The Silk Lakehouse, Shangri-La Hangzhou

Facilities: The innovative upgrade based on the old building, the "Shui Zhixinju" brand created is a breakthrough of Shangri-La in Hangzhou, boldly taking the top luxury route, relying on the confidence of hardware and service. The entire hotel public area and room design are consistent, focusing on the exquisite maximalism of oriental flower language. Service: It feels that from the housekeeper to the restaurant manager to the bartender by the lake, they are all e-people, very fond of chatting, and have strong communication skills. The housekeeper Sam solved the small problems encountered on the day of check-in from the perspective of the hotel guests. Because it was a birthday celebration, the hotel also carefully prepared Basque. There is a night bed and West Lake special lotus root powder. Breakfast: Semi-self-service, with Western, Chinese, and Southeast Asian styles to choose from. The fruits in the self-service area are the highest specifications of the hotel in recent years, and the homemade juice and croissants are also good. Bar: The introduction of the Temple Front Three You in Asia's Top 50 has attracted many guests who come here to drink two glasses. The cocktail with special white wine and rice wine as the base wine was drunk four glasses in the evening. Afternoon tea: It's average, but the environment is nice.

The room is very good, with complete facilities and drinks. The hotel service is very good, the swimming pool is very clean, the breakfast is delicious, and there are different drinks every night. It is really comfortable to stay here

The hotel is in a prime location, within walking distance to West Lake! Compared to the trial operation, it has improved a lot, and the suites have been upgraded. The color matching and light and shadow of the room are comfortable, and the peacock on the wall is lifelike! It's just that the hotel's Chinese restaurant and tea room cannot be charged for room bills, which is more troublesome! I love the personalized bathing project provided by the hotel's guest rooms, which is full of emotional value and worth the price!

This stay at Shuizhixinju was perfect! From the warm welcome upon arrival to the caring farewell upon departure, every detail shows the professionalism and quality of a luxury hotel. The hotel is in an excellent location and very convenient for travel. I just love going out The room I stayed in was spacious and bright, with an elegant and luxurious decoration style and complete facilities. The smart bedding is soft and comfortable! Thank you also to Manager Wu for taking care of our family and giving us a trial class on Hangfan. I will come back again next time!

The hotel has not been open for long, and all the hardware is very new, so it feels very clean. On the first day, a mini bar was provided, and many imported drinks and wines could be taken away. The water bar also has filtered water. It is very good. The bed can be adjusted to be soft and hard, and there are multiple pillows. It is a new hotel, and it feels that the service staff want to make a good reputation. They are all very polite and will smile and say hello when they see you. All needs can be responded to very quickly. Especially my travel manager SAM WU~ Very gentle and polite, responsive. The only thing that I feel is a little lacking is the semi-buffet breakfast. There are only three hot sets. Although they are all delicious, there are too few choices. Overall, it is a very good trip. Worth another visit.