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EN Resort Re'Cove Hakone Guest Reviews
4.4/5
Very Good
85 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(85)
Positive reviews(81)
Reviews with photos/video(37)
Awesome stay(30)
Awesome rooms(27)
Large rooms(22)
Relaxing hot springs(21)
Convenient location(15)
Great value for money(10)
Tasty dinner(10)
Delicious buffet(7)
Negative reviews(4)
britto
Standard Western Style Room-Non Smoking
Checked in Jul 2024
Family
2 Reviews
1.0/5
Posted on Sep 1, 2024
I recently stayed at this hotel and was extremely disappointed with the cleanliness. The room had noticeable stains on the carpet,curtains
and the upholstery, which made the space feel unkempt and uncomfortable. There were also pen marks on the walls and surfaces, suggesting that proper cleaning had not been carried out. Overall, the lack of attention to detail in maintaining cleanliness significantly impacted my experience. I would not recommend this hotel until they address these issues.so we are requesting for refunding the full amount
6/11
Yap
Japanese Western Style Room (North Building) -Non Smoking
Checked in May 2024
Family
4 Reviews
4.5/5
Great
Posted on Jun 15, 2024
Locate near bus stop.
Easy to travel along Hakone area.
Definitely will stay again
Napim
Japanese Western Style Room (North Building) -Non Smoking
Checked in Mar 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Apr 29, 2024
Beautiful hotel!!! And very helpful staff. I love all the facilities in this hotel. There have a big onsen. The location is near the Ropeway just 15 minute. But from train station is a bit far by bus. There also have a welcome drink and snack bar. The breakfast was incredible, too many choice and delicious!! Overall, me and my family had a good time and love this hotel!!
Michelle TKS
Standard Western Style Room-Non Smoking
Checked in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
I will stay again.
6/20
Guest User
Standard Western Style Room-Non Smoking
Checked in Jun 2024
Couples
2 Reviews
2.5/5
Posted on Jul 21, 2024
Don't be deceived. The hotel ONLY refurbished the lobby and 2/F restaurant, while the room remains 1980s furniture and smell. The receptionist 佐藤, when asked about the room, rudely responded that she has no idea. How disappointing! I checked in and couldnt wait to leave the room and returned to the room very late. The best thing for me was I only booked one night, and I couldn't wait to check out the next morning.
Please don't stay here. There are so many other options in the area.
Authee
Standard Western Style Room-Non Smoking
Checked in May 2024
Family
6 Reviews
4.0/5
Very Good
Posted on Jun 15, 2024
The hotel was renovated & look modern, not traditional onsen hotel. It’s buffet breakfast & dinner, choice a bit limited & fusion. Staff is nice & polite
yong
Japanese Western Style Room (North Building) -Non Smoking
Checked in May 2024
Family
5 Reviews
4.7/5
Amazing
Posted on Jun 10, 2024
Great room size with a Japanese quarter. The buffet meals have more than 40 items and excellent. Location is a bit off the main attraction area but quiet and rustic. Accommodation/room equipment can use some update. Otherwise, an exceptional value.
Paulabehr
Deluxe Western Style Room (North Building) Non smoking
Checked in Apr 2023
Couples
6 Reviews
3.5/5
Posted on Jun 10, 2023
The hotel is located to middle of nowhere. The bus stop though is like 1-2 min away from the hotel. The onsen was just ok. The Yukata is really nice. The breakfast is really good. Helpful staff.
渡辺龍之介
Standard Twin Room-Non-Smoking
Checked in Jan 2025
Couples
6 Reviews
5.0/5
Outstanding
Posted on Feb 14, 2025
The price was reasonable, the rooms were clean and spacious, the food was delicious and varied, and the hot springs were a great way to relieve the fatigue of everyday life.
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Guest User
Japanese Western Style Room (North Building) -Non Smoking
Checked in Jan 2025
Family
15 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel has a bit of history, but the price-performance ratio is super high. The buffet with 2 meals is very friendly. It is troublesome to find food in the mountains and it is inconvenient to bring children. There are many types of buffets. After staying for 2 nights, the variety will also change slightly. The only shortcoming is that there is no private soup. It is clean and sanitary, and the facilities are very well preserved. Recommended
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Guest User
Standard Western Style Room-Non Smoking
Checked in Jan 2025
Family
3 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2025
It is not in the core area of Hakone, but the price is still quite attractive, and it is very suitable for those who have Hakone Free Pass, because the bus is very convenient and the station is very close to the hotel. Although the room is a bit old, it is big enough, and the breakfast and dinner are also good. In short, it is a pretty good stay experience.
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Wongyan
Standard Western Style Room-Non Smoking
Checked in Jan 2025
Family
2 Reviews
4.0/5
Very Good
Posted on Feb 9, 2025
There are natural hot springs, kimonos, and the rooms are very spacious with Japanese tatami. The breakfast is very rich, with both Japanese and Western styles. The front desk explained very clearly. There is a Japanese buffet for dinner at a good price.
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Guest User
Japanese Western Style Room (North Building) -Non Smoking
Checked in Dec 2024
Family
28 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Exceeded expectations, good service, large room, must order the one with breakfast and dinner, especially worth it, delicious and fresh, super cost-effective
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Guest User
Standard Western Style Room-Non Smoking
Checked in Dec 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Jan 28, 2025
I went there thinking there would be a pool after seeing the photos, but there was no pool lol. It's my fault for not doing my research properly, but I was sad.
The hotel was very clean. The hot spring was available from 5:30am, so I was happy to be able to take a morning bath even though I had a full schedule!
I stayed for two nights, and they provided all new amenities on the second day, which I was grateful for!
I had the hotel's breakfast buffet in the morning, and went out to eat at a nearby restaurant in the evening, but there were many restaurants and a few izakayas about 10 to 15 minutes away on foot.
I had a great time! I'd like to go again!
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Anonymous User
Standard Twin Room-Non-Smoking
Checked in Dec 2024
Family
42 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2025
The hotel is very close to several famous attractions in Hakone, and you can get there by taking a few bus stops. The room is large and comfortable, the service is very thoughtful, and the hot springs are divided into indoor and outdoor, both of which are great. I will go there again if I have the chance.