don't understand this hotel. They should just state that they only accept Japanese guests.

The hotel is divided into a South Wing and a North Wing, with the restaurant and hot spring located in separate buildings. The hot spring area is quite spacious. Free parking and internet access are provided. Overall, it's pretty decent.

The room facilities are a bit old, but well-maintained. The room itself is quite spacious. There are multiple hot spring pools, both indoor and outdoor. The downside is the inconvenient transportation. We came from Kamakura and it took a long time to get here. The bus journey involved a lot of winding mountain roads, and I almost got carsick.