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Four Seasons Hotel Hangzhou at West Lake

No.5 Lingyin Road, Hangzhou, 310013, Zhejiang, China3.6 km from downtownShow on map
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Hotel Reviews

4.8/5Outstanding

Garden view, Great food

861 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport pickup service

Restaurant

Non-smoking floor

Currency exchange

Hotel Location

  • Xiaoshan International Airport34.9 km
  • Hangzhou Railway Station7.32 km
  • Hangzhou East Railway Station11.92 km
  • West Lake, Lingyin Temple Scenic Area1.96 km
  • Downtown4.4 km

    Hotel Description

    • Opened: 2010
    • Number of Rooms: 81
    The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury. Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.

    Services & Amenities

        Restaurant
        Gym
        Spa
        Indoor swimming pool
        Meeting rooms
        Kids’ Playground
        Multi-function room
        Lobby bar
        Wedding service
    Internet
    • Wi-Fi in designated areasFree
    Transportation Services
    • Airport pickup service
    • Pickup Service(Bus/Train Station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Car rental
    • Bicycle rental
    Front Desk Services
    • Bellmen
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Room service
    • Children's meals
    General
    • Elevator
    • Lobby bar
    • Audio System & Speakers
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Smoke alarm
    Business Services
    • Meeting rooms
    • Multimedia system
    • Exhibition hall
    • Fax/copying serviceFree
    • Multi-function room
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • Security staff
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Ironing service
    • Room Cleaned: Daily
    • Towels replaced: Daily
    • Toothbrush Set replaced: Daily
    • Bedsheet changed: Daily
    • Room Cleaned: Per stay
    • Towels replaced: Per stay
    • Toothbrush Set replaced: Per stay
    • Bedsheet changed: Per stay
    • Laundry service
    Activities
    • Indoor swimming poolFree
    • Hiking
    • Children's pool
    • Heated pool
    • Barbecue
    Public Area
    • Lobby seating area
    • Game room
    • Gift shop
    • Garden
    • Picnic area
    Health & Wellness
    • Gym
    • Yoga classes
    • Foot massage
    • Sauna
    • Spa
    • Massage
    • Beauty salon
    • Facials
    • Hair cutting
    • Body treatments
    • Exfoliation
    Kid's Facilities
    • Childcare Service
    • Kids’ Playground
    • Toys for Children
    • Kids’ Toothbrush
    • Kids’ bathrobes
    • Kids’ slippers
    Additional Facilities
    • Fire alarm
    • Security system
    • Fire extinguisher
    • First aid kit
    • Iron/clothes steamer
    • Laundry rack
    • Ventilation system
    • Humidifier

    Need to Know

    Important
    Internet/Wi-Fi access is only available for at most 3 devices in each room. Additional charges will apply from the fourth device.
    酒店室外泳池仅每年夏季开放。
    防疫期间,请在下单前与酒店确认接待政策,以免影响您的入住[May 12, 2020 - Jul 31, 2020]
    Traffic restriction is applied on weekends and legal holidays. If guests drive cars, please call the hotel in advance for details.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Notes
  • Children aged under 18 years old must be accompanied by a legal guardian. Breakfast fee: free for children aged under 6 years old; half price for children aged between 6 and 12 years old; full price for children aged over 12 years old.

    Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      Breakfast
      • Breakfast TypeWestern, Chinese, Continental
      • MenuBuffet
      • FeeCNY274.00 (Approximately US$38.78) /person
      • Business Hours06:30-10:30 [Mon - Sun]
      Parking
      • Parking is available on site.

      Pets

      No pets allowed.

      Paying at the Hotel

      The following payment methods are accepted by the hotel

      Four Seasons Hotel Hangzhou at West Lake Frequently Asked Questions
      How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?
      Prices at Four Seasons Hotel Hangzhou at West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to Four Seasons Hotel Hangzhou at West Lake?
      The closest airport is Xiaoshan International Airport. It is 34.9 km from the hotel and approximately a 62minutes journey by taxi.
      What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
      The check-in time is from 15:00 and the check-out time is before 12:00.
      Does Four Seasons Hotel Hangzhou at West Lake provide airport transfer services?
      Yes, Four Seasons Hotel Hangzhou at West Lake provides airport transfer services.
      What amenities and services does Four Seasons Hotel Hangzhou at West Lake have?
      Four Seasons Hotel Hangzhou at West Lake has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
      Does Four Seasons Hotel Hangzhou at West Lake have a swimming pool?
      Yes, Four Seasons Hotel Hangzhou at West Lake the hotel has a pool. Pool type: Indoor swimming pool.
      Does Four Seasons Hotel Hangzhou at West Lake have fitness amenities?
      Yes, Four Seasons Hotel Hangzhou at West Lake has fitness amenities.
      Does Four Seasons Hotel Hangzhou at West Lake provide free Wi-Fi?
      Yes, the hotel provides free Wi-Fi.
      Does Four Seasons Hotel Hangzhou at West Lake have non-smoking rooms?
      Yes, Four Seasons Hotel Hangzhou at West Lake has non-smoking rooms. Please view the hotel listing for details.
      Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
      Yes, Four Seasons Hotel Hangzhou at West Lake provides breakfast.
      Does Four Seasons Hotel Hangzhou at West Lake have a restaurant?
      Yes, guests can eat at: Restaurant.
      Is parking available at Four Seasons Hotel Hangzhou at West Lake?
      Yes, parking is available at Four Seasons Hotel Hangzhou at West Lake.
      Does Four Seasons Hotel Hangzhou at West Lake have children's amenities?
      Four Seasons Hotel Hangzhou at West Lake has the following children's amenities: Childcare Service, Kids’ Playground, Toys for Children.
      Where is Four Seasons Hotel Hangzhou at West Lake?
      The hotel address is No.5 Lingyin Road. The hotel is 3.66 km from the city center.
      Is Four Seasons Hotel Hangzhou at West Lake close to transport stations?
      The closest station is Hangzhou Railway Station. It is 7.32 km from the hotel. View On Map
      Is Four Seasons Hotel Hangzhou at West Lake nearby popular attractions?
      Four Seasons Hotel Hangzhou at West Lake is near the following attractions: Former residence of Lin Fengmian(Approximately 224 m), Renshou Mountain Park(Approximately 301 m), Gaijiaotian Former Residence(Approximately 525 m).
      Does Four Seasons Hotel Hangzhou at West Lake have hot springs?
      No, Four Seasons Hotel Hangzhou at West Lake doesn't have hot springs.
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