Floor 20-25, Building 5, Hangzhou East International Business Center, 600 Jinsha Avenue, Qiantang District, Hangzhou, Zhejiang, 310018, ChinaView Hotel Details
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Shama Heda Serviced Apartments Guest Reviews
4.8/5
Excellent
270 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(270)
Positive reviews(264)
Reviews with photos/video(33)
Awesome amenities(36)
Friendly front desk staff(21)
Many amenities(16)
Large rooms(15)
Perfect for business trips(14)
Close to metro(8)
Convenient for shopping(7)
Stayed multiple times(4)
Negative reviews(5)
Guest User
Delight Two-Bedroom Comfort Suite
Checked in Dec 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Feb 3, 2025
Excellent stay, lovely and clean rooms and big bathroom. Great breakfast. Kind and helpful staff. Would definitely stay here again
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
NORADIBAH
Guestroom - 1-Room (Double bed) South
Checked in May 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
I never stay somewhere else for my business travels to Hangzhou since 2018. You may find the breakfast selection not too variety. However their hospitality make their accommodation always full with customer.
Its location is in the middle of city which make commute between places easier. In fact, the nearest metro station only about a few minutes from the stay.
All staffs are very helpful and friendly.
Their body care product worked really well for my skin. I really love it.
6/10
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Guest User
Delight One-Bedroom Double Bed Room
Checked in Oct 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
good hospitality. cafe staff help me to find what can be ate as they know i am muslim
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Kuei Shun
Delight One-Bedroom Double Bed Room
Checked in Oct 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Feb 4, 2025
Nice and clean, and the front desk was kind!
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Guest User
One Bedroom Twin
Checked in Jan 2024
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Mar 13, 2024
perfect apartment with complete amenities, including washing machine, drying machine, and a whole kitchen set. The front desk is also very hospitable and nice.
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Suraiskumar
Delight Two-Bedroom Comfort Suite
Checked in Jun 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Good stay, good size apartment, clean.
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Yiu Wing
Delight One-Bedroom Double Bed Room
Checked in Apr 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on May 13, 2024
Comfortable clean room with adequate facilities.
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda.
Guest User
Guestroom - 1-Room (Double bed) South
Checked in Aug 2023
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Oct 16, 2023
We had a very good stay at the hotel. Had a bit of difficulty in finding the place at night. Lots of nearby eateries.
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda. — Jason Operation Manager
Bago Kerishnan
Delight One-Bedroom Double Bed Room
Checked in Sep 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
Cleanliness and housekeeping is Excellent.
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday, providing a safe and comfortable living space for every guest. Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda. — Jason Operation Manager
EmreTunga
Delight One-Bedroom Double Bed Room
Checked in Apr 2022
Travel with friends
42 Reviews
5.0/5
Outstanding
Posted on May 13, 2022
Good service and smile stuff..always can stay this hotel..👍
Response from Property: Dear guest, thank you for choosing Shama Heda Serviced Apartments and sharing your valuable experience. The apartment is located in the core area of Xiasha New City, adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; Surrounded by Longhu Jinsha Tianjie, In-time shopping mall and Impression City Shopping Center, the life is convenient; Each room is equipped with an independent Hitachi air conditioning system, which can open windows and ventilate, ensuring high-quality air and free adjustment of cold and warm air; Large fall to ground windows, enjoy the sunshine and the beautiful scenery of Jinsha Lake. The rooms are deep cleaned and disinfected everyday,providing a safe and comfortable living space for every guest.Thank you again for sharing, we are sincerely looking forward to meet you next time in Shama Heda. — Jason Front Office Manager
Xijiaomanyan
Delight One-Bedroom Double Bed Room
Checked in Dec 2024
Family
81 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
The front desk staff is warm and friendly, the room is spacious and comfortable, the equipment is advanced and complete, the service is meticulous and thoughtful, the breakfast is very good, the manager (female) is serious and responsible, the parking is convenient, the air conditioning temperature is comfortable, the room is cleaned in time, the service is meticulous, the male manager works seriously, and the hotel service team is a well-trained, united and progressive team. It is a hotel apartment worth staying in again and again. I spent a wonderful Spring Festival here, thank you.
Original TextTranslated by Google
6/19
Response from Property: Happy Chinese New Year! Thank you for choosing to stay at Shamaheda and giving us your affirmation! The apartment is located in the core business district of Jinsha Lake, Qiantang District (Xiasha), adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; it is also equipped with a large parking lot, surrounded by Longhu Jinsha Paradise Walk, Intime Department Store, and Impression City Shopping Center, and convenient for life; each room is equipped with an independent Hitachi air-conditioning system as standard, which can be opened for ventilation to ensure high-quality air quality and free adjustment of cold and warm air; the oversized floor-to-ceiling windows allow you to enjoy plenty of sunlight and a panoramic view of the beautiful Jinsha Lake; the meticulous cleaning and disinfection of the room every day brings a safe and comfortable living space to every customer. Thank you again for sharing, and sincerely look forward to meeting you next time at Shamaheda! -Shamaheda
amberss44
Two Bedroom King+Twin
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
The first choice for friends to travel, the room is fully equipped, the breakfast is good, the night view is also good, suitable for friends to get together, chat, supper, movies, everything is available, the location is also very convenient
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shamaheda and giving us your recognition! The apartment is located in the core business district of Jinsha Lake in Qiantang District (Xiasha), adjacent to Jinsha Lake and seamlessly connected to Jinsha Lake Station of Metro Line 1. It is also equipped with a large parking lot and is surrounded by Longfor Jinsha Sky Street, Yintai Department Store and Impression City Shopping Center. Convenient; each room is equipped with an independent Hitachi air-conditioning system as standard, which can be opened for ventilation, ensuring high-quality air quality and free adjustment of hot and cold air; large floor-to-ceiling windows, allowing you to enjoy ample sunshine and a panoramic view of Jinsha Lake; daily room cleaning and disinfection , bringing a safe and comfortable living space to every customer. Thank you again for sharing and sincerely look forward to meeting you next time at Shama Heda! -Shama Heda
Guest User
Delight One-Bedroom Double Bed Room
Checked in Nov 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
This outing experience was very good. The service provided by the front desk brother, Xiao Bao, sister, Xiao Bai was very good and very good. The room was super big and very clean. It is my first choice for my next trip. It has complete facilities, including a washing machine and refrigerator. Five-star praise
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shamaheda and giving us your affirmation! The apartment is located in the core business district of Jinsha Lake, Qiantang District (Xiasha), adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; it is also equipped with a large parking lot, surrounded by Longhu Jinsha Paradise Walk, Intime Department Store, and Impression City Shopping Center, and convenient for life; each room is equipped with an independent Hitachi air-conditioning system as standard, which can be opened for ventilation to ensure high-quality air quality and free adjustment of cold and warm air; the oversized floor-to-ceiling windows allow you to enjoy plenty of sunlight and a panoramic view of the beautiful Jinsha Lake; the meticulous cleaning and disinfection of the room every day brings a safe and comfortable living space for every customer. Thank you again for sharing, and sincerely look forward to meeting you next time at Shamaheda! -Shamaheda
Guest User
Delight One-Bedroom Double Bed Room
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Very satisfied 👍The room is well-equipped, clean, quiet and comfortable. The scenery is beautiful and you can overlook the Jinsha Lake in the room. In addition, the customer service staff and Manager Jason received the warm reception and thoughtfully gave me a birthday surprise. Highly recommended ~ I will continue to recommend it. Stayed for several nights and will come back again if I have the chance☺️
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shamaheda and giving us your affirmation! The apartment is located in the core business district of Jinsha Lake, Qiantang District (Xiasha), adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; it is also equipped with a large parking lot, surrounded by Longhu Jinsha Paradise Walk, Intime Department Store, and Impression City Shopping Center, and convenient for life; each room is equipped with an independent Hitachi air-conditioning system as standard, which can be opened for ventilation to ensure high-quality air quality and free adjustment of cold and warm air; the oversized floor-to-ceiling windows allow you to enjoy plenty of sunlight and a panoramic view of the beautiful Jinsha Lake; the meticulous cleaning and disinfection of the room every day brings a safe and comfortable living space for every customer. Thank you again for sharing, and sincerely look forward to meeting you next time at Shamaheda! -Shamaheda
Guest User
One Bedroom Twin
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Apartment-style hotel with super complete facilities. Clean and sanitary environment. Breakfast is also delicious. I love egg fried rice. The service staff are all soft-spoken and polite. Manager Tang served very well during breakfast and even cared if I was full. Haha
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shamaheda and giving us your affirmation! The apartment is located in the core business district of Jinsha Lake, Qiantang District (Xiasha), adjacent to Jinsha Lake, and seamlessly connected to Jinsha Lake Station of Metro Line 1; it is also equipped with a large parking lot, surrounded by Longhu Jinsha Paradise Walk, Intime Department Store, and Impression City Shopping Center, and convenient for life; each room is equipped with an independent Hitachi air-conditioning system as standard, which can be opened for ventilation to ensure high-quality air quality and free adjustment of cold and warm air; the oversized floor-to-ceiling windows allow you to enjoy plenty of sunlight and a panoramic view of the beautiful Jinsha Lake; the meticulous cleaning and disinfection of the room every day brings a safe and comfortable living space for every customer. Thank you again for sharing, and sincerely look forward to meeting you next time at Shamaheda! -Shamaheda