Atour Hotel Hangzhou Xiaoshan South Shixin Road Kaiyuan Plaza

This hotel was booked for a business trip. Overall, the environment was very good, and the breakfast was excellent.

Atour itself is great, but this location was a miss! It's right next to a school, and I was woken up early by all sorts of school bells, broadcast exercises, and loud noises. Couldn't get a good night's sleep at all! It really affected my sleep and mood. If you're someone who likes to sleep past 8 AM, definitely avoid this place. Early risers might be okay, especially if they can miss the school rush.

My stay at Atour was a full five-star experience! From the warm greetings and comforting tea upon arrival, to the thoughtful reminders about my pre-booked care, every detail showed genuine care. The room cleanliness was impeccable, the bedding soft and gentle on the skin, and all guest amenities were complete and exquisite. The late-night porridge was both warming and heartwarming. The laundry service was efficient and convenient, and the Zhuju (bamboo house) offered a tranquil and pleasant space. Breakfast was rich and delicious, the shower water temperature was perfect, the TV and AC ran smoothly, the room smelled fresh, and the hardware facilities were excellent. The soundproofing was superb, and checking out and getting my invoice was a breeze. I'll definitely be back next time!

The breakfast was plentiful, and they even offered late-night snacks. I was lucky to get a room on the sixth floor, which was also very close to the laundry room. There was no noise at night; Atour's quality control is excellent, and I've had a good experience at Atour hotels all over the country.

The room was spacious and clean, the service was attentive, and the food at Atour was exquisite. Atour bedding, in particular, ensured a good night's sleep. It's very close to the Binjiang District, making it convenient for both business and leisure travel.

The receptionist, Xiao Taozi, provided excellent service. The hotel facilities are all new, parking is convenient, and the environment is very nice. Thumbs up! 👍

Upon entering the hotel, I was enveloped in a comforting aroma. The receptionist offered tea, and hot water was readily available in the room. The hotel was well-equipped, with excellent soundproofing, and the amenities were pleasant. The staff were incredibly friendly and welcoming!

The room was exceptionally clean and tidy, with fantastic natural light and a beautiful view just by opening the curtains. It was a very comfortable stay! The facilities were complete, the bedding was soft and gentle on the skin, and I slept wonderfully all night. I'll definitely choose this place again next time!