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Grand Hyatt Hangzhou

Renovated in 2018
No.28 Hubin Road, Hangzhou, Zhejiang, China610m from downtownShow on map
Last booked 3 hrs ago10 other guests are looking right now

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Hotel Reviews


Near shopping area, Delicious buffet

3,310 reviews

Most Popular Amenities

Wi-Fi in designated areas



Non-smoking floor

Currency exchange

Hotel Location

  • Longxiangqiao610m
  • Fengqi Road1.2km
  • Xiaoshan International Airport29.6km
  • Hangzhou Railway Station3.9km
  • Hangzhou East Railway Station9.2km
  • West Lake Scenic Area610m
  • Downtown2.7km

Hotel Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block. It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art. The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge. On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings. Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines. For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

Services & Amenities

    • Wi-Fi in designated areasFree
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket counter
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Room service
    • Bar
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Fire alarm
    • Ventilation system
    Business Services
    • Conference hall
    • Business services
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Cleaning Services
    • Ironing service
    • Room cleaned: per stay
    • Towels replaced: per stay
    • Toothbrush set replaced: per stay
    • Bedsheet changed: per stay
    • Laundry service
    • Indoor swimming poolFree
    • Hiking
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    Public Area
    • Lobby seating area
    • Gift shop
    Kid's Facilities
    • Kids’ toothbrush
    • Kids’ bathrobes
    • Kids’ slippers

    Need to Know

    Hotel Notes
    The swimming pool will be undergoing renovation from 19 October 2020 to the end of the year.[Oct 15, 2020 - Dec 31, 2020]

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds
    Children are welcome at this hotel.
    Grand Hyatt Hangzhou Frequently Asked Questions
    How much does it cost to stay at Grand Hyatt Hangzhou?
    Prices at Grand Hyatt Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Grand Hyatt Hangzhou?
    The closest airport is Xiaoshan International Airport. It is 29.6km from the hotel and approximately a 48minutes journey by taxi.
    What are the check-in and check-out times at Grand Hyatt Hangzhou?
    The check-in time is from 14:00 and the check-out time is before 12:00.
    Does Grand Hyatt Hangzhou provide airport transfer services?
    No, the Grand Hyatt Hangzhou doesn't provide airport transfer services.
    What amenities and services does Grand Hyatt Hangzhou have?
    Grand Hyatt Hangzhou has the following amenities and services: Wi-Fi in designated areas, Restaurant, Bar.
    Does Grand Hyatt Hangzhou have a swimming pool?
    Yes, Grand Hyatt Hangzhou the hotel has a pool. Pool type: Indoor swimming pool.
    Does Grand Hyatt Hangzhou have fitness amenities?
    Yes, Grand Hyatt Hangzhou has fitness amenities.
    Does Grand Hyatt Hangzhou provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Grand Hyatt Hangzhou have non-smoking rooms?
    Yes, Grand Hyatt Hangzhou has non-smoking rooms. Please view the hotel listing for details.
    Does Grand Hyatt Hangzhou provide breakfast?
    Yes, Grand Hyatt Hangzhou provides breakfast.
    Does Grand Hyatt Hangzhou have a restaurant?
    Yes, guests can eat at: Restaurant.
    Is parking available at Grand Hyatt Hangzhou?
    Yes, parking is available at Grand Hyatt Hangzhou.
    Does Grand Hyatt Hangzhou have children's amenities?
    Grand Hyatt Hangzhou has the following children's amenities: Kids’ toothbrush, Kids’ bathrobes, Kids’ slippers.
    Where is Grand Hyatt Hangzhou?
    The hotel address is No.28 Hubin Road. The hotel is 2.23 km from the city center.
    Is Grand Hyatt Hangzhou close to transport stations?
    The closest station is Longxiangqiao. It is 610m from the hotel. View On Map
    Is Grand Hyatt Hangzhou nearby popular attractions?
    Grand Hyatt Hangzhou is near the following attractions: West Lake Music Fountain(Approximately 136m), Wu Park(Approximately 197m), Republic of Korea Temporary Government Hangzhou Former Site Memorial Hall(Approximately 209m).
    Does Grand Hyatt Hangzhou have hot springs?
    No, Grand Hyatt Hangzhou doesn't have hot springs.
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