Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
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Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

Discover Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza), an 3-star stay in Hangzhou. With a score of 9.6/10 based on 11352 reviews, it offers an outstanding blend of quality and value, with prices starting from US$14.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

China Academy of Art: 0.55 km away

Dongpoda Theater: 0.7 km away

West Lake Sightseeing Tourist Car: 0.32 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Chinese

Food & Drink: Restaurant

The above hotel prices are based on Trip.com for September 16-September 22.

Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

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Highlights
Free gym
Food delivery robots
Free laundry service
Outdoor restaurant
Sparkling clean
+5 more
Amenities
All amenities
Great trip, the city was beautiful and the hotel very clean and comfortable to view the attractions.
Surroundings
Attraction: West Lake
(920m)
Subway station: Longxiangqiao
(860m)
Commercial area: West Lake Lakeside Area
(900m)
Shopping: Hubin Yintai
(620m)
Attraction: Qing He Fang
(1.0 km)
Train station: Hangzhou Railway Station
(2.3 km)
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5

Executive Smart Room - City-View (Double Bed)

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
6

Smart Room (Double Bed) (Special Promotion)

1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Smart Room (2 Beds) (Special Promotion)

2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Twin Room

2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Triple Room

3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
6

Xinfeng Smart Double Bed Room

1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
5

Fresh Air Smart Business Twin Room

2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
9

Premier Smart Family Room

1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
7

Delightful Smart Family Room

1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Room Details
Check Availability
Hide Room Types

50 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Guest User
September 14, 2026
This is an excellent hotel, loved it and the rooms are are superb, nice clean and automated curtains, food food and all all surrounding are excellent.
Shawn Travels
September 7, 2026
One of the rooms we stayed, the toilet had some smell while the other room initially had cigarettes smell. Since we were not spending much time in our rooms, the discomforts were bearable. We enjoyed the convenience of the location for sure. The hotel is actually residing in a building and occupying the entire level 5. There are other accommodation brandings occupying other levels. Overall, this hotel is mainly a no frills, budget friendly kind of accommodation. Suitable for those who wants the convenience to walk to West Lake（西湖) and perhaps Qing He Fang Ancient Street (清河坊老街).
Guest User
September 11, 2026
This hotel was great in all aspects. The location was excellent, the environment was lovely, and the cleanliness was top-notch. The only minor issue was that our room was a bit far from the elevator, and it felt a little roundabout to get there. There are many rooms, divided into A, B, and C sections, with each room having three parts. That's why the front desk staff made sure to explain the A/B/C distinction during check-in. Overall, I was very satisfied with my stay, and the service was excellent.
Original TextTranslation provided by AI
Ditiaodexingfu1
September 11, 2026
The hotel's decor is very cozy, and all the rooms are smart. There's a smart Xiao Du speaker that can control the TV and curtains. The room layout is well-designed and doesn't feel cramped. The cleanliness was excellent; all the corners were spotless, and the smart air conditioning worked perfectly. We stayed here for two nights, and it was a great experience.
Original TextTranslation provided by AI
Guest User
September 11, 2026
The location is super convenient, close to everything. The subway and bus stops are right nearby. Bus number 7 to Lingyin Temple is downstairs, and it's just a few minutes' walk to West Lake. The hotel price is quite reasonable, offering great value for money. The rooms are clean and tidy, and there's a 24-hour self-service laundry room, which is perfect for business trips or vacations.
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Anonymous User
September 11, 2026
A friend recommended this hotel, and it definitely didn't disappoint! My friend said the Five Star Bay Hotel by West Lake was great value for money, and it really is. The room rate is affordable, and you can walk to West Lake in just a few minutes. The environment is lovely, the room is spotless, and there's even a balcony where you can sit. I was very satisfied, especially since the weather was cool.
Original TextTranslation provided by AI
Guest User
September 10, 2026
Our stay at Five Star Bay Hotel was excellent! They even extended our check-out time for free, which was a huge help. The front desk staff were all very warm and welcoming, and the hotel was spotlessly clean. What really stood out was how new the facilities were, and the value for money is unbeatable. Located on the 5th floor of Yongjin Plaza, it's definitely the best value hotel there. We'll be staying here again next time!
Original TextTranslation provided by AI
Guest User
September 10, 2026
The stay was great. We booked four rooms and stayed here for several days. Our family came to Hangzhou for a trip and stayed at the Wuxingwan Hotel. The location is very convenient, close to West Lake, making it easy for us to visit. It's about a 35-minute walk. Overall, a good stay.
Original TextTranslation provided by AI
Yuanliyancao🌿
September 10, 2026
The hotel is very clean and the facilities are new. We've stayed here for several days. The main reason is its proximity to West Lake; we can walk there easily. It's also conveniently located near the subway and high-speed rail stations, making transportation a breeze. The hotel offers great value for money. We'll definitely stay at Xiguan again next time we're in Hangzhou.
Original TextTranslation provided by AI

Services & Amenities

Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
HeightFee
Children under 1.1m in height
Free
Children between 1.1–1.4m in height
CNY 15.00 (approx. US$2.24) per person
Children over 1.4m in height
CNY 30.00 (approx. US$4.47) per person
Adult
Buffet:CNY 30.00 (approx. US$4.47) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

You might be wondering

What are the check-in and check-out times at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

Check-in time at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) starts at 14:00, and check-out time is by 12:00.

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have a pool?

No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) does not have a pool for guests.

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza).

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offer breakfast?

Yes, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offers breakfast for guests. Breakfast options include Chinese.

How much does it cost to stay at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) for my dates?

Room prices at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 1 hour 1 min from hotel by car (28.9 km) away.

What’s the cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?

The cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) depends on your room type and booking terms.

Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offer airport transfers?

No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28.91KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.64KM
Nearest Subway StationDing'an Road
Distance to Subway Station0.52KM
Average Price FromUSD66
Hotel Star Rating3
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