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Wyndham Grand Plaza Royale Hangzhou

No.555 Fengqi Road, Hangzhou, 310006, Zhejiang, ChinaShow on map
Opened: 2009 The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. yin hu xuan chinese restaurant is located on top of the roof on the 10th floor, you can enjoy a great view of West Lake and Hangzhou city in one of our elegantly designed VIP private rooms.Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature!Executive Lounge is exclusive with nice view to the West Lake and hill, a perfect place for your business and leisure time.The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.Show More

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  • Quite Clean4.5
  • Great Amenities4.4
  • Great Location4.4
  • Great Service4.5

4.5/5Excellent

Convenient location, Large rooms
96% Recommended
  • Quite Clean4.5
  • Great Amenities4.4
  • Great Location4.4
  • Great Service4.5

4.5/5Excellent

Convenient location, Large rooms
96% Recommended
  • 29.8km
  • 4.7km
  • 430m
10 places of interest within 1000m
View Map
Wi-Fi in designated areas
Airport pickup service
Restaurant
Non-smoking floor
Currency exchange
Show All Amenities
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Guestroom (Double bed)
2 adults
1 king bed
39m²3-5F
Photos and Amenities
room overview picture
Deluxe Double Room
2 adults
1 king bed
34-50m²3-5F
Photos and Amenities
room overview picture
Deluxe Room (2 beds)
2 adults
2 single beds
34-50m²3-5F
Photos and Amenities
room overview picture
Premier Queen Room
2 adults
1 king bed
38-55m²6-7F
Photos and Amenities
room overview picture
Premier Twin Room
2 adults
2 single beds
40-55m²6-7F
Photos and Amenities
room overview picture
Mountain-View Twin Room
2 adults
2 single beds
49m²5-7F
Photos and Amenities
room overview picture
Mountain-view Double Room
2 adults
1 king bed
34-50m²6F
Photos and Amenities
room overview picture
Executive Double Room
2 adults
1 king bed
38-53m²8-9F
Photos and Amenities
room overview picture
Lake-view Double Room
2 adults
1 king bed
37-45m²7F
Photos and Amenities
room overview picture
Themed Room (2 beds)
2 adults
2 single beds
48m²5F
Photos and Amenities
room overview picture
Executive Lake-view Double Room
2 adults
1 king bed
32-40m²8-9F
Photos and Amenities
room overview picture
Themed Room (Double bed)
2 adults
1 king bed
69m²8F
Photos and Amenities
room overview picture
Executive Featured Room (Double bed)
2 adults
1 king bed
65-69m²8-9F
Photos and Amenities
room overview picture
Business Suite
2 adults
1 king bed
57m²5-7F
Photos and Amenities
room overview picture
Executive Business Suite
2 adults
1 king bed
58m²8-9F
Photos and Amenities
room overview picture
Presidential Suite
4 adults
2 king beds
300m²8F
Photos and Amenities

Reviews(6390 verified guest reviews)

  • profile picture

    Anonymous User

    China

    • Deluxe Double Room
    • Stayed in November 2021
    • Couples
    • 1 Review
    5/ 5
    Perfect

    This is the first time I came to Hangzhou, and I chose this hotel with a mentality of giving it a try. It feels very good. The selected mountain-view room, the room is very large, and you can see the West Lake mountain view from the outside balcony. It is suitable for a small table to drink coffee on the balcony. Pay attention to the little girl at the front desk! Efficient work and considerate service!

    Translation provided by Google
    Posted November 21, 2021
    Helpful
    profile picture

    Guest User

    China

    • Deluxe Double Room
    • Stayed in November 2021
    • Business travelers
    • 3 Reviews
    5/ 5
    Perfect

    It is super close to the West Lake, and the model of the hotel is also very personal cruise ship type. This is the first time I saw this, hahahaha. Evaluate the hotel here. The facilities and equipment are a bit old, but the soft power is still really good. The lobby manager Albert, who went there late in the morning, helped me check in. I saw that I was tired and took the initiative to delay the room until two o’clock in the afternoon. He was very careful to help me with a free upgrade and also arranged it for me. In the room that disturbed me, I might have seen me staying so late, hoping to sleep better. I was very attentive. I hope he will serve you again next time. Hey-hey!

    Translation provided by Google
    Posted November 29, 2021
    Helpful
    profile picture

    老大阿海

    China

    • Deluxe Double Room
    • Stayed in November 2021
    • Business travelers
    • 9 Reviews
    5/ 5
    Perfect

    🚗 Transportation: very convenient and the subway is nearby 🧹Hygienic: clean, aunty cleans very carefully, there are always aunts cleaning in the lobby 🍃Environment: Next to the West Lake, the scenery is very good 🔔Service: Xiao Niu at the front desk, Xiao Chen, Xiao Zhang, good service attitude, very careful invoicing and responsible

    Translation provided by Google
    Posted November 27, 2021
    Helpful
    profile picture

    China

    • Guestroom (Double bed)
    • Stayed in November 2021
    • Solo travelers
    • 9 Reviews
    5/ 5
    Perfect

    The hotel is very close to the West Lake. It takes only five minutes to walk to the side of the West Lake. The service of the hotel is very satisfactory, especially the receptionist called Andy, who specially upgraded the room for me. There is Wulin Night Market nearby, so it's super convenient for eating and shopping! Come stay again next time [smile]

    Translation provided by Google
    Posted November 30, 2021
    Helpful
    profile picture

    China

    • Premier Queen Room
    • Stayed in November 2021
    • Business travelers
    • 8 Reviews
    5/ 5
    Perfect

    The location of the hotel is very good, very close to the West Lake, and the service is very good. Concubine Liang at the front desk patiently introduced me to the attractions and gave me a map to help me draw the route. Five-star service.

    Translation provided by Google
    Posted November 24, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Check-in Method
  • Please collect your keys/room card from the front desk.
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
防疫期间,中高风险地区客人需要提供3日内核酸检测报告,低风险地区客人提供健康绿码,请在下单前与酒店确认接待政策,以免影响您的入住
Hotel Notes
[Nov 16, 2021 - Dec 31, 2021] 因运营调整行政酒廊暂时关闭,行政礼遇安排至大堂吧使用。 酒店泳池和健身中心维护保养,暂停使用,如有特殊需要,欢迎提前致电0571 87616888,感谢您的理解和支持。
The hotel will not actively provide disposable items such as toothbrushes, toothpaste, combs, soap, bath lotion, slippers, etc. For assistance, please contact the hotel switchboard for consultation.

Hotel Description

  • Opened: 2009
  • Renovated: 2016
  • Number of Rooms: 293
The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. yin hu xuan chinese restaurant is located on top of the roof on the 10th floor, you can enjoy a great view of West Lake and Hangzhou city in one of our elegantly designed VIP private rooms.Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature!Executive Lounge is exclusive with nice view to the West Lake and hill, a perfect place for your business and leisure time.The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.

Services & Amenities

  • Restaurant
  • Gym
  • Conference hall
  • Multi-function room
Transportation Services
  • Airport pickup service
  • Pickup service (bus/train station)
Health & Wellness
  • Gym
Front Desk Services
  • Bellhops
  • Luggage storage
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Currency exchange
  • Front desk (24 hours)
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
Cleaning Services
  • Laundry service
Food & Drink
  • Restaurant
  • Room service
Other
  • Wedding service
Public Area
  • Wi-Fi in designated areasFree
  • Lobby seating area
Business Services
  • Conference hall
  • Business center
  • Multimedia system
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
Kid's Facilities
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers
  • Baby strollers

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