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Chaxiang Lishe Holiday Hostel Guest Reviews
4.8/5
Excellent
1741 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1741)
Positive reviews(1729)
Reviews with photos/video(908)
Delicious breakfast(405)
Classy environment(383)
Loved the view(154)
Perfect for kids(145)
Close to scenic area(103)
Tasty restaurant(76)
Has facilities for children(60)
Great air circulation(52)
Negative reviews(12)
Guest User
Featured Loft (Double Bed)
Checked in Nov 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Dec 13, 2024
A very respectable hostel. Although location may not be the best, it is still acceptable and easily accessible. Didi rides between hostel and Hubin is less than CNY20. Service was excellent. Room was spacious, clean, comfortable and well equipped. Owner and staff are very welcoming and will share travel suggestions when we asked. Breakfast aunty has the brightest smile and delivers very local breakfast set that can be refilled upon request. We took their suggestions and had a leisure walk from the hostel passing by Taiziwan park before reaching West Lake Su Causeway to start our West Lake tour.
Response from Property: 【Butler Service——Let You Feel the Warmth of Homestay】Dear guest, welcome to stay in our homestay and give such a detailed review. We are very glad that you chose us to accompany you on your trip to West Lake. The development of all the work of the homestay has always been guest-centered, with personalized and family-oriented services, so that guests can enjoy the warm and relaxing living environment like "family home". Thank you for your encouragement and support for our work. We will continue to innovate in service and provide better service for every guest who comes to the store! All the staff of the homestay sincerely look forward to your visit again, and wish you and your family good health and all the best!
Guest User
Family Duplex Suite - 2-Bedroom, Mountain-View
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2024
Nice and chill area, surrounded by good restaurants and view. Service is good as staff is friendly and helpful, we got a special map which is done by owner to introduce great foods and attractions. Because of rainy day, we are unable to join the walking tour held by owner to know more about Hangzhou. Definitely will come back to here in future again.
Response from Property: 【管家服務——讓您貼心感受民宿温暖】尊敬的賓客,歡迎您下榻我們民宿並給予如此詳盡的點評。非常高興您的西湖之行選擇我們陪您一同度過,民宿各項工作的開展一直是以客人為中心,用個性化、親情化的服務,讓客人享受到"親情家園"般温暖、輕鬆的入住環境,感謝您對我們工作的鼓勵及支持,我們會在服務上不斷創新,為每一位到店客人提供更加優質的服務!民宿全體員工真誠期待您的再次光臨,祝您及家人身體健康、萬事如意!
Pei Ping
Standard King Room
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
Great hotel! Love this place so much! Spacious and comfortable and host was very hospitable. Would definitely stay here again if I visit Hangzhou again. Thank you Chaxiang! It was great staying here with my family.
Response from Property: [ChaxiangLishe Homestay - Your Home in Hangzhou] Dear guest, warm first meeting, goodbye still, your support is worth a thousand words. Here, there is the warmth and thoughtfulness of home. Our real advantages are the realistic price, unparalleled convenient transportation and location, and enthusiastic service. We look forward to your visit again~
S.
Garden Deluxe Suite - 2-Bedroom, Mountain-View
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
A great place to relax and enjoy good views. Convenient too as it’s near to numerous attempts. Very good service. However, the Wifi needs to be better.
Response from Property: Hello, thank you very much for your recognition of our homestay.We are also very happy to help you with your trip to Hangzhou.ForwifiWe have begun to improve and look forward to your coming again.
Internoid logistics
Featured Room (Double Bed)
Checked in Jul 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
Pleasant view of nature. Every aspect is quiet good.
Response from Property: Thank you for your praise. The guesthouse is located in the scenic area of the south line of the West Lake, with beautiful scenery of rolling mountains.We look forward to your next visit.
Guest User
Guestroom (Double Bed) (Balcony)
Checked in Aug 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
Owners were very helpful and kind. They provided tea and small gifts in the room. Breakfast was healthy and delicious.
Response from Property: Thank you for coming, thank you very much for sharing your experience, your comments are very helpful for other guests to choose. Thank you for your recognition.
Guest User
Featured Room - Mountain-View (Double Bed)
Checked in Sep 2024
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on Nov 12, 2024
hai ke yi
Response from Property: Thank you for your belated review. I hope to come again if you have the opportunity to provide you with better service and stay experience~
Guest User
Family-friendly 2-bed Room
Checked in Feb 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2025
The overall experience was very good. The B&B provided thoughtful service. They welcomed us, helped us move our luggage, showed us the way and explained the room types. They also helped us get out-of-town vehicle access, which was very worry-free.
Original TextTranslated by Google
Response from Property: [Butler Service - Let You Feel the Warmth of Homestay] Dear Guests: Hello, thank you for choosing our homestay! Details determine success or failure. Our detailed service may not be luxurious or romantic, but it touches our hearts. Ultimately, satisfying our guests is the source of our greatest sense of accomplishment and happiness!
Guest User
Featured Loft (Double Bed)
Checked in Feb 2025
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
Because I mainly wanted to play around the West Lake, I chose a B&B hotel that was close to the West Lake and surrounding attractions. The result was beyond my expectations. The environment is very beautiful, the service quality is also excellent, and they are responsive to every request. When I saw someone at home bringing medicine, I sent a small medicine box, and when I saw someone washing socks, I sent several pairs of socks. The meals are also very good. Breakfast is mainly noodles, porridge, and soy milk. Other specialties are different every day and taste very good. Fruits and snacks are available at the front desk, and various souvenirs are also given! In short, it's great!
Original TextTranslated by Google
6/9
Response from Property: 【Tea Fragrance Hotel——Your Home in Hangzhou】Dear guest: Hello! Thank you very much for your stay and good comments! Your affirmation is the greatest encouragement to us. The B&B is in an excellent location, in the scenic area of the south line of West Lake, surrounded by six of the ten scenic spots of West Lake. With fifteen years of B&B operation, we know the true meaning of service. After checking out, you can send your luggage to the train station/airport for free, giving you more time for travel, free self-cooked supper (dumplings/glutinous rice balls), free fruits/snacks all day, free West Lake Double Dragon Well Tea and Hupao Spring Water, the check-in gift package is equipped with travel supplies, and there are professional butlers to make personalized travel guides for you... It is our unshirkable responsibility to let all guests enjoy a wonderful stay experience. We are so happy to receive your praise and full of motivation. We will continue to work hard and hope to have more opportunities to serve you! By the way: happy and worry-free, everything goes well! !
Xuanzhihuayue
Garden Deluxe Suite - 2-Bedroom, Mountain-View
Checked in Feb 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
Choosing this homestay was the best decision for my trip to Hangzhou! It is close to the West Lake Scenic Area, and the surrounding natural scenery is beautiful. The style of the homestay is fresh and pastoral. There are wooden tables and chairs and warm bedding in the room, which is very comfortable! Lying on the comfortable big bed at night, you can still see the stars through the window. It's really comfortable!
Original TextTranslated by Google
Response from Property: 【茶香麗舍——您杭州的家】尊敬的賓客:您好!非常感謝您的入住和好評!您的肯定,是對我們最大的鼓勵。民宿位置絕佳,在西湖南線景區內,西湖十景之六環繞四周。十五年民宿經營深知服務真諦,退房後可以免費把行李送至火車站/飛機場,給您多點旅行時間,免費自煮夜宵(水餃/湯圓),水果/小食全天免費,西湖雙絕龍井茶虎跑泉水免費享用,入住禮包準備有旅行用品,並有管家專業為您做個性旅行攻略……讓所有賓客享有美好入住體驗是我們義不容辭的責任,得到您的讚譽太開心了,動力滿滿,我們會繼續努力噠,希望能有更多為您服務的機會!順祝:喜樂無憂、諸事順遂!!
Guest User
Family-friendly 2-bed Room
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2025
It was a very, very perfect accommodation experience. It would be unreasonable not to give a good review. The environment is very good, the room is clean, and most importantly, the service is really considerate. It rained yesterday and the owner came to the door to greet us with an umbrella. The air conditioner was already turned on when we arrived at the room. Breakfast is usually tea eggs. Because there are children, the owner specifically asked the kitchen to make a few boiled eggs tomorrow. There are too many details to say. I will stay here again next time!
Original TextTranslated by Google
Response from Property: 【管家服務——讓您貼心感受民宿温暖】尊敬的賓客,歡迎您下榻我們民宿並給予如此詳盡的點評。非常高興您的西湖之行選擇我們陪您一同度過,民宿各項工作的開展一直是以客人為中心,用個性化、親情化的服務,讓客人享受到"親情家園"般温暖、輕鬆的入住環境,感謝您對我們工作的鼓勵及支持,我們會在服務上不斷創新,為每一位到店客人提供更加優質的服務!民宿全體員工真誠期待您的再次光臨,祝您及家人身體健康、萬事如意!
Aixiaodedadajunjun
Guestroom - With View (Double Bed)
Checked in Dec 2024
Family
44 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2025
A year later, staying in the "Tea House" again still gave me the precious good dreams and relaxation. I woke up in the morning with the rain, and when I opened the window, I could see the tea mountains covered with clouds. The warm and fireworks breakfast, the convenient and comfortable travel life circle, made me feel that in just a few hours, I was like a native. In the evening, I went to the tavern on the first floor, drank the various kinds of precious wines brewed by the proprietress, and chatted with her. Life seemed to return to its original point, and the vitality in my body was revived again. Thank you for the rain in Hangzhou, the people in the tea house, the trees of West Lake and the wine in Yuhang, and thank you for the traces of meeting and joy with me this Spring Festival.
Original TextTranslated by Google
6/12
Response from Property: 【茶香麗舍——你杭州的家】世界那麼大,遇見不容易,您能選擇我們民宿真的是緣分。看到您對服務感到滿意讓我們倍感高興,努力打造以服務著稱的民宿品牌是全體員工努力的目標。民宿作為賓客旅途中的家,我們深知其意義非凡。能夠讓每一位賓客在旅途中得到更多的放鬆和享受是我們一直以來都十分關注並去努力實現的一個重要目標。民宿不僅僅是一種簡單的商品交換,更是一份情感的傳遞。希望我們的服務能夠讓您感受到家一般的温暖感受,希望與我們相處的時間也能成為您旅途中的一份美好回憶,這將是我們最大的榮幸。美好的時光雖匆匆而逝,但美麗的記憶卻能永恆...真誠的邀請您及家人再來做客,我們期待着為您奉上更加精彩的服務。再次對您表示感謝,祝您及家人身體健康,生活順心如意。
Guest User
Sunshine Room (Double Bed)
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2025
Very good hostel! All questions are answered and they are very patient. Every staff is very enthusiastic. The restaurants in front of the hostel are also great, so you don't have to worry about eating. Walking to Su Causeway, passing by Prince Bay Park, the scenery is nice. Next time I have a chance to go, I will choose Chaxiang again. I will also recommend it to my friends.
Original TextTranslated by Google
Response from Property: 【管家服務——讓您貼心感受民宿温暖】親愛的民宿家人,您好!非常感謝您選擇我們民宿,並對民宿的認可,我們萬分榮幸為您服務,旅途路上,總有不期而遇的温暖,感動與驚喜是我們一直追求的方向。謝謝您對小夥伴們的讚許,您讓我們覺得自己做的事情是有意義的,民宿從成立之初,就是本着在舒適的硬件設施的基礎下,做您杭州的家,希望我們沒有辜負自己,更沒有辜負像您這樣的客人,感謝這次相遇,讓旅途中的您感受到回家的温暖,同時也很高興能給您留下這麼美好的印象,我們也會再接再厲,做到更好!民宿小夥伴們都期待您下次回家!
Wojiushimarulong
Guestroom - With View (Double Bed)
Checked in Dec 2024
Couples
16 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The staff of the B&B have a very good service attitude and are very warm. There are also many fruits and snacks that are unlimited, as well as water. The daily breakfast is very nutritious and delicious. There are also disposable items in the room, and the hygiene is also very clean. It is worth it. recommend. My wife and I thought there would be some light snow❄️ in Hangzhou, but it didn't happen. We hiked more than ten kilometers every day and ate and drank along the way. What satisfied my wife the most was the ice cream🍦, hahahahahaha
Original TextTranslated by Google
6/11
Response from Property: [Exquisite breakfast, different for three days - a breakfast with the local taste of Hangzhou] Thank you for your five-point praise! I am so happy to receive such a high review from you! I hope you can regard the B&B as your second home in the future. We have always adhered to the business philosophy of treating guests as family members, so that every guest staying in the B&B can feel the warmth of home. The B&B has rich catering services, and the breakfast is the local ancient flavor. There are many varieties of dishes such as scallion oil noodles, small wontons, beef vermicelli, scallion wrapped cypress, wheat paste and so on, which rotate every three days. High-quality service is the driving force of the B&B's efforts. With your love, we know that only with unremitting efforts can we do better. Looking forward to meeting you next time!
Guest User
Featured Loft (Double Bed)
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
The room is very clean. We booked a family room. The space for going up and down the stairs is OK. The environment in the homestay is very good, very elegant, and very quiet at night. The main location is also very good, very close to the West Lake Scenic Area. I can recommend it to everyone, 5 points!
Original TextTranslated by Google
Response from Property: [Excellent location - Six of the ten scenic spots of West Lake can be reached by foot] Geographical location: Chaxiang is just 500 meters away from the zoo and West Lake is 1.2 kilometers away. Warm service: Families will receive a tourist map when they arrive at the store. Those who have not made a guide can go to the front desk for consultation. We will introduce in detail how to travel in Hangzhou. Thank you very much for sharing your stay experience and look forward to your next visit~~