City Bay Palace Hotel
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City Bay Palace Hotel

Experience City Bay Palace Hotel, a 4-star hotel in Ha Long. It holds a rating of 8.4/10 from 16 reviews, combining quality and value, with rates starting at US$25.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Hon Gai Church: 0.22 km away

Red Dragon Junk: 0.19 km away

Victory Star Cruise: 0.06 km away

Amenity Highlights

Leisure: Karaoke, Hair and beauty salon, Golf course

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar

The above hotel prices are based on Trip.com for February 9-February 15.

City Bay Palace Hotel

Renovated in 2025
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Highlights
Free parking
Airport drop-off available
Lots to do
Newly renovated
Amenities
All amenities
Property Description
Show more
Cleanliness8.4
Amenities8.4
Location8.4
Service8.5
Surroundings
Airport: Van Don International Airport
(49.5 km)
Airport: Cat Bi International Airport
(51.0 km)
Train: Ga Hạ Long
(10.0 km)
Train: Ga Hải Phòng Railway Station
(52.9 km)
Landmarks: Victory Star Cruise
(<100m)
Landmarks: Red Dragon Junk
(190m)
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1

Deluxe Twin Room with Sea View Non smoking

Has window
Non-smoking
Ocean view
LCD TV
Room Details
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4

Triple Room with City View Non smoking

1 Double bed and 1 Single bed
24-28m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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9

Superior Double Or Twin Room, Non Smoking, City View

1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1

Deluxe Double Room With Bathtub

1 Double bed
Has window
Non-smoking
Air conditioning
Slippers
Desk
Bottled water
Room Details
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6

Superior Double Or Twin Room

1 Double bed or 2 Single bed
Has window
Non-smoking
Room Details
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10

Suite

1 Double bed
Air conditioning
Private bathroom
Minibar
Blackout curtains
Room Details
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2

Superior Room 1 Double bed Non smoking

1 Double bed
24m² | Floor: 2
Has window
Non-smoking
LCD TV
Room Details
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7

Deluxe Triple Room

1 Queen bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Blackout curtains
Room Details
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5

Suite

1 Double bed
Non-smoking
Room Details
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10

Deluxe Double Or Twin Room With City View

1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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22

Executive Double Room

1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Blackout curtains
Room Details
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Executive Double Room Non smoking

Has window
Non-smoking
City view
LCD TV
Room Details
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4

Deluxe Twin Room with City View Non smoking

2 Single bed
Has window
Non-smoking
LCD TV
Room Details
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4

Deluxe Room, Non Smoking, Ocean View

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Blackout curtains
Room Details
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This property hasn't received any negative reviews.
Average for similar properties in Ha Long
Most Mentioned
Review summary
Powered by AI
Service Quality: The staff is noted for being exceptionally friendly and helpful, always willing to assist with any inquiries. They also provided excellent service in returning forgotten items to guests in another city.(based on 4 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
We liked staying at City Bay Palace, comfortable and quiet area, there was a little bit of language barrier due to very limited English speaking, otherwise good overall
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2023
My stay at this hotel in Halong Bay was a truly memorable experience. The unparalleled natural beauty of the surroundings, coupled with exceptional service and kitchen, created an unforgettable retreat. I would highly recommend this hotel to anyone planning a visit to Halong Bay and seeking an authentic and tranquil escape amidst nature's majestic wonders.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 16, 2025
The hotel environment allows you to see the scenery outside the window. The surrounding scenery is also beautiful. There is a large shopping mall very close to the downstairs. There are not many breakfast options. The front desk service is warm!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 4, 2025
I really liked the hotel. The bed was amazing, just super! The room was comfortable, clean, and the breakfast was good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2024
Room is a bit small, but clean. Not very central, but traveling is quite convenient.
Original TextTranslation provided by Google
M‍a‍k‍e‍s‍i‍h‍e
June 5, 2023
Although the hotel facilities are a little bit old, it doesn't affect the experience of staying. Disadvantages: The room is a bit small and the sound insulation is not good.
Original TextTranslation provided by Google
X‍i‍y‍u‍g‍u‍o‍j‍i‍l‍v‍y‍o‍u
April 18, 2024
It's OK. Not bad.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 7, 2024
Reasonable
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2013
  • Renovated: 2025
  • Number of Rooms: 89
Phone:+84-203-3636338
Email:citybaypalacehotel@gmail.com
With a stay at City Bay Palace Hotel, you'll be centrally located in Ha Long, steps from Ha Long Bay and 5 minutes by foot from Halong Bay Marina. This hotel is 0.2 mi (0.3 km) from Long Tien Pagoda and 0.4 mi (0.7 km) from Nha Tho Hon Gai Temple.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at City Bay Palace Hotel?

Check-in time at City Bay Palace Hotel starts at 14:00, and check-out time is by 12:00.

Are pets allowed at City Bay Palace Hotel?

No, pets are not allowed at City Bay Palace Hotel.

How much does it cost to stay at City Bay Palace Hotel?

Room prices at City Bay Palace Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to City Bay Palace Hotel from the nearest airport?

The nearest airport is Van Don International Airport, located about 54 mins from hotel by car (49.5 km) away.

What’s the cancellation policy at City Bay Palace Hotel?

The cancellation policy at City Bay Palace Hotel depends on your room type and booking terms.

Does City Bay Palace Hotel offer airport transfers?

Yes, City Bay Palace Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportVan Don International Airport
Distance to Airport49.49KM
Nearest Train StationGa Hạ Long
Distance to Train Station9.98KM
Average Price FromUSD40
Hotel Star Rating4
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