Novotel Hamburg City Alster
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg

Novotel Hamburg City Alster

Health Protected
Lübecker Str. 3, Hamburg, 22087, Germany
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With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This upscale hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 71 Reviews
Amenities
SaunaFitness RoomPublic ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Berliner Tor
(800m)
Metro: Uhlandstraße
(850m)
Airport: Hamburg Airport
(10.9 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Twin Room
10

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Standard Double Room with Sofa
9

Standard Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Superior Double Room with Sofa
10

Superior Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Standard Double Room
11

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability

Guest Reviews(71)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Niuyueyouke
October 17, 2023
The room size is okay, and a taxi to the city center costs about 15 euros. The house price is too expensive, it's close to the main train station, and the surrounding environment is average. Hotel facilities are average, no slippers. The old-fashioned elevator looks like a freight elevator, and you need to swipe your card to take the elevator.
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Guest User
October 17, 2023
Very good. The service at the front desk of the hotel was very good. We accidentally lost an umbrella and wanted to pay it to the hotel. The hotel said forget it. We asked for a band-aid. The room is a bit small but has all the facilities. The room is quiet and the location is great, downstairs. The subway station can seamlessly connect to the airport, which is very satisfying!
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Guest User
July 11, 2023
Very satisfied, very clean, good location, 2 stops away from the main train station, walking distance from Lake Alster
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Guest User
March 25, 2024
Was welcomed with “Do something for the environment – skip the cleaning and receive 100 points”. What a joke, should be at least 1000 points. Despite Gold status did not receive an upgrade and there was not even a water bottle in the room. There was only 1 small pillow on each bed. Room was basic, like an Ibis. And there was not even a working desk although I informed them before that I would have a video conference call. For that high price was clearly expecting more. Breakfast was nice but very crowded.
Guest User
February 27, 2024
Just a great Novotel, very well managed, friendly staff, basic but good quality breakfast, clean, well located. Always love my business stays here. Exactly what is promised. Nothing more, nothing less. You know what you get. Will return.
Guest User
February 1, 2024
We stayed here as a large group visiting hamburg for 3 nights, hotel staff great, when arrived signed up to a newsletter and received 3 free drinks each great start to the evening drinking in nice hotel bar, rooms very comfortable u bhan close, recommend staying at this hotel
David
October 30, 2023
I had an absolutely faultless two-night stay in this hotel, and cannot thank enough the hotel staff who made it so. A perfect location too, with a train station stop right outside. You know exactly what you'll get with the Novotel brand, and it didn't disappoint.
Gordon
January 1, 2024
Ideally situated to visit Hamburg with a metro station right outside.
Verified traveler
May 30, 2023
A somewhat confusing stay. I understand they were very busy the weekend I stayed, but still housekeeping should work. Second day I was out all morning and came back for an afternoon nap, and first the tea/coffee person came by to make refills and about 40min later housekeeping. The day of leaving checkout is at noon and they came by not less than three times between breakfast and my leaving. Apart from that a very nice stay. They organized breakfast really good with all the people there.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Children 17 years old and under
€5.00 (approx. US$5.33) per person
Adult
€27.00 (approx. US$28.75) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2004
  • Renovated: 2019
  • Number of Rooms: 210
With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This upscale hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Novotel Hamburg City Alster?

Prices at Novotel Hamburg City Alster are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Novotel Hamburg City Alster?

The closest airport is Hamburg Airport. It is 10.9 km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Novotel Hamburg City Alster?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Novotel Hamburg City Alster provide airport transfer services?

No, the Novotel Hamburg City Alster doesn't provide airport transfer services.

What amenities and services does Novotel Hamburg City Alster have?

Novotel Hamburg City Alster has the following amenities and services: Pets allowed (additional fee), Sauna, Fitness Room.

Does Novotel Hamburg City Alster have a swimming pool?

No, Novotel Hamburg City Alster doesn't have a pool.

Does Novotel Hamburg City Alster have fitness amenities?

Yes, Novotel Hamburg City Alster has fitness amenities.

Does Novotel Hamburg City Alster provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Novotel Hamburg City Alster have non-smoking rooms?

Yes, Novotel Hamburg City Alster has non-smoking rooms. Please view the hotel listing for details.

Does Novotel Hamburg City Alster provide breakfast?

Yes, Novotel Hamburg City Alster provides breakfast.

About This Property

Nearest AirportHamburg Airport
Distance to Airport16.77KM
Nearest Train StationHamburg Hauptbahnof Station
Distance to Train Station1.62KM
Nearest Subway StationBerliner Tor
Distance to Subway Station0.8KM
Average Price FromUSD204
Hotel Star Rating4