Hakuba Pension & Log Hotel Meteor

Amazing family run hotel Service was amazing. Always happy to help. Offered a free lift to the bus stop after we missed the bus.

We stayed in the 7bedroom log cabin with our group of 14. Bedrooms were large and cozy with new bathrooms in each. The whole place has been renovated with a big kitchen and communal lounge with heaps of room for a large group. Great location with a 2 minute walk into town, close to restaurants, shuttle bus and convenience store. The Pensione next door who manage the log cabin looked after us so well and are super helpful dropping us to ski lifts, onsens and making reservations for us. Chika is an absolute legend and made our stay amazing. Would recommend this house to any large group and great for multiple families

This was the perfect stay in Hakuba. Easy walking distance to restaurants and ski resort shuttles. The hospitality and helpfulness of the staff - particularly the main woman who seems to do everything around there - was second to none! She spoke perfect English and helped with everything from recommending restaurants and onsen, navigating how to take different ski shuttles, to even giving me a ride to the bus station early one morning when I wanted to catch an early shuttle for a powder day. I would stay here again without hesitation simply because of the incredible hospitality and helpfulness. I felt right at home, and she was an absolute rock star who made my stay amazing. The breakfast in the onsite restaurant was fantastic and convenient, the drying room for ski gear was more than sufficient, and everything I needed was there. My room was very spacious and had everything you'd expect. My only slight complaint was that it was difficult to keep my room warm enough at times and it could be quite chilly in the evenings - however my stay also coincided with one of the coldest stretches you'll ever experience in Hakuba, so that was definitely a factor. For reference, I stayed in the "log cabin" which is a separate building from the main Pension Meteor building, and the log cabin seems a bit draftier. Fine once in bed with all the sheets on. Overall I would absolutely stay here again and recommend it to anyone visiting Hakuba - especially those who only speak English.