Grand Hotel

The hotel's location, environment, parking, boat tours, and service were all great, living up to its reputation as an established hotel. However, I had bad luck as the roof was under renovation and maintenance during my two-day stay, and the constant hammering noise during the day was quite annoying.

The Dahua Hotel is my top choice for both leisure and business trips to Hangzhou. Both the service and room cleanliness are impeccable. Everyone, from the lobby staff to the cleaning aunties, is incredibly warm, thoughtful, and attentive. Cleanliness: Spotless Environment: Comfortable Service: Excellent Facilities: Well-equipped

The room was generally good, and the location and service were also excellent, as expected from a hotel managed by a state-owned enterprise. The only drawback was the lingering smell from the renovation.

The hotel has a great atmosphere. We stayed here with my family this time and had a very pleasant experience. It was a good stay overall. The staff were enthusiastic, the room facilities were excellent, and the cleanliness was top-notch. Plus, it's very close to West Lake!

The hotel environment is fantastic, with beautiful birdsong and fragrant flowers. The lobby decor is very stylish and perfect for photos. Its lakeside location makes it very convenient for exploring West Lake. The complimentary boat service is a wonderful perk and highly recommended. The service was professional and attentive, which I really appreciated. The complimentary travel photoshoot produced excellent results, also highly recommended.

I stayed in Building 1, which was very quiet and right by West Lake. They even have their own boat tours. The complimentary travel photoshoot turned out great too. Breakfast was also good, with a wide variety, and the cakes were delicious. The room was quite spacious, and the bedding was nice. The only thing I didn't like was the inconvenient shower.