Atour Hotel (Zhejiang University Huajiachi)

In terms of living experience, it has almost reached the standard of a five-star hotel, so to speak, why? First of all, my husband (who is Russian) and I are both very satisfied! Especially the attitude of the lady at the front desk and the younger brother, I can give you 10,000 likes. It rained yesterday when I checked in. The younger brother opened the door for us and guided us to park in the rain , but he has been guiding us in the rain, which is embarrassing. The attitude of the ladies and sisters is amiable, almost reaching the standard of a five-star hotel, or even better, gentle and pleasant... We left, and gave us anti-epidemic hygiene products, especially reminding us which areas are prevention and control areas. This reminder is very important and very warm. Unlike other hotels, they will not say anything at all. This shows that their training is in place. It's very considerate in every aspect, I see that the front desk will also deliver takeaways... The rooms are all wood veneer, which gives people a very quiet and simple feeling. The design is simple and generous, especially clean and tidy. The bed is also very comfortable. The facilities in the room are very complete. Most five-star hotels don't have it. This hotel has done it. Many details have been done. It makes me feel really caring and surprised. Such a cheap hotel has so many facilities. Had to make me take the time to write this review, which I hardly ever write, it really made us happy, so I took the time to write a review This weekend, he also let us check out later, and didn't call to urge us to check out, very considerate Such a hotel is rare, and my husband also told me that I must write a good review... every sentence is true, every word is sincere!

It is rare and bad in the Atour Hotel I have stayed in. 1. If you don't have permission, you can directly sign up for Atour members through mobile phone verification. Does the current chain do this without any members? 2. The geographical location is relatively remote. If the subway comes, it is still a bit of a road to walk at night. 3. Facilities and equipment, the TV cannot be connected to the Internet. I asked the front desk that there is no need to connect to the Internet. I will come later, and I didn't come when I checked out. 4. The sound insulation effect is not so bad in Atour. I fell asleep at 2:00 in the evening, and was suddenly woken up by the girl next door. My God, even if the girl can bark well, the sound insulation is not so bad. .

The breakfast is pretty good, the room is new, the hygiene is OK, the bad reviews are all from the front desk service attitude of the night shift! Back at the hotel in the evening, I asked the front desk (male) for drinking water, but only gave two small bottles, saying it was the front desk's regulations. After returning to the room, it was really not enough to drink, and I called the front desk to ask for two more bottles. The front desk actually said that the hotel regulations could not give them. It is recommended that the guests have a store next door to buy! After resting at the hotel, do you ask the guests to go out to buy water? ! I suggested that you can get water from the housekeeping department, but the front desk replied that they had already got off work and couldn't do anything! In the end, I needed to complain to the customer service at the backstage of the hotel before sending a few bottles! Attached is my record of fighting mosquitoes in the hotel room (4 in total)......

The price is cheap but the sanitary facilities are not good

Really average!

The soundproofing of the hotel is too poor, the next room and the aisle speak and cough clearly; I checked twice in the four days I cleaned the aunt when I slept and swiped the card into the room; the front desk called three times and only once

服務熱情，房間佈置很用心，小卡片很貼心，亞朵的茶很好喝，交通也方便，床上用品舒服，十分滿意，以後出差就選你們家

服務好 ，見到客人會打招呼，房間也還不錯，很安靜的，晚上還有粥喝 挺好的，設施齊全，有求必應，都很好