The hotel environment and facilities are OK, but I woke up speechlessly with more than a dozen lumps from poisonous insects on my body. I negotiated with the hotel. At the same time, another customer said that her child had the same problem. However, the treatment given by the front office manager and higher-level leaders was surprising, which was equivalent to no treatment. They shirked responsibility in words, saying that the season caused skin sensitivity and it was difficult to determine whether the insect bites occurred in the hotel... This attitude of handling the problem is unacceptable. I can only seek help from the relevant departments to solve the matter, which is a waste of time.
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