Building 3, No. 999 Liangmu Road (Lejia International Building), Yuhang District, Hangzhou, Zhejiang, ChinaView Hotel Details
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1 night
CitiGO HOTEL Guest Reviews
4.6/5
Very Good
634 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(634)
Positive reviews(620)
Reviews with photos/video(96)
Awesome amenities(70)
Delicious breakfast(54)
Friendly front desk staff(54)
Many amenities(33)
Convenient parking(30)
Perfect for business trips(14)
Close to metro(14)
Stayed multiple times(6)
Negative reviews(14)
Ahchai
Superior Double Room
Checked in Jul 2024
Travel with friends
14 Reviews
4.7/5
Amazing
Posted on Aug 21, 2024
Nice tidy room. Clean bathroom. Room is of good size but not big. Good cosy and clean lobby. Nice area near to canals and parks there is a Luckin coffee shop at the building front. . 5 to 10 mins walk to restaurants and shops areas. 15 mins walk to metro station and very big shop malls and financial office areas. The new financial areas above the subway station are very modern and beautiful with many nice and reasonably priced restaurants in the malls. Front desk staffs are friendly, cheerful, polite and helpful. The cleaning ladies and mechanics (helped to set my TV) are polite and helpful.
Response from Property: Light years are like this, I sit alone among the mulberry trees on the road, surrounded by vast water and deep clouds. CITIGO is here waiting for your return.
N.KG
Apartment Double Room
Checked in Nov 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
Great location, not too far from the train station and surrounded by different places to explore..
Good customer service and pretty comfortable/clean room
Response from Property: Dear distinguished guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Ms Hotelier
Double Room
Checked in Aug 2024
Business travelers
28 Reviews
4.0/5
Very Good
Posted on Sep 22, 2024
Value for money. Loved the robot food delivery service. Suitable for a chilled staycay. Breakfast choice can be improved
Response from Property: 尊敬的的貴賓,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝您旅途愉快!
NanaComfort
Superior Family Room
Checked in Jul 2024
Travel with friends
13 Reviews
3.7/5
Posted on Oct 21, 2024
This is really a great hotel I liked the environment and the location is also great…will surely come back
Response from Property: Happiness is no sound, is a smile, is a trace of miss, CitiGO look forward to your arrival every time.
cocoshaker
Double Room
Checked in Apr 2024
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on May 27, 2024
Great hotel, nice walk from the nearest subway, and great if traveling through Hangzhouxi station
Response from Property: Dear distinguished guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Sannan
Superior Family Room
Checked in Nov 2023
Family
1 Reviews
3.5/5
Posted on Dec 29, 2023
It was fine the main problem was the WIFI , there WIFI connection is not at all good every time it gets disconnected
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
EnyoElektra
Double Room
Checked in Jun 2024
Solo travelers
28 Reviews
4.0/5
Very Good
Posted on Jul 27, 2024
Decent if you just need a place to rest.
Response from Property: 尊敬的的貴賓,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝您旅途愉快!
Haitham Ahmad
Double Room
Checked in Mar 2024
Business travelers
2 Reviews
4.7/5
Amazing
Posted on Apr 29, 2024
Modern and clean
Response from Property: 尊敬的客户:您好!感謝您入住本店並抽出寶貴的時間對酒店進行點評。您的認可是對我們最大的鼓勵,我們會再接再厲努力做到更好。再次感謝您的入住,真誠期待您的下次光臨!
Laeeqa
Apartment Double Room
Checked in May 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Jul 23, 2024
Great stay!
Response from Property: 尊敬的的貴賓,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝您旅途愉快!
Guest User
Double Room
Checked in Mar 2024
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Excellent
Response from Property: 尊敬的賓客您好!尊敬的賓客您好,感謝您的點評和對我酒店的支持與滿意,我們一定會盡我們所能,將酒店打造成環境更好、服務更優、性價比更高的酒店!真誠地期待着您的再次光臨!祝您工作順利,萬事如意!
Guest User
Double Room
Checked in Dec 2024
Business travelers
5 Reviews
3.5/5
Posted on Jan 17, 2025
The air conditioner in the room is not hot. After changing the room, the light is broken. The bedside table is full of dust, there are traces of liquid on the bed, and the soundproofing is not good at night.
But the breakfast is quite good, with a rich variety
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高衞生質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Double Room
Checked in Sep 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is in a good location, parking is convenient, and there is a charging station next to the hotel, which is also convenient for charging. Not far to the left of the hotel is the commercial street, which is very convenient for eating.
Facilities: The hotel is relatively new and relatively complete.
Environment: There are parks all around, not far from the Liangzhu Ancient City
Original TextTranslated by Google
Response from Property: Being happy is a blessing, and meeting you is a kind of luck. We strive to create a better environment and look forward to your next stay~~~
Guest User
Superior Double Room
Checked in Aug 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
The room is very city, not big but enough, very suitable for business travel, comfortable and warm, the breakfast is also very good, it is worth recommending! ! ! !
Original TextTranslated by Google
Response from Property: As poetic as you are, I can rest assured that your satisfaction is the greatest affirmation for CITIGO. I look forward to meeting you again~~~
Guest User
Business Queen Room
Checked in Jun 2024
Business travelers
8 Reviews
3.0/5
Posted on Jul 17, 2024
The service and hardware are good, but the sanitation of the indoor corridors is worrying. There is dust in every corner, stains on the glass of the elevator in the public area, debris and stains on the floor of the corridor, and there is a bad smell in the corridor. I booked it because it is close to the business trip. I had a good impression of it before, but the management has been very bad recently. The front desk and breakfast service staff are not bad, and I hope they can improve and repair and maintain the hotel facilities in a timely manner.
Original TextTranslated by Google
6/9
Response from Property: Hello dear guests! Dear guest, thank you for your review. We will definitely do our best to make the hotel a hotel with better environment, better service and higher cost performance! Sincerely looking forward to your visit again! I wish you success in your work and all the best!
Guest User
Apartment Double Room
Checked in Jun 2024
Other
62 Reviews
4.5/5
Great
Posted on Aug 30, 2024
The surrounding area is quiet and has a good atmosphere. Nearby, there is a park for walking and exercising. The accommodation has a robot to provide delivery services.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!