The Cloud One Hamburg-Kontorhaus

There is too much discrimination in this hotel. So, you think you book a 4 * hotel but basically within the hotel, your choice makes it 3 * or less. The room that I booked had a picture with wasserkocher but in reality, I am told that that only exists in upper rooms. It is just a kettle, are we that crazy to make it unique for more expensive rooms really? Also breakfast and lounge areas are the same place. In the morning exiting to the other direction is kind of hard. Location is great and the facility is clean and well maintained but tbh not different than basic motel 1

Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails.

No water in room. Not enough towels. Rude unhelpful staff on arrival. Wasn’t worth the price at all. Very disappointed. Won’t be staying here again.

Rooms are small but expensive. No iron and ironing board in each room and just very basic but very expensive. Just OK but I was not impressed, reception and welcoming area looks nice but that’s about it!

Absolutely no noise and wonderfully central location. We had a great stay with several good nights’ sleep and made use of both bars as well as the breakfast buffet. Next time, we will probably choose the nearby bakery, as the buffet is a bit pricey for what you get and compared to other hotels. There is a really lovely Asian restaurant right across from the hotel that is definitely worth a visit. It’s called ‘Today’ and can be highly recommended. All in all, a good experience

Cool bar | Very firm beds | I missed better pillows | nice staff | great location | U-bahn just outside the main entrance

Langsom check in (15 min 5 i køen) Småt værelse, uden mulighed for at brygge kaffe Morgenmads buffeten havde godt udvalg, og rimelig kvalitet. Men afrydning og opfyldning var sporadisk. Der manglede kopper, kaffeautomater blev ikke tømt,.. Få egentlige borde, endte op ved et cafebord med lænestole, ikke optimalt

I had a very good stay Room a bit small but everything in a very good shape Great breakfast