Conrad Hangzhou
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Conrad Hangzhou

Stay at Conrad Hangzhou in Hangzhou, a 5-star hotel with 9.2/10 from 5768 reviews. It offers good value with quality service, and prices start from US$131.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Hangzhou Grand Theater: 0.55 km away

City Balcony: 0.87 km away

Hangzhou International Convention Center: 0.7 km away

Amenity Highlights

Leisure: Pool, Spa, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant, Lobby bar

Conrad Hangzhou

No. 9 of Premium Hotels in Hangzhou
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We Price Match
China travel essentials
Design hotel
Scenic nightscapes
Acclaimed dining options
Picture-perfect
Ideal location
+5 more
Amenities
All amenities
Property Description
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Room was up to standard. Location was great. Staff service is good. Will recommend
Surroundings
Metro: Jiangjin Road
(430m)
Metro: Xinye Roa
(560m)
Airport: Hangzhou Xiaoshan International Airport
(24.1 km)
Train: Hangzhou Railway Station
(4.9 km)
Train: Hangzhoudong Railway Station
(7.1 km)
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5

Queen Double Executive Room

2 Double bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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4

King Executive River View Room

1 Queen bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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4

Premier 2-bed Room

2 Double bed
50m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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6

King Deluxe River View Room

1 Queen bed
50m² | Floor: 28-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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4

Deluxe Room - River-View (2 Double Beds)

2 Double bed
50m² | Floor: 28-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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7

Guestroom Double Beds

2 Double bed
50m² | Floor: 43
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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5

King Deluxe Room

1 Queen bed
50m² | Floor: 28-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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5

Guestroom (King bed)

1 Queen bed
50m² | Floor: 42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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4

Deluxe 2-Bed Room

2 Double bed
50m² | Floor: 28-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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4

Twin Deluxe River View Room

2 Double bed
50m² | Floor: 28-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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5

King Executive Room

1 Queen bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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7

Guestroom (2 beds)

2 Double bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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6

King Presidential Suite

1 King bed
282m² | Floor: 48
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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5

Handicapped-friendly Double Room

1 Queen bed
55m² | Floor: 33-34
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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6

King Conrad Suite

1 Queen bed
112m² | Floor: 45-46
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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7

King Deluxe Suite

1 Queen bed
82m² | Floor: 28-34,43-49
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
5

Premier Room (2 Beds)

2 Double bed
50m² | Floor: 37-44
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
4

Queen Executive River View Room

2 Double bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
4

Premier Queen Room

1 Queen bed
50m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
5

Guestroom (1 bed)

1 Queen bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
5

Twin Deluxe Room

2 Double bed
50m² | Floor: 28-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
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34 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Hangzhou
Q‍i‍c‍h‍u‍a‍n‍g‍d‍o‍u‍d‍i‍z‍h‍u
June 6, 2026
Our stay was incredibly comfortable and delightful. Cecilia was very warm and attentive, arranging our room in advance, and the birthday decorations were a lovely touch. Irene was also quick to respond to any requests and was very thoughtful. The environment was clean and tidy, and the service throughout our stay was excellent and heartwarming. Overall, a fantastic experience.
Original TextTranslation provided by Google
L‍a‍n‍t‍b‍y‍_‍2‍0‍2‍5‍1‍1
June 8, 2026
This hotel is always my go-to! It's so conveniently located with plenty of shopping options nearby. The light lunch buffet is an absolute steal for hotel guests – incredible value for money!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2026
The service was incredibly attentive, and the front desk staff were warm and thoughtful, proactively upgrading our room. It was an amazing experience from start to finish, with everyone being consistently kind and polite. Special thanks to Thome from Concierge and Irene at the front desk for their exceptional dedication. A truly great stay.
Original TextTranslation provided by Google
N‍a‍N‍a‍b‍b‍_‍3‍3‍3
June 7, 2026
Every time I visit Hangzhou, I stay at the Conrad. Its location is simply fantastic! Raffles City is right next door, and MixC is just a 5-minute walk away, perfect for some shopping. 🥰 Jared at the front desk and Thome the concierge were both incredibly friendly. Thome even helped me carry my luggage to my taxi, making me feel right at home. I'll definitely be back!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 7, 2026
Had a wonderful stay! The room attendant, May, was incredibly kind and helpful. The concierge, Thome, provided excellent service and was a great help with everything. It was a fantastic experience, and I'll definitely be staying here again.
Original TextTranslation provided by Google
Z‍h‍a‍n‍g‍z‍h‍o‍u‍y‍a
June 2, 2026
Great location, right above Raffles City and next to MixC. Jared and Anna arranged the room perfectly. I'll definitely come back next time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2026
We arrived at the hotel a little after 3 PM, and our room wasn't ready yet. The staff kindly directed us to the executive lounge to wait and enjoy some afternoon tea. Initially, we called for water, and it took a while to arrive, but after mentioning it to Cecilia, the issue was quickly resolved. The breakfast selection wasn't extensive; I ordered beef noodles, which were just okay – the noodles weren't very springy. However, the service staff were very enthusiastic. The location is excellent, making it super convenient for shopping nearby.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2026
The room facilities are very new, and the location is excellent, right next to MixC shopping mall. The Chinese restaurant's food is of high quality, and since we were there for a concert, the service was very fast. Most importantly, the food was delicious, highly recommended!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2026
Conrad Hotel is an internationally renowned brand. All facilities and services are excellent. The breakfast offers a great view and a wide variety of options. It's a highly recommended hotel for a stay in Hangzhou.
Original TextTranslation provided by Google

Services & Amenities

与澜
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:30-21:00
锦瑟
Open for: Brunch, Lunch, Afternoon tea
Business hours: [Mon - Sun] 11:00-24:00
里安
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
行政酒廊
Business hours: [Mon - Sun] 10:00-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
CNY 97.00 (approx. US$14.34) per person
Children 12–17 years old
CNY 193.00 (approx. US$28.54) per person
Adult
Buffet:CNY 193.00 (approx. US$28.54) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. US$221.81) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, third party payment services and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 杭州康莱德酒店
  • Opened: 2019
  • Number of Rooms: 306
Phone:+86-571-56966666
Email:HGHFR.RES@conradhotels.com
The Conrad Hangzhou provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Conrad Hangzhou is a fantastic accommodation choice.
With Hangzhou Railway Station just 5km away and Hangzhou Xiaoshan International Airport only 24km away, transportation is very convenient. The closest major public transportation, Jiangjin Road Metro Station, is only 500m away. With multiple attractions nearby including Hangzhou Grand Theater, City Balcony and Qiangjiang New Town, guests will find plenty to keep themselves occupied.
This hotel makes a great place to kick back and relax after a long day of sightseeing. This Hangzhou hotel features parking on site.
Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.

You might be wondering

What are the check-in and check-out times at Conrad Hangzhou?

Check-in time at Conrad Hangzhou starts at 15:00, and check-out time is by 12:00.

Does Conrad Hangzhou have a pool?

Yes, Conrad Hangzhou has a swimming pool for guests.

Are pets allowed at Conrad Hangzhou?

No, pets are not allowed at Conrad Hangzhou.

How much does it cost to stay at Conrad Hangzhou?

Room prices at Conrad Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Conrad Hangzhou from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 41 mins from hotel by car (24.1 km) away.

What’s the cancellation policy at Conrad Hangzhou?

The cancellation policy at Conrad Hangzhou depends on your room type and booking terms.

Does Conrad Hangzhou offer airport transfers?

No, Conrad Hangzhou does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport24.15KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.91KM
Nearest Subway StationJiangjin Road
Distance to Subway Station0.43KM
Average Price FromUSD1462
Hotel Star Rating5