I strongly advise against staying at this hostel! Be prepared for the fact that, after paying over 30 euros, you’ll only get two hours of sleep in a stuffy, noisy room that doesn't have a single locker for your belongings! This hostel chain considers itself so popular, that it not only treats guests with disdain and threatens them with the police over a €1.28 "tax" that wasn't listed at the time of booking, but also refers to its own partner booking platforms—which sell their services and drive their popularity (including Trip.com)—as mere "third-party organizations"! It was one of the worst my accommodation's experiences . Despite arriving at 1:30 AM—exhausted and having already paid for my stay—the receptionist, Saad, was in no rush to check me in. He forced me to use the self-check-in terminal myself, even though it kept throwing up a booking error no matter how many times I tried. Instead of processing my check-in, Saad kept getting distracted by bar duties; he demanded payment of a €1.28 "tax"—even though my booking stated "total price including taxes"—and even threatened to call the police over that unpaid €1.28! He deliberately dragged out the process and let himself get distracted, all while mockingly attending to bar orders. In the end, he assigned me an lower bed, claiming he didn't know which beds were lower bunks—even though I had specifically requested a lower bed in the booking comments! When I had to go back and ask to change, Saad again claimed he "didn't know where a lower bed was," all while ostentatiously taking bar orders and ignoring me. Finally, around 4 AM, just as I was making my bed, fire sirens woke up all guests in the hostel: a fire had broken out, and all the guests had to evacuate outside! I strongly recommend firing Saad and his colleague—the security guard—for their rude and dismissive attitude toward guests!
