No.363 Zhongshan South Road, Shangcheng District, Hangzhou, Zhejiang, 310002, ChinaView Hotel Details
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HEFANG HOTEL Guest Reviews
4.3/5
972 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(972)
Positive reviews(917)
Reviews with photos/video(217)
Classy environment(140)
Convenient location(127)
Friendly front desk staff(84)
Delicious breakfast(37)
Close to scenic area(31)
Convenient public transportation(29)
Would stay again(26)
Strange smell in room(19)
Negative reviews(55)
Guest User
Tatami Star Room
Checked in Sep 2024
Solo travelers
67 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
Quite good. Close to walking street, bars and restaurants. Gives good historical vibes. A little bit on the old side, but the price is very reasonable
Response from Property: Thank you for meeting you unexpectedly. We have met at "Wuyang Inn". Thank you for your choice and trust. I am very happy to see your good comments. Our ultimate goal is to make you feel surprised and satisfied. Xiaowu will always keep its original intention and look forward to your return home again! The inn is located at the foot of Wushan Tianfeng, a natural oxygen bar, adjacent to Hefang Street, Southern Song Imperial Street, and Hu Xueyan's former residence. It is within walking distance~ It is very convenient.
Kv
Tatami Star Room
Checked in Apr 2024
Travel with friends
2 Reviews
3.5/5
Posted on Apr 25, 2024
Booked a rooftop windowed room to see the stars at night. But the window was too dirty to lookout from the inside, staff was not helpful, room is small and smelly but ok for short stay. Great historical hangzhou ambiance good location but old amenities
Response from Property: A bosom friend is always there, and the world is as close as a neighbor. It is rare to meet a bosom friend in a hundred years, and you are the bosom friend of Wuyang Inn. I am very fortunate to have met you. Your appreciation and recognition of our inn is the nourishment in our growth process. With the thriving growth of the inn, it will bring infinite warmth and surprises to every guest. Thank you for your support and love. The inn will work harder and look forward to meeting you again!
Anna
Discount Twin Room
Checked in Jan 2024
Travel with friends
8 Reviews
4.0/5
Very Good
Posted on Jan 28, 2024
Pretty cozy but cold room. Suitable for a short stay. Put a lower grade for Wi-Fi - it was impossible to switch it on on laptops and tablets, on top of that, we had to reconnect with some weird app every time we needed it. That's why we went for mobile Internet after all.
Response from Property: There are close friends in the sea, and there are neighbors in the world. It's rare to find a good friend in a century. You are the good friend of Wuyang Inn. I am very lucky to meet you, my little master. Your appreciation and recognition of our inn is the nourishment for our growth. As the inn grows, it will bring infinite warmth and surprise to every little owner. Thank you for your support and love. The inn will work harder and look forward to meeting you again!
Guest User
Tatami Star Room
Checked in May 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on May 16, 2024
The surrounding area is the best part of this hotel. So many tourist atractions and things to see. The relaxing area outside the room in the hotel was good and quite. Can't really hear anty cars or noises inside the hotel. The service was also good, but room was average, and the worst thing was the shower cabin. The water leakage from the pipes was terrible and the shower seem to be so old and stained. The water flow from the shower head was not good at all. And the shower gel seems to be almost non left. Had to pump it for a while to get at least a little bit out of it for washing. The takami room is definitely not suitable for people with 1.8 height or more. The ceiling was so low.
Guest User
Guestroom - Single Occupancy (Singlebed)
Checked in Apr 2024
Solo travelers
7 Reviews
3.7/5
Posted on Apr 27, 2024
There’s a smell in the elevator as well in my room as there’s no ventilation system to filter the air.
The room is average as there are some defects in the room.
Response from Property: There are close friends in the sea, and there are neighbors in the world. It's rare to find a good friend in a century. You are the good friend of Wuyang Inn. I am very lucky to meet you, my little master. Your appreciation and recognition of our inn is the nourishment for our growth. As the inn grows, it will bring infinite warmth and surprise to every little owner. Thank you for your support and love. The inn will work harder and look forward to meeting you again!
Italy Guest
Cozy Queen Room
Checked in Oct 2023
Couples
1 Reviews
3.0/5
Posted on Oct 25, 2023
We stayed at Hefang Hotel for 2 nights in the Cozy Room and besides the fact everything went smoothly, the hotel is, in fact, low quality.
- Room: Bad. The room is quite small, needs some maintenance and a deep cleaning. There is a window but it does not open properly. The mold smell is very strong and you can feel the humidity as soon as you enter. The walls, mirrors, floor and the room in general has not been cleaned properly for a long time. So it really looks like a cheap and dirty place, which makes it not comfortable at all (you can’t see that on the pictures from the hotel).
We even asked at the reception if they could change us to a different room, in an upper floor, but they said there wasn’t any available.
- Breakfast: Reasonable, but not great. There is dumplings, noodles, sweet potatoes, eggs, sausage, some cakes and one type of fruit. No drinking options at all (I mean, no coffee, tea, milk, juice, water, etc.! We asked) Also, the breakfast time is from 7h00 - 9h30 but they don’t replace the food so if you arrive around 9h probably you won’t find much (we asked for more fruit and they said that they didn’t have it). Tables and chairs were not clean.
Amenities: Good. Nice common area on the 1st floor where you can hangout and have your own meals.
Location: Great! Near the most famous street where you can find some tradicional shops and a lot of restaurants.
If you plan to stay in this hotel we suggest you to make sure your room is on the 2nd floor and without breakfast included.
6/8
Anna0000
Tatami Star Room
Checked in Aug 2023
Solo travelers
5 Reviews
3.2/5
Posted on Aug 28, 2023
I’ve stayed in many hotels and apartments in Asia, and I am used to small spaces, but this room was SMALL, especially as I am 172 cm, I could barely (if at all) stand up straight in the room.
The room was also very old, the wall around the air conditioner was warped and peeling (picture attached).
Additionally, when I woke up the first morning, I realized there were spiders everywhere (also pictures attached). I promptly canceled my booking and moved to a different hotel, and they (through Trip.com’s help) refunded me for the remaining days.
The hotel itself is cute, the breakfast was good, and it’s in a great location. Maybe if I had had a different room things would have been different.
Guest User
Discount Twin Room
Checked in Feb 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Apr 25, 2024
Had a lovely stay in Hefang Hotel. They were very helpful on the front desk and the check in process was smooth. The location was great, within walking distance of the West Lake. The room was fairly standard and I have no major complaints. They have a really great communal area where you can sit and play some games, plus their buffet breakfast was pretty good. Reeeally great coffee shop just a few doors to the right if you can find it.
Linh
Tatami Star Room
Checked in Jul 2023
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2023
The room is a little small but looks so cute at the first sight. It is suitable for a couple to live in this room. The hotel location is convenient for a walk at night. There are many good restaurants and stores nearby. 清河坊is adjacent to the street leading to the hotel. Worth a visit! Recommend!
6/9
Response from Property: There is a confidant in the sea, and the end of the world is like a neighbor. It is rare to meet a bosom friend in a hundred years. You are the bosom friend of Wuyang Inn. I am very glad to meet you, the young master. Your appreciation and recognition of our inn is the nourishment in our growth process. With the vigorous growth of the inn, it will bring infinite warmth and surprises to every little host. Thank you for your support and love, the inn will work harder, and look forward to meeting you again!
Andrea
Guestroom - Single Occupancy (Singlebed)
Checked in Jan 2024
Solo travelers
7 Reviews
4.5/5
Great
Posted on Jan 22, 2024
The room was quiet, clean and perfect for my one night stay, with all the necessary amenities. The ckeck-in was done quickly.
Anonymous User
Tatami Star Room
Checked in Jul 2023
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
room was nice, interior was nice, i like the traditional vibe of everything here. Sadly there’s no washing clothes service, but still a good place. recommend for anyone who likes the traditional chinese style
Response from Property: There is a confidant in the sea, and the end of the world is like a neighbor. It is rare to meet a bosom friend in a hundred years. You are the bosom friend of Wuyang Inn. I am very glad to meet you, the young master. Your appreciation and recognition of our inn is the nourishment in our growth process. With the vigorous growth of the inn, it will bring infinite warmth and surprises to every little host. Thank you for your support and love, the inn will work harder, and look forward to meeting you again!
love_and_faith
Guestroom - Single Occupancy (Singlebed)
Checked in Jan 2024
Solo travelers
3 Reviews
3.7/5
Posted on Jan 18, 2024
Location are good. A bit far from metro station but near to bus station. Nearby Noodle restaurant was nice and cheap. Is very convenient to travel by bus in Hangzhou. For the room,I only can say pay for the price, room old and cold, bad sound proof. for low budget short stay acceptable,but can't expected more.
Anonymous User
Guestroom - Single Occupancy (Singlebed)
Checked in Jul 2023
Solo travelers
3 Reviews
4.5/5
Great
Posted on Aug 11, 2023
Location: 10/10
It’s in downtown. Very popular and exciting to walk around at night. I could cycle all around the highway for two hours the first night of arrival and bought all I needed for my meals. The bus stop is literally 10 steps from the hotel. Perfect location
Service: 10/10
The man at the reception was so friendly and funny as well. I literally forgot my card and returned back at 2am. Fortunate, he was still there and helped me open the door.
Cleanliness: 7/10
Clean and the staff came at 12pm every day to collect any trash I had.
Amenities: 8/10
Guest User
Mountain-View Warm Family Room
Checked in Dec 2023
Family
2 Reviews
4.2/5
Very Good
Posted on Jan 8, 2024
Great location for a very cheap price, the place is clean and there are buses within 50m which is very convenient to get to places
Guest User
Tatami Star Room
Checked in Dec 2023
Business travelers
7 Reviews
4.0/5
Very Good
Posted on Dec 11, 2023
The location is excellent close to restaurants and convenience stores. Sleeping is fine although the hotel needs some repairs. Wifi is a problem for foreigners, you need a Chinese SIM card and for a laptop I can't use it so it was a bad experience. I changed rooms because the smell of tobacco was unbearable.
Response from Property: There are close friends in the sea, and there are neighbors in the world. It's rare to find a good friend in a century. You are the good friend of Wuyang Inn. I am very lucky to meet you, my little master. Your appreciation and recognition of our inn is the nourishment for our growth. As the inn grows, it will bring infinite warmth and surprise to every little owner. Thank you for your support and love. The inn will work harder and look forward to meeting you again!