The Amber House Hangzhou

The Amber House Hangzhou Reviews

The Amber House Hangzhou

Building 1, No.167 Xinhe Road, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
The Amber House Hangzhou
The Amber House HangzhouThe Amber House HangzhouThe Amber House Hangzhou
Select your travel dates to check room availability
We Price Match
1 night

The Amber House Hangzhou Guest Reviews

4.8/5
Excellent
4063 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(4063)
Positive reviews(4027)
Reviews with photos/video(704)
Delicious breakfast(384)
Classy environment(298)
Friendly front desk staff(288)
Quiet & comfortable(226)
Would stay again(116)
Fantastic river view(95)
Tasty restaurant(83)
Delicious buffet(16)
Negative reviews(36)
Antares AM
Standard King Bed Room
Checked in May 2024
Family
45 Reviews
5.0/5
Outstanding
Posted on May 25, 2024
We are very satisfied in this hotel. The staffs are helpful and active in ushering the visitors. We love the location, peaceful and has a fresh ambiance. The food is delicious. They serve real meat especially the steak. We would love to stay here again.
6/7
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again. 亲爱的客人，感谢您对杭州安朴的喜爱和推荐。短暂的停留，满满的回忆，我们很荣幸能为您的快乐旅程增添便利和舒适，真诚期待您的再次光临。
Trayford
Standard King Bed Room
Checked in Apr 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
Great stay, incredible view. Very clean and comfortable. Breakfast was fine, some Western stuff.
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Joolee
Standard King Bed Room
Checked in Apr 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Beautiful hotel with very friendly staff. Very good value for money.
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Guest User
Standard King Bed Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
Just gorgeous hotel with beautiful view and nice location near the river. Special Thanks to Madame Doris for the special hospitality, harm welcoming, and nice treatment !
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Pilsbury
Standard Twin Bed Room
Checked in Apr 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
We have really enjoyed our stay at The Amber House! The staff was extremely helpful and most spoke a little bit of English. Anna, at the front desk was particularly helpful and pleasant. The room was spacious, very clean, and modern. We had a lovely view of the lake despite booking a cheaper room. Breakfast has a lot of variety. We would definitely stay again. 我们很喜欢TheAmberHouse。前台Anna非常好。那个前台会说一点点英语。我们的房间很宽敞，很干净，也现代。我们有湖景。早饭很好吃。价格适中。
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again. 亲爱的客人，感谢您对杭州安朴的喜爱和推荐。短暂的停留，满满的回忆，我们很荣幸能为您的快乐旅程增添便利和舒适，真诚期待您的再次光临。
Guest User
Standard King Bed Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
Anna she’s very friendly and helpful i highly recommend her
Response from Property: Dear guest, Thank you for your kind comments to our colleagues at The Amber House Hangzhou. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Peter Daniel
Standard King Bed Room
Checked in Apr 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
Anna was excellent help at the front desk. She was highly professional and very knowledgeable about the area.
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Adventures in China
Premier Room-River-View
Checked in Apr 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel staff was so helpful and friendly. They helped us to upgrade our room and were amazing. Doris at the front desk was so accommodating and spoke fantastic English. We felt so welcome at Amber House.
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
James KCP
Executive Riverview King Bed Room
Checked in Dec 2023
Couples
1 Reviews
4.7/5
Amazing
Posted on Dec 15, 2023
Hotel has excellent service. We wish to highlight the hotel ambassador, Miss Anna for her knowledgeable advise and personal touch service. We enjoy very much the stay in this hotel and will like to strongly recommend to our friend.
Response from Property: Dear guest, thank you for your stay and your compliment. We are delighted to serve you and want to bring you a pleasant mood during your journey. We hope you can choose our hotel next time when you pass through Hangzhou. We are looking forward to your visit again!
Anonymous User
Executive Riverview King Bed Room
Checked in May 2023
Couples
2 Reviews
4.7/5
Amazing
Posted on Jun 4, 2023
We really enjoyed our stay here. The staff were flawlessly polite and helpful, and the majority spoke English well. We were given a free upgrade upon arrival, and the room was spectacular. Everything was spotless, and the bath and shower was wonderful. The bed was super comfortable and the view from the panoramic windows was great. It's a little bit out of the way from the bustle of the city, but it was nice to stay somewhere quieter. The buffet had so many great options and staff were always on hand to provide drinks or to help out. We'd love to stay here again!
Response from Property: Dear guest, Much appreciate your comments regarding your stay at the Amber House Hangzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. -The Amber House Hangzhou
Rui
Standard King Bed Room
Checked in Jan 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Jan 15, 2024
Cosy hotel with great views and modern yet cosy rooms. Staff is quite attentive.
Response from Property: Dear guests, Hello, Thank you for your comment! We provide the special comforts and acts of kindess that make the traveler feel human again! We are so lovely you have a good experience in our hotel and hope welcome back soon!
MikeInChina
Executive Riverview King Bed Room
Checked in Jan 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2024
The breakfast was awesome. Jacky and Anna in the restaurant were amazing.
Response from Property: Dear guests, everyone wants to have wonderful memories while traveling. In Anpu, we can give you such memories - the early morning light and the sunset. I hope your time will be wonderful!
Guest User
Standard King Bed Room
Checked in May 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Jun 24, 2024
Very nice hotel. Very good restaurant.
Response from Property: Dear guest, thank you for your love and recommendation for The Amber House Hangzhou. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Guest User
Standard Twin Bed Room
Checked in Jan 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2024
Anna was wonderful Beautiful hotel and wonderful staff
Response from Property: Dear guest, thank you for your love and recommendation for Hangzhou Amber House. A short stay, full of memories, we are honored to add convenience and comfort to your happy journey. Sincerely looking forward to your coming again.
Lin
Executive Riverview King Bed Room
Checked in Mar 2023
Business travelers
9 Reviews
4.5/5
Great
Posted on Mar 5, 2023
Super stay. Upgraded and complimentary fruit. Lovely river view.
Response from Property: Dear guest, much appreciate your comments regarding your stay at The Amber House Hangzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.