Hotel Hakuba

Reviews of Hotel Hakuba

Hotel Hakuba

5470-1 Hokujo, Hakuba, Kitaazumi District, Hakuba Village, Kitaazumi District, Nagano Prefecture, 399-9301, JapanSee Hotel Details
Hotel Hakuba
Hotel HakubaHotel HakubaHotel Hakuba
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1 night

Guest Reviews

8.8/10
Very Good
19 Reviews
Verified reviews
Location8.4
Amenities8.8
Service8.9
Cleanliness9.0
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All reviews(19)
Positive reviews(19)
Reviews with photos/video(8)
Friendly staff(5)
Lydon Marks
Twin Room
Stay Date Nov 2024
Couples
5 Reviews
8.0/10
Very Good
Posted on Jan 18, 2025
Lovely place, it is very clean, super warm, the staff are very friendly and the buffet is very good. I would recommend dinner more than breakfast as they have more options then. BEWARE: While the rooms are advertised as “mountain view” and while you can see the mountain from the rooms, it is DEFINITELY NOT the same images that are advertised online. The photo below is the view from our window, and while it is cloudy, there’s a massive building and half a roof blocking our view. This means that not every room is mountain view, so book carefully.
Guest User
Twin Room
Stay Date Jan 2024
Couples
2 Reviews
9.5/10
Amazing
Posted on Feb 29, 2024
The location and view is great. The room is very clean and well maintained. The beds are a bit on the harder side though.
BothraHemant
Twin Room
Stay Date Jan 2024
Family
6 Reviews
9.0/10
Great
Posted on Feb 18, 2024
Nice and clean Japanese style hotel. Good shuttle connectivity to various ski resorts, however need to hop on a taxi to restaurants/vibe.
Guest User
Twin Room
Stay Date Dec 2024
Couples
3 Reviews
8.5/10
Very Good
Posted on Feb 5, 2025
The overall environment is good. Breakfast and dinner are buffets with many choices. It is recommended to drive your own car for convenience. Go snowmobile
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Guest User
Twin Room
Stay Date Dec 2024
Family
9 Reviews
10.0/10
Outstanding
Posted on Mar 23, 2025
Very cozy hotel, very clean, suitable for family travel. The buffet dinner is great, the hot spring is great. The front desk service is very patient. There is a car to pick up and drop off at the ski resort. I will stay here again if I have the chance.
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Guest User
Twin Room
Stay Date Dec 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Jan 16, 2025
The hotel is very good, with a good location, close to Snow Peak, and the hotel also has a free shuttle bus to the ski resort. Breakfast and dinner are very good, there are free hot springs to soak in, the experience is very good
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Anonymous User
Twin Room
Stay Date Aug 2024
Family
1 Reviews
7.5/10
Posted on Sep 10, 2024
The lock was hard to open. The front desk and restaurant staff were friendly and helpful. The bathroom amenities were well stocked.
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Tu_chumo
Twin Room
Stay Date Mar 2025
Travel with friends
133 Reviews
10.0/10
Outstanding
Posted on Apr 23, 2025
Great travel experience, I will still choose White Horse Hotel next time
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Huangyanlingwinsy
Twin Room
Stay Date Jan 2024
Family
136 Reviews
10.0/10
Outstanding
Posted on Feb 20, 2024
This is my second time staying at this hotel. It’s very cost-effective. It includes pick-up and drop-off from Hakuba Station, breakfast and dinner, hot springs, and pick-up to other ski resorts! The dinner was delicious and sumptuous! The stream next to the hotel is also beautiful
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6/20
Chung
Twin Room
Stay Date Jun 2024
Travel with friends
4 Reviews
8.5/10
Very Good
Posted on Jul 19, 2024
The hotel is conveniently located only 10 minutes from the bus terminal and train station.
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Xiangping
Twin Room
Stay Date Dec 2023
Couples
2 Reviews
8.5/10
Very Good
Posted on Jan 30, 2024
The food is delicious and I use it every year. On a sunny day, the view from the room is spectacular, making this a very satisfying hotel.
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Guest User
Stay Date Sep 2024
Other
10.0/10
Outstanding
Posted on Oct 19, 2024
Top location! Grand view of Hakuba main three mountains, Mt. Shirouma (Hakuba), Mt. Shakushi, and Mt. Hakubayari. These mountains are available to watch from this hotel's main bathrooms. Morning buffet is prepared with full of local cuisine in both Japanese and western styles. All rooms are fully equipped for self-cooking in case of long stay. Highly recommended for long stay inbound visitors!
Guest User
Stay Date Jul 2023
Other
10.0/10
Outstanding
Posted on Aug 6, 2023
My husband and I stayed here for 2 nights for the purpose of mountain climbing in Hakuba. The food buffet had many varieties and was delicious. It was easy to go to a restaurant and eat in my yukata and slippers. The view from the room is also good (I stayed on the 5th floor, the top floor). The open-air hot spring bath also feels great (though it's only large enough for 3 people). The room has a small kitchen and microwave, which seems convenient for long-term stays (I didn't use it for two nights this time). The hotel was clean and not too big in a good way, and there were lots of beautiful flowers at the entrance, giving it a relaxing atmosphere like a Swiss mountain hut. It was very good.
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Guest User
Stay Date Dec 2022
Other
8.0/10
Very Good
Posted on Jan 4, 2023
It is a bright and clean hotel. It has a homey feel more like an inn than a hotel, which is comforting. I was surprised to find that the baths were equipped with makeup remover and lotion, but it was very convenient. I was able to choose my meal time when I checked in, so I could go to the restaurant smoothly and without crowds. Both breakfast and dinner were buffet style, but there was a wide selection, and each dish was quickly replenished, so there was always plenty. As expected, delicious food increases satisfaction. On the way back, I used a 5% discount coupon from the shop to buy some sweet sake and gohei mochi as souvenirs.
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Guest User
Stay Date Jul 2022
Travel with friends
6.0/10
Posted on Aug 28, 2022
Stayed with a friend for Happo-one mountain climbing. It's just a 10 minute walk from Hakuba Station. There are footbaths along the way, so please be sure to stop by. All the staff members were veterans and responded efficiently. I also appreciate that there is a shuttle bus to the main attractions in front of the hotel. The room has a kitchen and microwave. I didn't use it, but it's great for long-term stays. The hair dryer in the room has a very weak air flow, so be careful if you have long hair. It was also nice to be able to see outside through the large windows. Although the hot spring was small, there was an open-air bath, so I was able to relax. The buffet was delicious for both breakfast and dinner. Many of the dishes were vegetable-based and had mild flavors, so I couldn't help but eat too much and ended up feeling full. This is a hotel that I would like to use again when I go to Hakuba.
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6/7