Don't be fooled by online reviews! This hotel is falsely advertised! First of all, the downstairs of the hotel is a place specially used for weddings and funerals in the village. On the day we went, we were chanting sutras and Buddhas, which directly affected the mood of traveling and vacationing! In addition, the hotel environment is very poor! Negotiating with the same Cheng Yilong, the customer service will not handle the refund. This platform is very rubbish. **** can refund the full amount before 18:00 on the same day. Only this rubbish platform stipulates that before 12:00 on the same day, life and death can’t be dealt with Let me handle it! Moreover, the handling of complaints is very unprofessional, and they told me that life, old age, sickness and death are normal things. Is this in human terms? Did you choose the best place to live when you travel? I also negotiated with the hotel owner for a refund, and directly yelled at the rogue with an extremely bad attitude. In short, a very bad experience! Platform garbage, hotel garbage! You still choose other platforms to book hotels, and don’t go to this hotel when you come to Hangzhou!
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