CitiGO Hotel (Hangzhou West Lake In77)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
CitiGO Hotel (Hangzhou West Lake In77)
No.3, North Zhonghe Road, Gongshu District, Hangzhou, Zhejiang, 310006, China
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The Jinshan Hotel (Hangzhou Xin Jinshan Dajiudian) is located in central Hangzhou, within walking distance of West Lake and Metro Line 1. Hangzhou Railway Station is less than 3 km (2 mi) away, while it will take around 35 minutes to reach the airport.Guests can enjoy both Chinese and Western cuisine at the hotel's on-site restaurants.Well equipped for the demands of modern business, the hotel features a number of meeting rooms as well as a business center.Guests looking to keep active can head to the gym for a workout, while massage and spa facilities are available for those wanting to relax. This Hangzhou hotel provides free in-room Wi-Fi access.Show More
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Last booked 59 mins ago
4.8/5Excellent·Excellent Location
Thank for laney’s sincere help!
ManbirAll 2,079 Reviews
Amenities
Public Parking24-hour front deskLuggage storageFreeBarLibraryCafeService robotsWake-up callWi-Fi in public areasFreeLaundry room
All Amenities
Surroundings
Metro: North Zhonghe Road
(640m)
Metro: Fengqi Road
(880m)
Airport: Hangzhou Xiaoshan International Airport
(27.3 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior Queen Room
1 Double bed
15-17m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Huanyi Twin Room
2 Single bed
28-30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Huanyi Double Bed Room
1 Double bed
25-26m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Selected Huange Room
1 Double bed
18-20m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Queen Room
1 Double bed
12-15m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
3
Guestroom (Double bed)1
1 Double bed
10-12m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
2079 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.8
- Service4.8
Average for similar properties in Hangzhou
陈芳梅
November 7, 2024
The CitiGO Hotel is well located, only a short distance from the West Lake and the city centre. Therefore, choices of food are plenty. Transportation to tourist attractions is very convenient. The hotel staff are also very helpful, especially the young lady Shylock who helped us to arrange a quiet room.
Will definitely stay at CitiGO again.
Meliana
December 2, 2024
First, the hotel is located just about 15 mins walk from the West Lake. It is clean, modern and the staff are friendly. We would like to nudge the front desk staff named Sky (as written on the her name tag) for being super helpful and quick. We even received complimentary breakfast! The breakfast itself comes in wide selection of choices and they are all scrumptious. We couldn't have enough of the fresh soy milk! If ever we have a chance to visit Hangzhou again, we will surely be back again to this hotel.
Precious Kemache
November 7, 2024
Slightly disappointing stay. Honestly, the room needs a deep clean, a surface level clean is not enough. It was rather dirty, around the floor and the bathroom. The wall had stains on them and the room was smaller than expected. Could just about open one suitcase in there. Disappointed as the one I stayed at in Shanghai was superior to this. Check out is at 12:00. I had two staff members knocking on my door to usher me out at 11:50 while I was already on my way out. Unfortunately will not stay again.
Manbir
May 17, 2024
Thank for laney’s sincere help!
Socigirl77
June 2, 2024
Lovely stay, as always, for the Citigo chain. Hotel location is close to Kerry Center and a short drive from West Lake. Staff is friendly and accomodating.
Our room was located very close to the street and there was a lot of traffic noise. We were able to use the ear outside provided. Our room did not have the black out curtins that some Citigo locations have. But otherwise, the room layout was nice and the hotel was just as expected.
We always choose to stay with Citigo, regardless of what city in China we visit!
Guest User
June 19, 2024
Was great service at front desk. And room was very comfortable. I like the convenient location
AAKASH ASHOK
May 13, 2024
The staff at the front desk was very very helpful and very kind. They also offered me upgrade and also offered me free breakfast. That was really a very good gesture and a very positive gesture from the side of hotel.

TTGan
September 24, 2023
Disappointed with the hotel location compared with Citigo in Suzhou (the nearest metro is quite far from the hotel). Room very small but clean. Luckily the staffs are very helpful (especially on the laundry) and hotel breakfast is good.
Overall i am happy staying in this hotel 😉
Kevin
September 20, 2023
The room is quite small and smell not too good. Firstly, I got the room with fake windows which is I considered as it’s should be ‘no-windows room’ and smell not really good. I ask the hotel staff to change the room due to I feel not good while stay in that room. Finally, I got the room with ‘real windows’ and stay peacefully in the room.
Services & Amenities
Most Popular Amenities
Public Parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Library
Cafe
Service robots
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Bar
Cafe
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 10.00 (approx. US$1.38) Hourly. Reservation not possible
Public Parking
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Free
Wake-up call
VIP check-in service
24-hour front desk
Express check-in and check-out
Self check-in kiosks
Languages Spoken
English
Chinese
Food & Drink
Cafe
Bar
Public Areas
Elevator
No smoking in public areas
Library
PA and sound system
Non-smoking floor
Executive floor
Ventilation system
Service robots
All rooms non-smoking
Cleaning Services
Laundry service (on-site)
Free
Ironing service
Free
Clothes dryer
Clothes steamer
Laundry room
Facilities for Children
Children's slippers
Children's toothbrushes
Business Services
Fax/copying service
Multimedia display system
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAsian
StyleBuffet
Opening hours[Mon - Sun] 07:00-12:00 Open
| Height | Fee |
|---|---|
Children under 1m in height | Free |
Children between 1–1.2m in height | CNY 35.00 (approx. US$4.82) per person |
Children over 1.2m in height | CNY 69.00 (approx. US$9.50) per person |
Adult | Buffet:CNY 69.00 (approx. US$9.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 129
The Jinshan Hotel (Hangzhou Xin Jinshan Dajiudian) is located in central Hangzhou, within walking distance of West Lake and Metro Line 1. Hangzhou Railway Station is less than 3 km (2 mi) away, while it will take around 35 minutes to reach the airport.Guests can enjoy both Chinese and Western cuisine at the hotel's on-site restaurants.Well equipped for the demands of modern business, the hotel features a number of meeting rooms as well as a business center.Guests looking to keep active can head to the gym for a workout, while massage and spa facilities are available for those wanting to relax. This Hangzhou hotel provides free in-room Wi-Fi access.