Atour X Hotel Hangzhou Binjiang Torch Avenue

Reviews of Atour X Hotel Hangzhou Binjiang Torch Avenue

Atour X Hotel Hangzhou Binjiang Torch Avenue

17F & 24F, Yongfeng Building, No.418 Binwen Road, Binjiang District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Atour X Hotel Hangzhou Binjiang Torch Avenue
Atour X Hotel Hangzhou Binjiang Torch AvenueAtour X Hotel Hangzhou Binjiang Torch AvenueAtour X Hotel Hangzhou Binjiang Torch Avenue
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1 night

Guest Reviews

9.7/10
Excellent
1526 Reviews
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1526)
Positive reviews(1511)
Reviews with photos/video(162)
Classy environment(142)
Delicious breakfast(131)
Friendly front desk staff(123)
Quiet & comfortable(76)
Convenient parking(66)
Perfect for business trips(58)
Good sound insulation(32)
Tasty coffee(9)
Negative reviews(14)
Superior 2-bed Room
Stay Date Feb 2024
Solo travelers
18 Reviews
9.5/10
Amazing
Posted on Mar 9, 2024
Good and clean hotel but it’s little hard to find due to location and it’s main gate is behind parking ! Powerlong shopping mall is nearest mall which have everything like many restaurants and best for shopping
Response from Property: Dear Daduo fans, I failed to take good care of you. This is Daduo's fault. Daduo feels ashamed and sincerely apologizes to you! Your feedback is our most valuable asset. Daduo will do its best to improve immediately. I also implore you to give Daduo another chance so that Daduo can make up for it and hope to create more beautiful things for you~
J
Superior Queen Room
Stay Date Apr 2024
Business travelers
3 Reviews
8.0/10
Very Good
Posted on May 25, 2024
Good location with many shops surrounding. Elevator is quite slow
Response from Property: If we fail to get your full five-point praise, it must be because Duoer did not do well enough. Duoer will pay more attention to details and continue to work hard to provide you with better services. Thank you for your understanding and look forward to your visit again😁
Guest User
Executive 2-bed Room
Stay Date Oct 2023
Couples
6 Reviews
10/10
Outstanding
Posted on Nov 19, 2023
住了两晚,挺干净的。nwndqkniwnwnfiqwihwiiwdiwfiwfihwdihwidih
Response from Property: 尊敬的客人,您好!感謝您選擇入住如家精選酒店,您的支持和鼓勵讓我們心裏幹勁十足,我們一定會嚴格要求自己,努力做到更好,讓每一位賓客都有一種賓至如歸的感覺,高興而來、滿意而歸!祝您生活愉快!酒店總經理Erica Hu
Guest User
2-bed Room
Stay Date Mar 2023
Family
6 Reviews
10/10
Outstanding
Posted on May 2, 2023
Good!
Response from Property: 尊敬的賓客:您好!非常感謝您選擇如家精選酒店,酒店位於西湖景區錢塘江大橋南岸,距離九溪、六和塔、虎跑、宋城等景點僅需10多分鐘的車程,附近有寶龍城市生活廣場,生活配套齊全,酒店配有停車場,方便自駕停車,期待您再來。祝您生活愉快!酒店總經理Erica Hu
Guest User
Superior 2-bed Room
Stay Date Jul 2024
Family
1 Reviews
10/10
Outstanding
Posted on Aug 5, 2024
I arrived at the hotel around 10:30 in the evening. After carefully checking in, the lady at the front desk took my luggage into the room. The room was larger than I expected, the air conditioning was powerful, and the hygiene was good. Because it was late, I ordered a late night snack after putting down my luggage, and soon a service robot delivered the takeout. What I didn't expect was that after the late night snack was delivered, when I was delivering clothes to the laundry room on the 24th floor, I found that there was a self-service late night snack in the restaurant on the 24th floor. I didn't do my homework in advance. Let me reflect on this. The breakfast the next day was very rich. The only suggestion is that in the hot summer, the air conditioning temperature in the restaurant on the 24th floor is not very good. Overall evaluation: The staff has a very good attitude. I am very satisfied with this hotel and will stay here again if I have the opportunity. (Please ignore the quilt on the bed, because some people really wanted to see the quilt I folded. I just saw that the quilt felt suitable and hurriedly folded two beds. The middle of the quilt was a bit collapsed. Later, I was afraid of delaying the waiter to remove the quilt cover, so I opened the quilt before checking out. Friends, please don’t laugh)
Show OriginalGoogle Translated
Response from Property: Dear Duoyou, hello~ Seeing your sharing really warms Duoer’s heart. They say that Yaduo’s service is the most heart-warming, but now I find that your response is definitely more heart-warming. N times, thank you for your unstinting praise. This will be the biggest motivation for us to move forward. Duoer will continue to maintain it! ~~Remember to come again, have a cup of tea and read a book, Duo'er will be with you~~
Guest User
Executive 2-bed Room
Stay Date Mar 2024
Family
2 Reviews
10/10
Outstanding
Posted on Apr 6, 2024
I went to Hangzhou for a holiday and booked this Atour Hotel. Entering the lobby gives people a quiet cultural atmosphere, which is suitable for young people. The environment and service are very good. I like the hotel's memory pillow very much. I don't like to use pillows usually. The memory pillow of Atour Hotel is really good for sleeping. It's very comfortable. 👍 I was attracted by the toiletries. I like this scent. I forgot to ask the front desk if I can buy it separately [grin] The small refrigerator in the room also has tea bags, biscuits and water. The experience is good!
Show OriginalGoogle Translated
Response from Property: There are two most romantic and moving sentences in the world. The first one is: "I am always with you", and the second one is: "Your service is very good". You will say the second sentence and we will say the first one. That's it. For all the farewells, I hope to see you next time❤
Guest User
Superior Queen Room
Stay Date Feb 2024
Travel with friends
3 Reviews
10/10
Outstanding
Posted on Mar 31, 2024
The hotel is located near Baolong City, with many street snacks around, convenient parking, small and exquisite lobby, upgraded room type, good experience, recommended
Show OriginalGoogle Translated
Response from Property: Thank you very much for your recognition. Every season and every city will leave a deep impression on us, but Duoer hopes that the memory left here for you will be warm and unforgettable. Looking forward to seeing you next time
Guest User
Executive 2-bed Room
Stay Date Feb 2024
Family
5 Reviews
10/10
Outstanding
Posted on Mar 31, 2024
Good service, fast check-in, delicious breakfast, no noise in the room, good toiletries and convenient parking
Show OriginalGoogle Translated
Response from Property: Thank you very much for your recognition. Every season and every city will leave a deep impression on us, but Duoer hopes that the memory left here for you will be warm and unforgettable. Looking forward to seeing you next time
Xingfu1981819
Superior 2-bed Room
Stay Date Feb 2024
Family
2 Reviews
10/10
Outstanding
Posted on Mar 30, 2024
The front desk service is friendly, the room is very comfortable, and the hotel robot food delivery service is great
Show OriginalGoogle Translated
Response from Property: Thank you very much for your recognition. Every season and every city will leave a deep impression on us, but Duoer hopes that the memory left here for you will be warm and unforgettable. Looking forward to seeing you next time
Guest User
Superior Queen Room
Stay Date Feb 2024
Business travelers
3 Reviews
10/10
Outstanding
Posted on Mar 27, 2024
Very satisfied, there is a greeting at the door, welcome tea, thoughtful and warm service, the room is clean and hygienic!
Show OriginalGoogle Translated
Response from Property: Dear Duo friends, thank you for your recognition of Duoer. Your praise is like a breeze, which makes every friend more motivated and is also the driving force for us to move forward. The hotel is 2.5 kilometers away from the Internet celebrity snack street. The hotel breakfast restaurant is a combination of Chinese and Western styles. It ends from 7:00 to 10:30 on weekdays and from 7:00 to 11:00 on weekends. I look forward to our next meeting.
Qinmiairen 1982
Superior Queen Room
Stay Date Feb 2024
Business travelers
56 Reviews
10/10
Outstanding
Posted on Mar 25, 2024
The hotel is in Binjiang New City, with a moderate location and many restaurants around. There is free parking at the door and the hotel breakfast is very good!
Show OriginalGoogle Translated
Response from Property: Dear Duo friends, thank you for your recognition of Duoer. Your praise is like a breeze, which makes every friend more motivated and is also the driving force for us to move forward. The hotel is 2.5 kilometers away from the Internet celebrity snack street. The hotel breakfast restaurant is a combination of Chinese and Western styles. It ends from 7:00 to 10:30 on weekdays and from 7:00 to 11:00 on weekends. I look forward to our next meeting.
yang9906
Executive Queen Room
Stay Date Feb 2024
Family
2 Reviews
10/10
Outstanding
Posted on Mar 20, 2024
The room was very clean, the bed was very comfortable, and the breakfast was very good. I will stay here again next time.
Show OriginalGoogle Translated
Response from Property: Dear friends of Atour, hello~ I am really touched by your sharing. It is said that Atour's service is the most heartwarming, but now I find that your affirmation is N times more heartwarming. Thank you for your generous praise. This will be the biggest motivation for us to move forward. We will continue to do so! ~~ Remember to come again, drink tea and read books, with Atour to accompany you~~
Guest User
Executive Queen Room
Stay Date Feb 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Mar 21, 2024
The location is in Binjiang, not too far from the company. The hotel colleagues are very nice and helped solve many problems! In short, it is very cost-effective and will buy again!
Show OriginalGoogle Translated
Response from Property: Dear friends of Atour, hello~ I am really touched by your sharing. It is said that Atour's service is the most heartwarming, but now I find that your affirmation is N times more heartwarming. Thank you for your generous praise. This will be the biggest motivation for us to move forward. We will continue to do so! ~~ Remember to come again, drink tea and read books, with Atour to accompany you~~
Guest User
Superior Queen Room
Stay Date Feb 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Mar 16, 2024
Hygiene: clean and tidy Environment: great sound insulation, comfortable bedding. Service: friendly attitude
Show OriginalGoogle Translated
Response from Property: Thank you very much for your praise. Your satisfaction is our driving force. At Atour, you can also enjoy late-night porridge in the restaurant on the 24th floor from 9:30 pm to 11:00 pm. The hotel also provides robot delivery. Duoer is already looking forward to meeting you next time.
sandyyangli
Executive Queen Room
Stay Date Feb 2024
Business travelers
19 Reviews
10/10
Outstanding
Posted on Mar 12, 2024
Convenient location, friendly front desk service, comfortable and high-tech rooms. Breakfast is rich in variety and tastes great! Close to the company, very satisfied in all aspects😄
Show OriginalGoogle Translated
Response from Property: "After parting, we are so happy. I am so lucky to receive such a good review!" Thank you very much for your recognition. Every season and every city will leave a deep impression on us, but Duoer hopes that the memory left here will be warm and unforgettable. Looking forward to seeing you next time❤