The George Hamburg

Let me start with the most positive thing: the breakfast! To be honest, I ate worse for more money in even five star rated hotels. Despite of the fact that you get a mix of buffet and a la minute dishes, here you really cannot miss anything. A broad choice of various dishes, fruits, sausages, hot dishes, juices, teas, bread – just everything you expect is presented to you till 1pm in the afternoon. Wow! Everything got refilled immediately, there was nothing empty whatever time we showed up. Which leads me to the breakfast service: most friendly and attentive guys I ever met. There is nothing we could complain about. You got immediately seated and asked for your choices, you got picked up your dirty plates immediately and as mentioned before, they refilled everything immediately. An outstanding service, extra class! Continuing with the rooms, all very clean and cozy. We went for the S-Type rooms, which are small but still okay. All looks new, at least refurbished and really nice. The beds are comfortable, the room is nicely done. The bathroom is spacious and looks brand-new. The room-service is really quick and professional, highly appreciated. In general, the style of this hotel is absolutely modern and nicely done. The WiFi works perfectly. We were unsure about the AirCon. Not needed these days, but to cool down we were unable to activate it so we opened the window. Maybe it is disabled at winter time. The only major issue we experienced: the doors are not sound-proof and the wall between two S-Type rooms neither is kept sound-proof (only one side exists of a solid wall. We got the impression there is sound-leading connection between two rooms in this wall. I am pretty sure where the TVs are installed they drilled the connections deep enough to reach the back of the other side which leads to the sound-connecting from that TV of the other room for example. We were listening to the neighbors TV (room 424 was ours). However, since we always sleep with ear-plugs it was not such a big issue, but as mentioned before, the door is neither sound-proof. There is room for improvement. In general we would go again since the area where the hotel is located is nice and close to the train station and Alster. We can recommend this place for sure.

First time at The George. All in all everything was OK. The cocktail bar was full and the music VERY loud. So no cocktails for us. We stayed on the 3rd floor - room 314. Coffee-making facilities (Nespresso like machine/capsules). And some teabags. Hot water came from the coffee-machine - unforunately no separate cordless kettle. Only 2 lifts (elevators) and only one that goes directly to U1 (the garage). Will we use The George again? Not sure. Probably not.

Wonderful stay, great room with excellent shower. Breakfast/Brunch was amazing!This must be one of Hamburg`s biggest secrets. Bar is also great, but not a secret. Location wonderful in walking distance to main station, museums, etc. Lots of restaurants in the neighborhood.

We stayed in the George for 3 nights with more than 30 persons. The location was OK, a 10 min walk to the centre. The rooms were smaller than most 4* hotels and if you looked closer not as clean as you hope. The bed had unpleasant pillows. The staff, especially in the hotelbar and with the breakfast were kind of rude. Not friendly at all. My employer payed for 30+ rooms but even though we were refused to enter the hotelbar, because it should become 'to busy'. At the hotel website they show the Campari Bar. This bar, even though it was nice weather, was closed the entire weekend

Room acoustics are extremely terrible, you hear everything above you and next you. Hotel in addition has dubious payment procedure that means you pay upon check out but when you check in they hold the same amount simultaneously including an additional deposit holding on top of regular fees. so you pay twice and wait until the first authorisation drops off. Never seen this at another hotel anywhere. Its such bad practice.

Excellent service, great bed and besutiful and big bathroom. Lots of great and modern design both in the public and guest rooms. The only thing I would have changed with the Hotel was to Get some international TV-channels in addition to the German tv vhannels.

Absolutely fabulous hotel. Decor throughout is lovely, rooms comfortable and staff friendly.

stayed there for the ironman, nice hotel, nice staff, good location and ability to solve issues - go! deco is nice, parking easy, italian resto ok, the lake view rooms are a plus and worth the extra charge

Great interior and awesome location. Nevertheless most unfriendly staff I have ever experienced. Especially the lady at the reception is an absolute disaster. Total miscast! Writing a message to management now!