Holiday Inn Hangzhou West Lake
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Holiday Inn Hangzhou West Lake

No. 348 Yan'an Road, Gongshu District, Hangzhou, Zhejiang, 310016, China
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We Price Match
hotel overview picture
Last booked 25 mins ago
Highlights
Great views
Varied breakfast
Ideal location
Amenities
Gym
Public parking
24-hour front desk
Luggage storageFree
Restaurant
Taxi booking service
Service robots
Conference room
All amenities
Property Description
Nestled along the shores of iconic West Lake on Yan’an Road, Gongshu District, Holiday InnHangzhou West Lake offers unrivaled access to key urban landmarks. Steps from Fengqi RoadStation (Lines 1/2), guests can stroll to premier destinations like Hangzhou Kerry Center,Hangzhou Lakeside Yintai in77, and the vibrant Wulin Night Market. With 191 cozy roomsdesigned in the latest InterContinental style, the hotel blends functional aesthetics with comfortableexperiences. Amenities include soft and firm pillows, walk-in showers, and other thoughtfulfacilities, catering to both business and leisure needs. For gatherings ranging from board meetings to training sessions, our 80-person multifunctionvenue adapts to your needs with customizable configurations and dedicated event specialists.Beyond meetings, energize at the 24-hour fitness center, refresh at the self-service laundry, and allday dining at our restaurant: indulge in globally inspired breakfast spreads, afternoon teas, craftedevening cocktails, and value-added family experiences through the Kids Eat Free program. Whether for vacation or business, let Holiday Inn Hangzhou West Lake be your preferred choicefor your next visit to Hangzhou.
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9.4/10
Outstanding
Simple concept hotel good location and clean environment . Breakfast is good and full of offerings
All 5,084 reviews
Surroundings
Metro: Fengqi Road
(<100m)
Metro: Longxiangqiao
(610m)
Airport: Hangzhou Xiaoshan International Airport
(28.8 km)
Train: Hangzhou Railway Station
(4.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

1 Futon Standard City View

1 Tatami
20m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

1 King Bed Premium With Sofa Bed City View

1 Queen bed and 1 Sofa bed
30m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Superior 2-bed Room

2 Single bed
24m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

2 Single Accessible

2 Single bed
24m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Superior Queen Room

1 Queen bed
22-24m² | Floor: 3,5-7,9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

1 King Premium City View

1 Queen bed
26m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

1 King Suite

1 Queen bed
37m² | Floor: 3,5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.4/10
Outstanding
5,084 reviews
23 guests in a row gave their stay a positive rating.
  • Cleanliness9.4
  • Amenities9.3
  • Location9.4
  • Service9.4
Average for similar properties in Hangzhou
Most Mentioned
Review summary
Powered by AI
Location: The hotel boasts an incredibly convenient location, right next to a subway station, making it easy to explore Hangzhou. It's close to West Lake, shopping malls, and dining options, facilitating both leisure and business travel in the city.(based on 2,096 reviews)
K‍a‍l‍i‍s‍a‍i‍y‍a‍-‍d‍i‍k‍e‍s‍i‍.‍z‍h‍u
December 13, 2025
週末放鬆的隨機選擇,愜意舒心。略帶一丟丟民國風格的設計,蠻清新養眼。關鍵床品舒適,大沙發匹配胡桃色圓桌喝茶高低合適,很是放鬆。到店太晚沒有喝膠囊咖啡。應該是相同價位,相同地段的不二選擇吧! 服務:很好
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_‍M‍1‍3‍9‍1‍8‍0‍2‍*‍*‍*‍*
December 13, 2025
第一次入住,酒店位置很好,就在地鐵站門口,衞生很不錯,沒有任何異味。房間很漂亮,有可愛的小冰箱。下次還來。環境很好,門口有漂亮的聖誕樹,裝扮很好。
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1‍3‍3‍0‍5‍1‍9‍*‍*‍*‍*
December 13, 2025
賓館地理位置很好,去西湖很方便,打掃衞生的服務員非常禮貌,前台服務員特別熱情,下次還會再來
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H‍a‍n‍n‍a‍h‍h‍h‍c
December 9, 2025
Love the environment of the hotel and the pillow is so good, had a good slept. The service crew are very nice and friendly.
2‍0‍2‍7‍1‍3‍*‍*‍*‍*
December 9, 2025
房間很好,乾淨整潔衞生,設施新,環境舒適,離西湖近,出外遊玩交通方便,適合全家或朋友出遊入住,下次再去杭州,還是會選擇入住。
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M‍2‍3‍4‍0‍6‍1‍*‍*‍*‍*
December 7, 2025
房間非常乾淨,設施齊全,手沖咖啡特別棒👍!特別喜歡假日酒店床墊,住過很多其他酒店,睡覺起來腰都會不舒服,衹有在假日酒店,一覺醒來神清氣爽。 這是第二次住這家酒店,感覺非常,下次來杭州還住這裏。離西湖超級近,交通方便,公交地鐵可以去到杭州各景點。
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M‍1‍2‍2‍5‍3‍*‍*‍*‍*
December 7, 2025
酒店地理位置很好,去哪都很方便,房間乾濕分離,我想點的甜品外賣都可以點到,非常方便。還給我們升級了房型,下次來杭州還住這邊。
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1‍1‍8‍5‍6‍8‍*‍*‍*‍*
December 3, 2025
房間乾淨 服務到位 咖啡暢飲 雖然停車場離酒店有點距離,但是迎賓可以隨車指路 酒店離西湖相當近,走路10分鐘到斷橋,途中還會經過一很大的夜市
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Services & Amenities

Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 7.00 (approx. US$1.00) Hourly. Reservation not possible
Transportation
Business services
Front desk services
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 12 years old and under
Free
Children 13–17 years old
CNY 98.00 (approx. US$13.91) per person
Adult
Buffet:CNY 98.00 (approx. US$13.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2003
  • Renovated: 2022
  • Number of Rooms: 191
Phone:+86-571-87033111-1
Email:rsvn@hi-hangzhouwestlake.com
Nestled along the shores of iconic West Lake on Yan’an Road, Gongshu District, Holiday InnHangzhou West Lake offers unrivaled access to key urban landmarks. Steps from Fengqi RoadStation (Lines 1/2), guests can stroll to premier destinations like Hangzhou Kerry Center,Hangzhou Lakeside Yintai in77, and the vibrant Wulin Night Market. With 191 cozy roomsdesigned in the latest InterContinental style, the hotel blends functional aesthetics with comfortableexperiences. Amenities include soft and firm pillows, walk-in showers, and other thoughtfulfacilities, catering to both business and leisure needs. For gatherings ranging from board meetings to training sessions, our 80-person multifunctionvenue adapts to your needs with customizable configurations and dedicated event specialists.Beyond meetings, energize at the 24-hour fitness center, refresh at the self-service laundry, and allday dining at our restaurant: indulge in globally inspired breakfast spreads, afternoon teas, craftedevening cocktails, and value-added family experiences through the Kids Eat Free program. Whether for vacation or business, let Holiday Inn Hangzhou West Lake be your preferred choicefor your next visit to Hangzhou.

Frequently Asked Questions

What are the check-in and check-out times at Holiday Inn Hangzhou West Lake?

Check-in time at Holiday Inn Hangzhou West Lake starts at 14:00, and check-out time is by 12:00.

Does Holiday Inn Hangzhou West Lake have a pool?

No, Holiday Inn Hangzhou West Lake does not have a pool for guests.

Are pets allowed at Holiday Inn Hangzhou West Lake?

No, pets are not allowed at Holiday Inn Hangzhou West Lake.

Does Holiday Inn Hangzhou West Lake serve breakfast?

Yes, Holiday Inn Hangzhou West Lake serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Holiday Inn Hangzhou West Lake?

Room prices at Holiday Inn Hangzhou West Lake vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Holiday Inn Hangzhou West Lake from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 47 mins from hotel by car (28.8 km) away.

What’s the cancellation policy at Holiday Inn Hangzhou West Lake?

The cancellation policy at Holiday Inn Hangzhou West Lake depends on your room type and booking terms.

Does Holiday Inn Hangzhou West Lake offer airport transfers?

No, Holiday Inn Hangzhou West Lake does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28.82KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.04KM
Nearest Subway StationFengqi Road
Distance to Subway Station0.01KM
Average Price FromUSD104
Hotel Star Rating4
A First-Timer's Guide to the Area Around UrCove by HYATT Hangzhou Westlake

Nestled in the heart of Hangzhou, the UrCove by HYATT Hangzhou Westlake offers an exceptional stay amidst the city’s vibrant culture and scenic beauty. Located 3.1 miles (5 km) from the World Cultural Landscape Heritage of West Lake, the hotel is an ideal starting point for exploring the area’s rich history and natural splendor.

Guests can indulge in retail therapy across the street at the Kerry Center, located 0.9 miles (1.4 km) from the hotel, a renowned shopping hub, or explore the multitude of one-stop shopping centers nearby.

For those seeking knowledge or medical care, top-tier universities and hospitals are within easy reach. The Fengqi Road Metro Station is conveniently situated 1.2 miles (2 km) away from the hotel, providing swift access to West Lake—only one stop away—and other picturesque attractions. At approximately 21 miles (34.6 km) from Hangzhou Xiaoshan International Airport, a 33-minute taxi ride can bring travelers to the hotel’s doorstep.

The proximity to Fengqi Road Metro Station, a 1.2 miles (2 km) away, ensures connectivity to the wider city. With its strategic location, UrCove by HYATT Hangzhou Westlake not only offers a luxurious stay with its Art Deco design and top-notch amenities but also serves as a gateway to the enchanting experiences that Hangzhou has to offer.

Attractions near UrCove by HYATT Hangzhou Westlake

West Lake (Nature)

A UNESCO World Heritage site, this iconic freshwater lake is framed by historic pagodas, cultural sites, and lush gardens. It’s perfect for a serene walk or boat ride.

Walking Distance: 3.1 miles (5 km)

Estimated Time: 17 minutes by taxi

Suitable for: Nature enthusiasts, history buffs, photographers

Kerry Center (Shopping)

Directly across from the hotel, this bustling shopping complex offers a variety of international brands, dining options, and entertainment. A prominent mixed-use development comprising of a hotel, office spaces, and retail outlets. With its modern architecture and strategic location, it serves as a vibrant hub for business and leisure activities.

Walking Distance: 0.9 miles (1.4 km)

Estimated Time: 4 minutes by taxi

Suitable for: Shoppers, foodies

Fengqi Road Metro Station (Transportation)

Access Hangzhou’s major attractions with ease from this nearby station, connecting you to the rest of the city.

Walking Distance: 1.2 miles (2 km)

Estimated Time: 7 minutes by taxi

Suitable for: Urban explorers, day-trippers

Yan’an Road (Culture)

Experience the vibrancy of Hangzhou’s commercial heart, with its array of shops, eateries, and street performances.

Walking Distance: 2.3 miles (3.7 km)

Estimated Time: 8 minutes by taxi

Suitable for: Culture seekers, urban adventurers

UrCove by HYATT Hangzhou Westlake’s Ideal Retreats for Every Traveler

Solo Adventurers

For those embarking on a solo journey, UrCove by HYATT Hangzhou Westlake offers the perfect blend of comfort and convenience. Located just 3.1 miles (5 km) from the iconic West Lake, solo travelers can easily explore the area’s natural beauty and cultural landmarks. The hotel’s modern amenities, including high-speed internet and a 24-hour fitness center, provide the ideal base for adventurers looking to recharge before their next outing.

Couples Seeking Romance

Couples will find a sanctuary within the tranquil ambiance of UrCove by HYATT Hangzhou Westlake. The hotel’s intimate rooms, featuring stunning views of the city or the lake, create a romantic backdrop for a memorable getaway. With fine dining options services available on-site, couples can indulge in quality time together without ever having to step outside.

Business Travelers

Business travelers will appreciate the hotel’s strategic location, 1.3 miles (2.1 km) from Hangzhou’s central business district, and its state-of-the-art meeting facilities. The comfortable workspaces in each room, along with the hotel’s business center, ensure productivity is maintained. After work, the proximity to local dining and entertainment offers a seamless transition to relaxation and networking opportunities.

Family Vacationers

Families will delight in the spacious accommodations and child-friendly amenities at UrCove by HYATT Hangzhou Westlake. The hotel is situated within 2 miles (3.22 km) of numerous attractions, including parks and museums that are perfect for educational and fun-filled family outings. The attentive staff is also on hand to assist with any needs, ensuring a stress-free stay for parents and a memorable experience for children.

UrCove by HYATT Hangzhou Westlake and Transportation Hubs

Transportation HubDistance from HotelTransportation OptionsEstimated Time
Hangzhou Xiaoshan International Airport19 miles (30.2 km)Taxi, Airport Transfer ServiceApprox. 32 minutes by taxi
Hangzhou Railway Station2.4 miles (3.8 km)Taxi, MetroApprox. 9 minutes by taxi
Fengqi Road Metro Station1.2 miles (2 km)Walking, TaxiApprox. 29 minutes by walking

Unique Facilities at UrCove by HYATT Hangzhou Westlake

Art Deco Design Rooms

Each room at UrCove by HYATT Hangzhou Westlake is a testament to the elegance of Art Deco design, offering guests a stylish and comfortable retreat. The attention to detail in the decor provides a unique ambiance that complements the modern amenities, such as the 55-inch smart TV and capsule coffee machine, ensuring a luxurious stay.

Restaurant

The hotel’s restaurant is a standout feature, it offers diners breathtaking panoramic views of the West Lake and the bustling Yan’an Road. This dining experience combines exquisite cuisine with a visual feast, making it an unforgettable highlight of any visit.

Smart Guest-Controlled Check-In

UrCove by HYATT Hangzhou Westlake is at the forefront of hospitality technology with its smart guest-controlled check-in experience. This seamless process allows for a personalized and efficient arrival, catering to the needs of the modern traveler seeking convenience and autonomy.

Proximity to Cultural Landmarks

Strategically located within walking distance to Qilu Metro Station, guests have easy access to West Lake, only one stop away, and other scenic spots. The hotel’s proximity to cultural landmarks, shopping centers, and educational institutions makes it an ideal base for exploring Hangzhou’s rich heritage.

Fitness and Wellness Amenities

For those looking to maintain their fitness routine, the hotel provides a 24-hour gym equipped with modern exercise equipment. While the property does not have a swimming pool, the fitness amenities ensure that guests can keep up with their workouts at any time of the day.

The content of this article was created on 08 January 2024.