Reviews of Cheery Canal Hotel Hangzhou

Response from Property: Dear Guest, thank you for staying at Hangzhou Canal Huanglong Brilliant Hotel. We take your concerns very seriously and have reported them to the relevant departments for a thorough room inspection. Your review and feedback will greatly motivate us to improve, and we will continue to strive to provide every guest with even better service. Thank you again for choosing us, and we wish you a pleasant stay!

Response from Property: Dear Guest, Thank you for choosing to stay at Hangzhou Canal Huanglong Brilliant Hotel. We are delighted to see you share your experience and provide positive feedback. Your review is an affirmation of our service and motivates us to continuously improve our service quality. Please feel free to contact us if you have any special needs during your future stays, and we will be happy to accommodate you. Thank you again for your support and patronage, and we look forward to serving you again in the near future.

Response from Property: Dear Guest, Thank you for choosing to stay at the Hangzhou Canal Huanglong Brilliant Hotel and for taking the time to share your experience. We are delighted to learn that you were satisfied with the hotel's location, historical atmosphere, cleanliness, and safety. The hotel, converted from an old factory, retains its original industrial style while incorporating modern design elements, aiming to provide guests with a unique accommodation experience. Your appreciation for our minibar drinks and staff service is a great encouragement to our work. The hotel is adjacent to Xiangji Temple and the Dadou Road historical and cultural district, and nearby attractions such as Gongchen Bridge and Xiaohezhijie Street are indeed particularly lively during the Spring Festival. We are pleased to be your comfortable stop for exploring Hangzhou's cultural heritage. Thank you again for your detailed review. We look forward to providing you with warm and attentive service again on your next visit to Hangzhou. We wish you a pleasant stay!

Response from Property: Dear Guest, Thank you for choosing to stay at the Hangzhou Canal Huanglong Brilliant Hotel and for sharing such a detailed review. First of all, we sincerely appreciate your recognition of our hotel's design concept, cultural atmosphere, and surrounding environment. Your appreciation of the silk art, canal elements, and historical district features is truly gratifying. We also thank you for your valuable suggestions. We wish you a pleasant journey.

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your valuable feedback. We are honored to have you choose our hotel. Your review is an affirmation of our service and a driving force for us to continuously improve our service quality. We are always committed to providing every guest with a comfortable and warm stay experience, and we are delighted that you expressed your desire to stay again. We look forward to providing you with even better facilities and more attentive service on your next visit. Please feel free to contact us if you have any special needs. We wish you a pleasant stay and a safe journey!

Response from Property: Dear Guest, Thank you for choosing to stay at the Hangzhou Canal Brilliant Hotel and for taking the time to share your detailed experience. We are delighted to hear that you were satisfied with the hotel's location and architectural design. Located at No. 7 Lishui Road, Gongshu District, adjacent to the historical and cultural landmark Xiangji Temple, the hotel truly offers guests convenient access to transportation and a rich cultural experience. The complex, comprised of 11 former state-owned silk warehouses, preserves the historical character of canal shipping and warehousing while incorporating modern design concepts – precisely our commitment to creating unique stay experiences for our guests. Your appreciation of our design philosophy is deeply appreciated and will inspire us to continue innovating and improving our service quality while preserving historical heritage. We look forward to providing you with excellent service again in the near future. We wish you a pleasant stay!

Response from Property: 感謝您分享您的入住體驗！非常抱歉給您帶來了不便，尤其是酒店距離主要景點較遠的問題，確實讓您在夏季的步行中感到疲憊。這主要是因為我們在選址時更側重於周邊環境和便利設施，卻忽略了景點之間的距離對客人的影響。同時，我們也會在酒店內提供更詳細的景點距離和交通指南，幫助客人更好地規劃行程。希望這些改進能讓您下次入住時感受到我們的用心，也期待您再次光臨，我們會盡力讓您的旅程更加舒適愉快！

Response from Property: 尊敬的賓客，感謝您對小璀的認可與支持~能夠為您營造美好的入住體驗，我們深感榮幸~您的美評是我們不斷進步的強大動力！熱切期盼您的再次光臨~~

Response from Property: Dear guest, thank you for choosing our hotel and for your feedback. We are committed to providing you with an unparalleled stay experience, striving to bring you comfort satisfaction in every detail. We look forward to your next encounter with us, hoping to provide you with a warm and comfortable service once again. Wishing you a pleasant life！

Response from Property: 尊敬的賓客：感謝您撥宂分享入住體驗~~酒店坐落於大兜路歷史文化街區，毗鄰京杭大運河，周邊匯聚了各大商業綜合體及寫字樓（樂堤港、綠地中央廣場、水晶城、英藍中心、大悦城等），近勝利河美食街，與香積寺近在咫尺，步行5分鐘即可抵達地鐵3號線，為賓客的旅居生活提供更多便利與活力。與此同時，酒店內部始終致力於營造舒適靜謐的休憩空間，希望為每一位賓客實現便利設施與休閑體驗的絕佳平衡。誠摯期待您的再次光臨，我們將以更細緻的服務，為您的下一次旅途增添美好回憶！

Response from Property: Dear Guest, First of all, thank you for your feedback and support of our hotel. We sincerely apologize for the unsatisfactory pool experience you mentioned. In response, we have immediately taken the following corrective measures: 1) A comprehensive inspection of the pool equipment has been conducted to ensure its proper functioning; 2) Training for relevant staff has been strengthened to improve service standards. The pool is now open for normal use. We value your stay and sincerely invite you to experience our pool again on your next stay. We believe you will have a completely new experience. If you have any further needs or suggestions, please feel free to contact us. We are happy to assist you. Thank you again for your valuable feedback, and we look forward to your next visit!

Response from Property: Dear guest,Thank you for taking the time to leave such a wonderful review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back soon.

Response from Property: 尊敬的賓客：您好！感謝您選擇入住杭州運河黃龍璀麗酒店，並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對我們的員工服務感到滿意。為每一位賓客提供熱情、周到、專業的服務，始終是我們不懈追求的目標。您的肯定是對我們團隊最大的鼓勵，我們將繼續保持高標準，力求為所有賓客創造更加温馨舒適的入住體驗。再次感謝您的支持與認可，期待您的再次光臨，我們將以更加優質的服務恭候您的到來。祝您生活愉快！

Response from Property: 尊敬的賓客，首先感謝您對杭州運河黃龍璀麗酒店的讚賞~謝謝您對我們服務的認可，關於您反饋的問題，我們已轉告相關部門進行設施設備的檢查與調整。期待您再次選擇我們酒店！