Hamburg Hamburg-Nord 4-star Hotels

I was from 28.07.22 - 29.07.22 in the beautiful Intercityhotel Hamburg-Barmbek. We were welcomed by a quite young receptionist. She was very professional and especially friendly. You already felt right well. The wish in the 3. The floor was filled with a beautiful view. The beautifully furnished room has a pleasant size ( we had noticed the cheapest category). The bed was very comfortable and let us have beautiful dreams. There is even Sky Sport/Bundesliga for which men may be interested. Also a minibar with a free water bottle has jumped into our eyes. Very worth praising! Also there was a great rain shower! The only manko was the air conditioning, which was already set at -1 degree Celsius at the arrival. But it was then possible to adjust it individually. What we also felt positive is that there is a free ÖPNV ticket for each hotel guest including. This was very good because we went to Musical ,”Wicked” in the evening and we could conveniently drive to the stage theater new Flora. To the train station you need only a maximum of 2 minutes from the hotel. Generally, this is a very good central hotel. Let's come to the only critical points, and to breakfast, which is currently offered for €17 per person. Unfortunately, we were very disappointed at that point. Most because we paid together at first €51 for it. The breads were very hard. The spoon was dry and the stick appeared not to be made by itself. For this price it was not good at all. This was notified at the reception below and the criticism was also taken very seriously. The woman was also a young receptionist and also very friendly. After our question how to stay here now, we were friendlyly refunded a breakfast and the parking ticket. You can't really make meckers at the service. Thank you very much to the friendly and professional staff and staff!

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

I was not planning on staying at a hotel near Hamburg airport but because of a flight disruption I made a last-minute reservation at Courtyard. I was pleasantly surprised by the room which I found to be quite nice for airport hotel standards, or for any Courtyard for that matter. The hotel is only 1km from the airport and there is a pedestrian path which makes it somewhat walkable if luggage is not too heavy; the lone challenge is that there is a small hill to climb as the path passes above another road. The hotel has a shuttle bus available every 30 minutes however it’s only available mornings and evenings, not between 12pm and 6pm. I showed up at the hotel barely 15 minutes after booking and I was already proactively upgraded to a suite as Marriott Bonvoy Ambassador Elite guest. The room looked great for Courtyard brand standards and I would have almost nothing negative to note except perhaps that air conditioning was disconnected for the winter, but the room was hot so we had to open the window to get some fresh air. To open such window, interestingly there were two windows so soundproofing (when closed) was hard to beat. I wish more airport hotels had such high quality windows. I am not a regular at Courtyard hotels but the very few where I stayed were cumbersome in their management of the Marriott breakfast or food credit benefit for guests Platinum and above, and this one hotel was no exception. I asked to receive the 10 EUR food & beverage benefit per person per day instead of welcome points. Perhaps this is standard at all CYs, but when I asked if I could combine the credit for both nights into an order made on a single day, the answer was no, the credit is only per day and cannot be carried over to another night. On the last day I did not really plan on ordering anything so I went to the bar for a drink but it was closed in the afternoon and would only open at 5pm. The receptionist told me that I could use the credit for wine or beer from the pantry near reception so that was my choice. However the next morning upon departure they did not apply the credit because they said the pantry was not eligible to the credit (unlike what I was told). After discussion they removed the charge, but all in all it was a lot of hassle for the management of this credit compared to hotels that simply provide free breakfast, period. In theory there are many situations where I prefer a credit because I might not want hotel breakfast so I am not opposed to the concept, but the execution seems to be lacking. In any event, the one time that I ordered room service, food quality was excellent. Overall the hotel was quite nice for a Courtyard near an airport and I can recommend it for a short stay between flights. There is not a lot of competition from large hotel chains near HAM airport, I saw a Radisson but that’s pretty much it, so upon returning to HAM I would book a room at CY again without second thoughts.

We did one night stop on our way from Berlin to Billund, the hotel is far from the city center but that´s not our goal this time so the location was good for us. The room was clean and a note was left on the bedtable saying ”Welcome enjoy your stay” which was nice. Breakfast was crowded ( in elevators you can find rush hours of breakfast ) and the staff barely had control at some point. Breakfast had good variations for all of us. The parking lot was located in the basement and you could walk straight from there into an elevator. All in all, clean hotel with great staff and fine locationif you are not planning on spending alot of time in city center.

The hotel is in a good location, opposite the Porsche Centre and about 2 km from the Central Railway Station. The environment is very good, the breakfast is very exquisite, the subway station is out, the front desk service is superb, it can speak English and German, the facilities are complete, the printer computer is near the front desk, WIFI is very fast.

What started as a great experience ended like a damp squib. The room is clean and comfortable although the pillows are far from supportive with scarcely a feather between them. Needed 3 to even notice I had a pillow at all! But the breakfast was magnificent! So much choice and fresh options to choose from that I felt rather excited to enjoy dinner here as on Sundays the bar and the restaurant is closed. Sadly the menu is sadly lacking.. a curry without rice, no burgers, an odd concoction of tagliatelle with no real theme … mushroom cheese meh! I struggled to find anything I even liked to try let alone enjoy. I chose the vegetable curry ( tepid) with the breaded chicken which was chewy and inedible. No refund was offered despite my comments of how awful it was. The restaurant closed at 9pm - so no dessert was offered and many guests were annoyed about this👎 it’s hard to imagine how a city hotel survives by closing the kitchen at 9pm but that’s the deal here. Won’t be coming back I’m afraid The only saving grace was the wine which was excellent and the superb friendly waiting staff. God help them managing the disastrous evening service is all I can say.

The hotel has its own parking lot and gave us free use. The front desk was warm and nice! Breakfast is also richer than the average hotel, the service is particularly good, and the service staff is many, in short, super satisfied! Will stay here next time! awesome! !! !! !!

Room was nice and spacious, clean. But avoid the breakfast at all costs. It is in a TINY (and I mean tiny area) where the buffet is put out, meaning there isn't enough space to get food, there isn't enough space for the staff to put out the food. It feels like a real battle just to go there to get a coffee. The area is so cramped and small that the food laid out is in very small portions, so it needs constantly refilling every 2 minutes, yet there isn't enough space for the staff to keep bringing the food out. Why they just don't open up a bigger area and have more food out is a complete mystery.

It can also be that the elevator only goes up to the 3rd floor. The 4th floor has to go to the elevator. It is very inconvenient if there is too much luggage. If you can say in advance, order the room on the 1st to the 3rd floor.

In fact a business hotel, which normally turns me down. However this hotel is nicely decorated and furnished with plenty of space, comfortable beds, good sanitary area, enough light and air-condition. In addition it is nicely located directly at the HOCHBAHN respective S-BAHN which brings you in one station to the Airport or other direction into the city with habour and all other attractions. Simply perfect! But: ask for a silent room, if you sleep with open windows. We stayed two times there and the silent rooms are really okay (inner yard with parking lot, respective one side of the house is not directed to the main street or railway). The parking lot is expensive with 18h, in the evening you can stay in the turn-around of the street. The staff is engaged and friendly, the room clean. So considering price and offer this hotel is a big match.