OKA 02ATL
January 26, 2026
The hotel is located deep in the mountains of Hakone, surrounded by nature, and the views are undeniably beautiful. While it may seem inconvenient at first, the staff were kind and accommodating, especially with flexible shuttle arrangements, which was a positive point.
However, this hotel is not suitable for guests with weak legs or mobility issues. The stone steps leading from the parking area to the hotel entrance have no handrails, and carrying large luggage while walking up them can be dangerous. Inside the hotel, there are only stairs as well.
The hot spring hours are from 4:00 PM to 10:00 PM, and again from 7:00 AM to 10:00 AM. On the day I stayed, there didn’t seem to be many guests, so I was lucky enough to enjoy the onsen almost privately.
Although there is a dining area, dinner is not provided. There is a shuttle option to nearby restaurants, but this limits flexibility. It is about a 17-minute walk to the area near Togendai where several restaurants are located; however, in winter, most of them are open only for lunch, making it difficult to find a place for dinner.
Another issue was that when I tried to use the air conditioner in my room, it had a strong moldy smell and was unusable.
Honestly, I feel that I made the wrong choice when selecting this hotel.