a&o Hamburg City Reviews

The hostel is nice and surprisingly quiet given the amount of foot traffic it has. The ciry center is a 15 minute walk away and there are local shops for food. All in all would visit again

Very nice staff who were friendly and helpful. Rooms are a little old but the facilities are great - the communal kitchen was clean and there was free hot water at the coffee machine

Totally disappointed my visa got delayed and requested to cancel one week before but the hotel didn't respond positively they need only 🤑 money not rhe returning guests. Very disappointed. Instead of charging only one night as no show they charged me 6 nights . Very very bad experience

Not the best service, reception crowded and need to wait for a while to get checked in, hostel is huge with good vibe. I stayed there during EuroCup and was so many people downstairs socializing and drinking. Paid extra for towel the bed just ok.

Staff are friendly. There are many many residents in the hostel

The location is good for those who stay only a few nights. There is no air conditioning, and during summer it can be hot, so we had to open the window, which I don't mind. However, it was very loud at night. Because the hostel is huge and has a lot of rooms, the whole night was filled with the sounds of people knocking next doors, traffic, and general noise.

Big hostel with small reception and lack of elevators. Waiting for 2 hours for check in.

The hostel was as it can be expected, not clean and very crowded. The last day someone vomited in the elevator and there was no staff to clean. The hostel is a bit far from the central station but for the price is ok.

We requested for a change of rooms due to personal reasons but the staff declined it. Not a very good experience dealing with the staff. Location was decent

Location is honestly not bad, not great. I thought city meant the old city but its located somewhat to the east, so you'll probably need the public transport ticket. 1 toilet for 6 people is kind of insufficient as well

Overall It's good for my reserved single room with private bathroom. It clean and comfortable. Some problems are relatively insufficient staffs there. And there are few shops Or restaurants very nearby.

Check in was very slow. Two girls there at reception. One was slow doing paper work, the other one wasn't doing reception work. Instead just sat there and occasionally people asked her some questions. Room is clean and basic. Location superb.

good location around 10min walk from central station, but i had to wait for half an hour for the check in. it was a bit noisy at night as my room was on the second floor. the toilet was small but acceptable.

good place