JW Marriott Hotel Hangzhou

28 Hushu South Road (Hushu Nan Lu), Hangzhou, 310006, Zhejiang, ChinaShow on map
Opened: 2010 JW Marriott Hotel Hangzhou is located in the Hangzhou city center. The guestShow More

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  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
97% Recommended
  • 33.1km
  • 6km
  • 830m
10 places of interest within 1000m
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Wi-Fi in designated areas
Restaurant
Café
Non-smoking floor
Currency exchange
Show All Amenities
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Deluxe Double Room
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2 adults
1 queen bed
38m²4-14F
Photos and Amenities
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Deluxe Room (2 beds)
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2 adults
2 double beds
38m²4-14F
Photos and Amenities
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Family Friendly Room
2 adults
1 queen bed
38m²4-18F
Photos and Amenities
room overview picture
Executive Double Room
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2 adults
1 queen bed
38m²15-26F
Photos and Amenities
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Executive Room (2 beds)
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2 adults
2 double beds
38m²15-25F
Photos and Amenities
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Premier Room
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2 adults
1 queen bed
52m²4-26F
Photos and Amenities
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Guestroom - Double Occupancy (Double bed)
2 adults
1 queen bed
52m²4-26F
Photos and Amenities
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Suite
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2 adults
1 queen bed
87m²16-24F
Photos and Amenities
room overview picture
Family Friendly Room
2 adults
1 queen bed
38m²4-18F
Photos and Amenities

Reviews(1523 verified guest reviews)

  • profile picture

    China

    • Deluxe Room (2 beds)
    • Stayed in November 2021
    • Business travelers
    • 4 Reviews
    5/ 5
    Perfect

    The service of this hotel is really an "industry model" 😂👍🏻 enthusiastic, warm and caring! Their executive lounge is very well done, whether it is variety or taste, it can be said that it is rare in domestic luxury hotels! Wall crack recommendation

    Translation provided by Google
    Posted November 4, 2021
    Helpful
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    小鱼儿07

    China

    • Deluxe Double Room
    • Stayed in October 2021
    • Families
    • 2 Reviews
    5/ 5
    Perfect

    The overall experience is very good and the service is good! The layout of the room is okay, but the only drawback is that the room is not very big, but the sense of luxury is not bad! The breakfast is rich, the location is also very good, and it is convenient to travel! Thank you very much for the check-in manager Chris Wang. The service is very considerate. Because I arrived at the hotel earlier (11 am), the original deluxe double room was not cleaned yet. Chris helped me upgrade the executive deluxe room for free. , And also sent a happy afternoon tea in the executive lounge👏😊 Good hotel worth recommending👍👍👍

    Translation provided by Google
    Posted October 31, 2021
    Helpful
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    wing19

    China

    • Deluxe Double Room
    • Stayed in November 2021
    • Business travelers
    • 3 Reviews
    5/ 5
    Perfect

    For the first time at Marriott, I was fortunate to be presented with administrative courtesy and breakfast. As soon as I entered the door, I was moved by the words on the card, especially the phrase "The city is underfoot, and the mountains and rivers are in my heart", which hits people's hearts directly. The hotel facilities are good, the breakfast is dazzling, the service is kind and courteous, and I shared an elevator trip with the cute robot, everything is nice. The only downside is that the taste and quality of the dinner buffet in the executive lounge needs to be refined.

    Translation provided by Google
    Posted November 14, 2021
    Helpful
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    Guest User

    China

    • Deluxe Double Room
    • Stayed in November 2021
    • Business travelers
    • 10 Reviews
    5/ 5
    Perfect

    Recently, the epidemic has been severe and the provincial company decided to hold a meeting in Hangzhou. I chose the jw marriott hotel, which is close to the meeting place. The transportation is very convenient. After the meeting, there is Wulin Square. The manager Damon who stayed in was very professional and helped me arrange a very good floor. The room has a very good view and the room was cleaned very clean and there was no peculiar smell.

    Translation provided by Google
    Posted November 5, 2021
    Helpful
    profile picture

    China

    • Deluxe Room (2 beds)
    • Stayed in October 2021
    • Families
    • 1 Review
    5/ 5
    Perfect

    The service of Hangzhou Marriott Hotel is very good, especially their lobby manager Zhang, who is not afraid of trouble, helps us to book tickets for attractions and help us open the subway. Various services are particularly in place, and I will book the Marriott Hotel in Hangzhou in the future!

    Translation provided by Google
    Posted October 7, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
携带婴儿入住需要出生证明,携带未成年人入住需要户口簿或者身份证。
根据酒店通知,防疫期间,请在下单前与酒店确认接待政策,以免影响您的入住。

Hotel Description

  • Opened: 2010
  • Number of Rooms: 305
JW Marriott Hotel Hangzhou is located in the Hangzhou city center. The guest rooms are tastefully designed and appointed with guests' comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown and serves a full breakfast as well as choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Four world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.

Services & Amenities

  • Restaurant
  • Gym
  • Indoor swimming pool
  • Conference hall
  • Wedding service
  • Lobby bar
Activities
  • Indoor swimming poolFree
  • Heated pool
Health & Wellness
  • Gym
  • Sauna
  • Massage
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
Cleaning Services
  • Laundry room
  • Ironing service
  • Room cleaned: per stay
  • Toothbrush set replaced: per stay
  • Laundry service
  • Iron/clothes steamer
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Children's meals
Other
  • Robot Service
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
Public Area
  • Wi-Fi in designated areasFree
Business Services
  • Conference hall
  • Business services
  • Multimedia system
  • Fax/copying service
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Executive lounge
  • Lobby bar
  • Audio system & speakers
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Fire alarm
  • Fire extinguisher
  • Smoke alarm
Kid's Facilities
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

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