No. 7 Lishui Road | Near Daguan Road, Gongshu District, Hangzhou, Zhejiang, 310015, ChinaView Hotel Details
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Cheery Canal Hotel Hangzhou Guest Reviews
4.7/5
Outstanding
904 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(904)
Positive reviews(883)
Reviews with photos/video(170)
Classy environment(166)
Friendly front desk staff(85)
Delicious breakfast(55)
Well designed(18)
Poor air conditioning(18)
Delicious buffet(13)
Close to metro(11)
Loved the night views(10)
Negative reviews(21)
TheItaliantraveller
Deluxe Queen Room
Checked in Jul 2024
Couples
30 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Good location, just beside the canal and the night market, where you can have a pleasant walk. The architecture is very charming, being this a former silk factory, renovated to be an hotel. The staff is friendly and english speaking. Breakfast is ok, but they could offer something more. Overall recommended
6/7
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Teo792
Suite
Checked in Jan 2024
Couples
25 Reviews
4.7/5
Amazing
Posted on Jan 29, 2024
Very nice hotel with a feeling of tea house. The room was big with nice features: big bathtub, automatic toilet. The beakfast was good and the staff friendly enough. We could enjoy a late check out. Very closed to the temple and metro station (5min walk)
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Response from Property: Dear guests,thank you for your support and recognition, and look forward to your next stay!
Daniel James
Premier King Bed Room
Checked in Oct 2023
Couples
10 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
Overall, this an excellent hotel. The rooms with the en suite bath are a good size, and the location on the canal (if that is where you want to be) is perfect. Metro near for easy access to West Lake. Politely decline request for high deposit, and you are looking at a great option
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Francis
Deluxe Queen Room
Checked in Jun 2023
Solo travelers
12 Reviews
4.5/5
Great
Posted on Jul 5, 2023
The hotel were really helpful, extending my check out time without extra charge. The facilities are really good, but if you want to use the pool and gym, be aware they don’t open until 2pm. Breakfast is a good spread and mix of local and western choices. I love the location right on the canal, but it might be less convenient if looking to visit West Lake specifically.
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Sultankulov
Deluxe Queen Room
Checked in Jun 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
Perfect as always!
M_I_K_E_13
Deluxe Queen Room
Checked in Sep 2022
Solo travelers
8 Reviews
4.5/5
Great
Posted on Sep 26, 2022
The hotel is directly located at the beautiful canal scenery with a lot of nice cafes and restaurants. The staff was super friendly and supportive. Guided me personally to near PCR Test Station.
There had been some construction work during my stay what wasn’t that nice but also not too bad. The gym is completely outdated and too small, there was also no staff at that time I visited it.
Breakfast was ok but not outstanding, had much better breakfast at that hotel level but not for that price (but I got a bigger discount, maybe because of construction?)
The room was quite ok, nothing to high not lowlight. I like the European curtain style.
I would definitely come again due to the excellent price value balance
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your comments. We will report the comments to the hotel management, hope we can do better next time. Look forward to seeing you again in the Cheery Hotel!
Guest User
Deluxe Queen Room
Checked in Oct 2021
Business travelers
5 Reviews
3.5/5
Posted on Oct 21, 2021
Complicated layout. Very.
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou.Our hotel is reconstructed from the silk factory warehouse. The layout retains the layout and style of the original building, which can not bring you a satisfactory check-in experience. We apologize. For your comments, we will strive to improve the service and put more signs in the hotel. We sincerely look forward to your coming again
Taiping1988
Deluxe Queen Room
Checked in Sep 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
I really like the Yunhe Qili restaurant, partly because I had stayed there before the epidemic and had a very good impression, and also because their food has always been of guaranteed quality. This time I came again and the room and service were still at a very high standard. It is really satisfying that they can still maintain such a standard in the current economic downturn!
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Baobaolan134
Deluxe 2-bed Room
Checked in Sep 2024
Family
19 Reviews
4.7/5
Amazing
Posted on Sep 17, 2024
The room is decorated in a simple Chinese style. The shower room is more friendly to the elderly. There is a place to sit and rinse slowly. Some of the shower gel and shampoo are Pechoin's hotel-specific products, the Sanshenghua series. It is a good experience for domestic product lovers. The fragrance is light and the lotion absorbs quickly. Although the hotel decoration is a bit old, the service is very good. After telling the front desk that there is a bamboo floor in the frequently walked area, the noise is serious. At the same time, the engineering department immediately sent people to strengthen the inspection. There are corridors between the four buildings. You don’t have to worry about getting wet in the rain when you go out during the typhoon season. The most convenient thing is of course to swipe the card at the side door to go out and you will reach the Dadou Road Pedestrian Street.
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6/9
Response from Property: Dear guests, thank you for your recognition and support of Xiaoqi. We are honored to create a wonderful stay experience for you. Your praise is a powerful driving force for our continuous progress! We look forward to your visit again.
Guest User
Deluxe 2-bed Room
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
The environment is very good. It is located in the Dadou Road historical district. You can go for a morning run along the canal in the morning, find a coffee shop to relax and pet cats in the afternoon, and go to the night market in the evening. It is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Hangzhou Yunhe Qili Hotel. The hotel is close to Dadou Road Historical and Cultural Street, and is close to Xiangji Temple. There are shopping malls and subways around. Thank you very much for your recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2024
The location is very good, by the canal. Very convenient, good environment. Traveling with my family, it was very comfortable. I will choose to stay here next time. I like this place very much.
Original TextTranslated by Google
Response from Property: The long canal carries so many past events; the weeping willows have attracted so many tourists; at Qili Hotel, you can feel the unique industrial style, enjoy the flowers, listen to the rain, watch the boats facing the moon, pursue the ultimate in the market, and find the old style of Hangzhou in the mundane atmosphere. Welcome to your visit, Xiaoqi is here to show his courtesy!
住在地球的火星人
Deluxe 2-bed Room
Checked in Sep 2024
Travel with friends
3 Reviews
4.5/5
Great
Posted on Sep 15, 2024
The front desk lady and brother are very enthusiastic and friendly! The room and hotel atmosphere are great! The location is also great! Xiangji Temple is next door, which is why I chose this hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise for Hangzhou Yunhe Qili Hotel. We are very honored to bring you a wonderful stay experience. With your encouragement, we will do better! We sincerely look forward to the next wonderful meeting on the bank of the canal.
Francis226
Deluxe Queen Room
Checked in Sep 2024
Couples
1 Reviews
2.0/5
Posted on Sep 6, 2024
At midnight, the room was like a furnace, getting hotter and hotter. I contacted the front desk and they said they would arrange for a repair. When I asked how long it would take, they said they didn't know! I couldn't sleep well the whole night!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hangzhou Canal Qili Hotel. We apologize for not being able to bring you a wonderful stay experience! In response to the deficiencies in service, we will definitely strengthen training and comprehensively improve all aspects. If it is convenient for you, could you please contact the hotel lobby assistant manager? Please give us a chance to apologize. We sincerely apologize to you again and look forward to hearing from you!
kyo19960812
Deluxe 2-bed Room
Checked in Aug 2024
Family
24 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
The room was very nice, the front desk service was also very good, and they gave me souvenirs before I left.
Hygiene: Clean!
Environment: It can be seen that this is a hotel with ingenious design!