Hakuba Hotel Paipu No Kemuri

Good stay and a good location! Lots of locals stay at this hotel.

not helpful staff. not sufficient knowledge to help me regarding re-charge Hakuba Valley lift pass. I am the first time to Hakuba for ski and I don't know the used (yesterday ) lift pass can be re-charged to re-use. The lady staff asked me to buy 2 new re-charge card which cost 100 yen per card (2* 100 )from their hotel and the male staff just told me to do input on-line payment re-charge. Because of payment via Visa on-line and our Visa card was blocked due to security password problem. We spent 20mins for the re-charge process at hotel lobby and got failed to re-charge our lift pass at the end. I request hotel to refund as we couldn't use the hotel re-charge card but the hotel staff rejected and instructed me to go direct to Gondola Station ticket counter ask for help. I told them we did ski just yesterday. If the lady staff teach me to use the old lift pass to re-charge, I can save 200 yen from the hotel re-charge card. Gondola Station staff explained to me that they couldn't do re-charge at counter, just sell new lift pass. At the end, I have 6 Hakuba Valley ski lift pass card on hand. Honesty speaking, not an advance ski site ! old system !

Large room, nice place, clean and quite. But my room is far from the lobby. If you have a heavy baggages, not easy (there’re few stairs before elevator)

Unless you are driving a car, you need to take a taxi. It’s up a massive hill. You are not gonna want to walk up or down it with luggage. The gondola is at the bottom of the hill. So you need to go up and down the hill every time. I don’t know why there are good reviews for the dinner. The dinner is limited and disgusting. It’s not good food at all. It must be really cheap people staying at the this place. The hotel is so old. The room is old and needs new furniture and to be painted. The windows do not have thick curtains, so the sun shines through in the morning. The heat has optional for low, middle, high. Even on the low setting, it was too hot.

Not bad