Kempinski Hotel Hangzhou

Opened in 2019
No. 66 Lishui Road, Hangzhou, Zhejiang, ChinaShow on map
Opened: 2019 Inspired by the journeys of the Grand Canal and richness of tea, Kempinski Hotel Hangzhou presents an exclusive lifestyle destination defined by signature restaurants, exceptional spaces, designs and gastronomic craftsmanship.Show More

Select room
hotel overview picture
kempinski-hotel-hangzhou
kempinski-hotel-hangzhou
kempinski-hotel-hangzhou
kempinski-hotel-hangzhou
kempinski-hotel-hangzhou
kempinski-hotel-hangzhou
  • Very Clean4.7
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
97% Recommended
  • 38km
  • 9.9km
  • 1.9km
7 places of interest within 1000m
View Map
Wi-Fi in designated areas
Airport pickup service
Restaurant
Café
Bar
Show All Amenities
resx
room overview picture
Deluxe Double Room
View
2 adults
1 king bed
42-48m²4-11F
Photos and Amenities
room overview picture
Deluxe Room (2 beds)
View
2 adults
2 double beds
42-48m²4-11F
Photos and Amenities
room overview picture
Canal-view Double Room
View
2 adults
1 king bed
42-48m²10-11F
Photos and Amenities
room overview picture
Canal-view Twin Room
View
2 adults
2 double beds
42-48m²10-11F
Photos and Amenities
room overview picture
Executive Room (2 beds)
View
2 adults
2 double beds
42-48m²12-13F
Photos and Amenities
room overview picture
Executive Double Room
View
2 adults
1 king bed
42-48m²12-13F
Photos and Amenities
room overview picture
Junior Suite
View
2 adults
1 king bed
53m²7-13F
Photos and Amenities
room overview picture
Deluxe Suite
River view
2 adults
1 king bed
61-67m²7-13F
Photos and Amenities
room overview picture
Superior Suite
River view
2 adults
1 king bed
80-89m²4-13F
Photos and Amenities
room overview picture
Executive Suite
River view
2 adults
1 king bed
98m²7-11F
Photos and Amenities

Reviews(2106 verified guest reviews)

  • profile picture

    丹丹小饼干

    China

    • Canal-view Double Room
    • Stayed in October 2021
    • Solo travelers
    • 3 Reviews
    5/ 5
    Perfect

    The entire environment of the hotel is impeccable. What I want to praise is that the staff in each department of the hotel will greet the guests and signal hello, especially the little brother Yan Wudong in the concierge. The service is warm and polite. I went to the takeaway cabinet 🌹 deserves recognition Kempinski is worthy of recognition. Open front desk. Very distinctive room card. Toothbrushes are wooden brushes (this is very good). The rooms are elegant and concise, recognizable and artistic. Western-style rooms also combine Chinese flavor~ Breakfast will also be very considerate to deliver desserts and porridge tastings, that is, there are fewer choices for room delivery. The level of the food delivery department can be improved a bit. The taste feels a bit sorry for the five-star standard haha Of course the location and scenery are full marks~

    Translation provided by Google
    Posted November 2, 2021
    Helpful (1)
    profile picture

    YONGSHAN

    China

    • Canal-view Double Room
    • Stayed in October 2021
    • Business travelers
    • 6 Reviews
    5/ 5
    Perfect

    The front desk with a sense of design broke the traditional pattern. The room was large and the shower room was decorated in golden color. The outdoor lawn on the 4th floor could be seen from above. When I checked in, I just saw someone holding a wedding. The washbasin in the room is the design of Zhongdaotai, and the automatic door in the bathroom fully demonstrates its experience and comfort. The bathrobes want to go smoothly (of course not smooth), and the quality is very good. The bedside lamp is also a golden design. To the right of the hotel’s gate is Leti Port Mall, which is convenient for shopping and eating. There are also many atmospheric bars at night~ On the left is the Beijing-Hangzhou Grand Canal, walk to the historic district of Dadou Road, about 40 minutes after the walk, there happened to be a temple fair on the day of the visit, face-changing art, snacks~ The greening and decoration along the river are full of historical heritage.

    Translation provided by Google
    Posted October 25, 2021
    Helpful (1)
    profile picture

    Guest User

    China

    • Deluxe Double Room
    • Stayed in October 2021
    • Solo travelers
    • 14 Reviews
    5/ 5
    Perfect

    Probably the most satisfactory hotel stayed this year. The design is entirely in my aesthetics. The room is comfortable and the night view is great, it should be a good location. All around are shopping malls. It took a while to park. The underground parking garage is too big together with the mall. Comfort, practicality and aesthetics are good. The design is really remarkable. Especially the public areas. The use of green, black, and gold is really high-end, elegant, and comfortable. The combination of tiles, lines, and green plants gives the impression of Nanyang. Even the wood is brushed golden to make a curve, soft and atmospheric. The combination of logs and white is grounded, and the transparent background plate of thick glass gives the eye-catching feeling of diamonds. The golden arches are actually so gentle, like the feeling when looking at the Eiffel Tower. They are obviously metal, but so gentle and romantic. …. Anyway, it's good. The service is also good.

    Translation provided by Google
    Posted October 28, 2021
    Helpful
    profile picture

    Guest User

    China

    • Deluxe Room (2 beds)
    • Stayed in October 2021
    • Families
    • 1 Review
    4.5/ 5
    Excellent

    🍃Environment: Near the canal, next to Ledi Port, it is very convenient for eating and shopping, and the breakfast is not bad~ 🔔Service: Generally speaking, the room layout is very elegant and not vulgar~especially the toilet and bathroom are very comfortable~but if the service is measured by the standard of a five-star hotel, then I can only take 3~4 points~the first day of check-in and On the first day, I continued to live and make a house. I did a good job. The cosmetics I messed up were arranged very neatly for me, but on the third day, I came back at night and found that the teacups and teapots were not in place, and there was a day in the teacups. The remaining tea, the water in the teapot did not pour, a hotel at this price, it shouldn’t be~

    Translation provided by Google
    Posted October 10, 2021
    Helpful
    profile picture

    henriettawang

    • Deluxe Room (2 beds)
    • Stayed in October 2021
    • Families
    • 21 Reviews
    4.5/ 5
    Excellent

    Two days after my trip to Hangzhou, I changed to the Ocean Kempinski Hotel by the Beijing-Hangzhou Grand Canal. Next to the hotel is Ledi Port. It is about ten minutes' walk away from the historical and cultural district of Dadou Road and Xiaohezhi Street. The hotel's hardware is very good, the basic room type is more than 40 square meters, and all the facilities are very new. In addition to the regular swimming pool, there is also a large heated pool, where my daughter is very happy to play. Needless to say, the quality of Kaibin’s catering is naturally a combination of buffet and a la carte, and you can taste Hangzhou’s Pianerchuan. The standard of Western-style pastries is very high, and the pastry chefs also hand out their freshly baked apple tarts around the table. Compared with the hardware, the software needs to be improved. Except for the manager of the catering department and the employees of the executive lounge, I feel that the attitude of other employees is as cold as the industrial style of the hotel. Overall it is a very cost-effective hotel.

    Translation provided by Google
    Posted October 11, 2021
    Helpful (1)
    • 1
      2
      3
      4
      5
      ...
      211

Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
疫情期间,请在下单前与酒店确认接待政策,以免影响您的入住。

Hotel Description

  • Opened: 2019
  • Number of Rooms: 344
Inspired by the journeys of the Grand Canal and richness of tea, Kempinski Hotel Hangzhou presents an exclusive lifestyle destination defined by signature restaurants, exceptional spaces, designs and gastronomic craftsmanship. The hotel is centrally located in a large shopping, residential and office complex along the Grand Canal and next to numerous historical blocks, museums and the Gongchen Bridge. The hotel includes 344 rooms and suites, six restaurants and bars and over 2,000 sq m of meeting and banquet space, along with three outdoor venues. In addition, the well-equipped health club and the luxurious Kempinski The Spa delivers a kind of experience that create Kempinski guests for life.

Services & Amenities

  • Restaurant
  • Bar
  • Gym
  • Indoor swimming pool
  • Conference hall
  • Multi-function room
  • Wedding service
  • Lobby bar
Transportation Services
  • Drop-off Service (Airport)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Airport pickup service(Additional fee)
    Fees, Service Hours, and Booking Info
  • Pickup service (bus/train station)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Drop-off Service (Bus/Train Station)(Additional fee)
    Fees, Service Hours, and Booking Info
Activities
  • Indoor swimming poolFree
Health & Wellness
  • Gym
  • Sauna
  • Massage
  • Facials
  • Body treatments
  • Exfoliation
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Valet parking
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
  • Private check-in/check-out
Cleaning Services
  • Laundry room
  • Cleaning equipment
  • Ironing service
  • Room cleaned: per stay
  • Towels replaced: per stay
  • Toothbrush set replaced: per stay
  • Bedsheets changed: per stay
  • Laundry service
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Children's meals
  • Bar
Other
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
  • First aid kit
Public Area
  • Wi-Fi in designated areasFree
Business Services
  • Conference hall
  • Business center
  • Multimedia system
  • Fax/copying service
  • Multi-function room
General
  • Elevator
  • Lobby bar
  • Audio system & speakers
  • Accessible rooms
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Security system
  • Fire extinguisher
  • Ventilation system
  • Smoke alarm
Kid's Facilities
  • Toys for Children
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

Haven't found the right hotel yet?