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Hangzhou Hua Jia Shan Resort Guest Reviews
4.8/5
Excellent
3974 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3974)
Positive reviews(3944)
Reviews with photos/video(1032)
Classy environment(1437)
Delicious breakfast(550)
Friendly front desk staff(222)
Close to scenic area(166)
Garden view(95)
Tasty restaurant(69)
Great air circulation(69)
Negative reviews(30)
Guest User
Discount Twin Room
Checked in Aug 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
We love everything about this hotel.perfect for relaxing and the room is enough big and have balcony.the breakfast also was good enough.the staff is friendly.good area to walk around and easy transportation with didi😍✌️we will back here soon.
Once we did check out at reception they gave us gifts😍which never happens before
Response from Property: Dear guests, it is a great honor to receive your recognition and praise! Comfortable accommodation, delicious food, high-quality service experience, and quiet garden landscape can make people happy. I am very happy that Huajia can bring you this rare comfort. With your encouragement, we will definitely make persistent efforts and get better and better. We also welcome you and your family to visit again~
Guest User
Panorama Single Room
Checked in Nov 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
Really enjoyed the quaint atmosphere, really relaxing. They also provided bath salt for guests
Response from Property: Thank you for your love to Huajia, we sincerely look forward to seeing you again.
Anonymous User
Panorama Single Room
Checked in Oct 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Hotel is located in a nice scenic area. Staff was really friendly, the room was really good and clean and the breakfast was super good!
Response from Property: Thank you for your love to Huajia, we sincerely look forward to seeing you again.
Guest User
Discount Twin Room
Checked in Sep 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
Very clean,staff were very friendly and helpful. Breakfast is very good including seasonal food..
Chinese Noodles at dinner were very salty.
Response from Property: 尊敬的賓客,感謝您對花家的喜愛和認可。花家人一直致力於為賓客留下一份美好的回憶為準則。歡迎您帶着家人來“都市裡的桃源”,體驗這份美好。
Stilly Goh
Business Room-Queen Bed
Checked in Jan 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is really great and clean. Love their service and location is perfect.
Response from Property: 尊敬的賓客:您好!非常感謝您的滿分好評,想必您的本次花家之行讓您留下了美好的回憶 !花家地處西子湖畔,莊園內外景色秀麗,人文歷史底藴豐厚。多種特色客房、江浙風味美食,能滿足四方賓客食住需求。我們也感到十分榮幸,花家人的温情服務得到了您的肯定,真誠期待您再次光臨,體驗花家更多的精彩!
Florian Friedrich
Panoramic Business Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
Very good location, really clean and nice. Amazing service including pickup and local sightseeing guide. Walkable to west lake.
Response from Property: 尊敬的賓客,花家位於西湖景區西山片,莊內山清水秀、鳥語花香,空氣中負氧離子含量高,還有大片的園林、內湖景觀;同時山莊還靠近蘇堤、花港觀魚、太子灣公園、茅家埠、杭州動物園、靈隱寺等景點,距離市中心也十分便利,是您來杭州遊玩的好選擇!
Guest User
Panoramic Business Room
Checked in Apr 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
Green land with good location nearby the west lake, service was excellent!
Response from Property: 尊敬的賓客:您好!非常感謝您的滿分好評,想必您的本次花家之行讓您留下了美好的回憶 !花家地處西子湖畔,莊園內外景色秀麗,人文歷史底藴豐厚。多種特色客房、江浙風味美食,能滿足四方賓客食住需求。我們也感到十分榮幸,花家人的温情服務得到了您的肯定,真誠期待您再次光臨,體驗花家更多的精彩!
Micah E
Parent-child Room (With view)
Checked in Jul 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
Very good location. The whole hotel is a giant garden. Surrounded by green. Very close to the lake. The street in front is quiet.
Response from Property: 尊敬的賓客,感謝您對花家的喜愛和對花家小夥伴服務的認可,您的鼓勵是我們做的越來越好的源源動力。暑期東坡學堂推出了一系列活動,有為孩子們準備的豐富的國風主題、迎亞運主題活動,還有豐富多彩的宋韻BBQ市集項目呢,歡迎您帶着家人來“都市裡的桃源”,體驗這份歡樂!
Christian
Business Room-Queen Bed
Checked in Aug 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
Quiet. Big rooms and nice breakfast
Response from Property: 尊敬的賓客,感謝您對花家的喜愛和認可。花家人一直致力於為賓客留下一份美好的回憶為準則。歡迎您帶着家人來“都市裡的桃源”,體驗這份美好。
SOJEONG
Business Room-Two Beds
Checked in Apr 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2023
It was great and healing resort. The resort was so beautiful and easy to take Didi there. The staffs were so kind. They gave us welcome fruit and tea gift. The balcony was so nice, too. The breakfast was so good. The scenery and fresh air was fantastic. i will visit there again!
Response from Property: 能在茫茫人海中相遇是多大的緣分,我們珍惜每一位選擇了我們的賓客,我們接待的不僅是客人,更是來自遠方的朋友!您的鼓勵和支持會一直陪伴花家的成長和進步。期待着與您的再次相遇在都市裡的桃源,祝您生活愉快、萬事順遂!
yirong
Discount Twin Room
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Vary good service, i am so happy with the stay.
Response from Property: 能在茫茫人海中相遇是多大的緣分,我們珍惜每一位選擇了我們的賓客,我們接待的不僅是客人,更是來自遠方的朋友!您的鼓勵和支持會一直陪伴花家的成長和進步。期待着與您的再次相遇在都市裡的桃源,祝您生活愉快、萬事順遂!
Guest User
Panorama Single Room
Checked in Aug 2023
Family
1 Reviews
4.2/5
Very Good
Posted on Aug 12, 2023
Hotel environment is amazing beautiful, staff very friendly and helpful. Hotel room also clean and tidy. Good for family trip
Response from Property: 尊敬的賓客,非常感謝您對花家的青睞和喜愛!您給的讚許,是一份肯定,也是一股暖流,為了您的信賴,我們會以更高的要求去做得更好,期待您常回家看看,“檢驗”花家的每一點進步!祝您身體健康、萬事順遂!
Liam 利安
Panoramic Business Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Very beautiful hotel
Response from Property: 尊敬的賓客,花家位於西湖景區西山片,莊內山清水秀、鳥語花香,空氣中負氧離子含量高,還有大片的園林、內湖景觀;同時山莊還靠近蘇堤、花港觀魚、太子灣公園、茅家埠、杭州動物園、靈隱寺等景點,距離市中心也十分便利,是您來杭州遊玩的好選擇!
Luca_HK
Discount Twin Room
Checked in Sep 2022
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2022
The hotel is amazing. A few minutes from town and you arrive in another world. The best part for me was renting a bike and travelling through a myriad of lakes nearby the hotel area till I arrived at the Hupao park (虎跑公园) where I drunk pure fountain water, found out about an ancient Chinese Buddhist Master (李叔同, 弘一法师), then climbed a hill till the white crane peak (白鹤峰) to amaze myself at a magnificent view of Hangzhou… What a stay!!
Response from Property: Dear guests, the villa is located in the West Mountain area of the West Lake Scenic Area. The mountains and waters in the villa are beautiful, the birds and flowers are fragrant, the content of negative oxygen ions in the air is high, and there are large gardens and inner lake landscapes; at the same time, the Huajia is also close to Sudi, Huagang Guanyu, and Taiziwan Park. , Maojiabu, Hangzhou Zoo, Lingyin Temple and other attractions are also very convenient to the city center, which is a good choice for you to visit Hangzhou!
Guest User
Business Room-Queen Bed
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Breakfast is so awesome!
Response from Property: 能在茫茫人海中相遇是多大的緣分,我們珍惜每一位選擇了我們的賓客,我們接待的不僅是客人,更是來自遠方的朋友!您的鼓勵和支持會一直陪伴花家的成長和進步。期待着與您的再次相遇在都市裡的桃源,祝您生活愉快、萬事順遂!