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Crystal Orange Hotel (Hangzhou West Lake)

NO.122 Qingbo Street, Hangzhou, 310002, Zhejiang, ChinaShow on map
Opened: 2008 Orange Hotel is a chain hotel brand which offers rooms equipped with all the standard amenities, including LCD TVs.Show More

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  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Great location, Convenient location
97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Great location, Convenient location
97% Recommended
  • 29.8km
  • 3.4km
  • 1.8km
No places of interest within 1000m
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Wi-Fi in designated areas
Non-smoking floor
Front desk (24 hours)
Wake-up call
Luggage storage
Show All Amenities
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Standard Queen Room
2 adults
1 queen bed
18-20m²
Photos and Amenities
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Guestroom (Double bed)
2 adults
1 queen bed
22m²
Photos and Amenities
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Guestroom (Double bed)
2 adults
1 queen bed
24m²
Photos and Amenities
room overview picture
Deluxe Room (2 beds)
2 adults
2 single beds
22m²4F
Photos and Amenities
room overview picture
Deluxe Family Room
3 adults
1 single bed and 1 double bed
30m²2-3F
Photos and Amenities
room overview picture
Deluxe Suite
2 adults
1 queen bed
30-45m²
Photos and Amenities

Reviews(3708 verified guest reviews)

  • profile picture

    Anonymous User

    China

    • Standard Queen Room
    • Stayed in September 2021
    • Business travelers
    • 6 Reviews
    5/ 5
    Perfect

    🚗 Transportation: Take a taxi from Hangzhou East Railway Station to the hotel in about 30 minutes. It takes about 40 minutes by taxi from the hotel to Xiaoshan Airport. Very easy to call a car. 🧹Sanitation: The room is tidy and there is no dust in dead corners. 🍃Environment: When you leave the hotel, turn right 20 meters and there is a big road. After crossing the zebra crossing to the opposite side of the road, there is a natural bamboo forest and woods. Walk along the forest path for 3 to 5 minutes to reach the side of the West Lake. 🔔Service: Help with luggage when entering and leaving. I brought 2 large boxes and kept helping them into the room. Then received a complimentary fruit plate! The hotel is being renovated, and before arriving at the hotel, I specifically called to explain. The renovation work time is from 7:00 a.m. to 7:00 p.m., so that I am psychologically prepared for noise. After moving in, I felt that the noise from the decoration had little effect on me. I received a small gift apologies for the noise when I left the hotel. Before coming to Hangzhou, I stayed at Orange Hotel in Shanghai for 7 days. It is economical and convenient for business trips. In particular, I feel that this Crystal Orange Hotel in West Lake, Hangzhou is very careful in small details. During the stay, I made some suggestions for cleaning, and both the receptionist and the cleaning in the lobby actively accepted the suggestions. I will definitely choose this hotel next time I come to Hangzhou again on a business trip.

    Translation provided by Google
    Posted September 30, 2021
    Helpful
    profile picture

    • Deluxe Room (2 beds)
    • Stayed in October 2021
    • Families
    • 5 Reviews
    5/ 5
    Perfect

    Before we checked in, the hotel called specifically to say that it was renovating. We didn’t care too much. The floor was renovated and it felt okay. The breakfast was delivered to the room and it was very rich. It’s very convenient to go out to the West Lake scenic area.

    Translation provided by Google
    Posted October 3, 2021
    Helpful
    profile picture

    Anonymous User

    China

    • Guestroom (Double bed)
    • Stayed in October 2021
    • Business travelers
    • 4 Reviews
    5/ 5
    Perfect

    The location is good. It’s very close to the West Lake and close to Liulang Wenying Park. It’s particularly good for a walk in the evening, and the scenery is pleasant. The decoration of the hotel does not affect the stay, the hardware facilities are new, and the hotel’s service is also very considerate, next time If you go to Hangzhou on business, you will also choose to live, the best choice for business hotels by the West Lake. 🍃Environment: Crossing the road is Liulang Wenying Park 🔔Service: very good 🧹Hygienic: clean and tidy, and the laundry room is easy to use 🚗 Transportation: across a road to the West Lake

    Translation provided by Google
    Posted October 6, 2021
    Helpful
    profile picture

    Anonymous User

    China

    • Guestroom (Double bed)
    • Stayed in October 2021
    • Business travelers
    • 1 Review
    4.7/ 5
    Outstanding

    A very happy trip to Hangzhou, this orange hotel is in a very good location, opposite the Liulang Wenying Park, the tall plane trees set off the hotel! The hotel's service is also very good! Upgraded the room for me! The quiet and comfortable environment makes the soul very happy! [Romantic couple] [Moving night view] [Take a baby to play around]

    Translation provided by Google
    Posted October 13, 2021
    Helpful
    profile picture

    China

    • Guestroom (Double bed)
    • Stayed in October 2021
    • Families
    • 1 Review
    5/ 5
    Perfect

    I met Orange Crystal again. I stayed in Changsha once. It was good, clean and hygienic. There are many high-tech rooms in the room. The location is on the edge of the West Lake. You can take a walk in the morning and evening. The young lady at the front desk is also very enthusiastic. Breakfast and takeaway are also delivered to the room by robots. Traveling during the epidemic, it saves contact with strangers. It is safe and assured. It is highly praised and will stay next time!

    Translation provided by Google
    Posted October 8, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Hotel Notes
[Aug 23, 2021 - Dec 31, 2021] 客房升级改造,期间会产生噪音,给您带来的不便,敬请谅解。

Hotel Description

  • Opened: 2008
  • Renovated: 2017
  • Number of Rooms: 109
Orange Hotel is a chain hotel brand which offers rooms equipped with all the standard amenities, including LCD TVs.

Services & Amenities

  • Restaurant
  • Lobby bar
Front Desk Services
  • Bellhops
  • Luggage storage
  • Front desk safe
  • Valet parking
  • Duty manager
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Locker
  • Front desk (24 hours)
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
  • Private check-in/check-out
Cleaning Services
  • Cleaning equipment
  • Ironing service
  • Room cleaned: per stay
  • Towels replaced: per stay
  • Toothbrush set replaced: per stay
  • Bedsheets changed: per stay
  • Laundry service
  • Laundry service (off-site)
  • Iron/clothes steamer
Food & Drink
  • Restaurant
  • Room service
  • Children's meals
Other
  • Robot Service
  • Butler service
  • Multilingual staff
  • Dry cleaning
  • Cleaning supplies
  • First aid kit
  • Security staff
Public Area
  • Wi-Fi in designated areasFree
  • Vending machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lobby seating area
  • Outdoor furniture
General
  • Heating
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • Designated smoking area
  • Accessible rooms
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Security system
  • Fire extinguisher
  • Ventilation system
  • Smoke alarm
Kid's Facilities
  • Childcare service
  • Toys for Children
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

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