Atour Hotel (Hangzhou Binjiang Jiangling Road)

I slept very comfortably. I liked it.

On the first day, I booked a room with Ctrip and helped upgrade the room. It was good. On the second night, the room next door was noisy in the early morning. I felt that the sound insulation was not that good. The room booked on the third day did not show whether there was breakfast or not, and there was no way to choose. When we arrived at the hotel, the front desk said that there was no breakfast and we needed to apply for a membership for 199. If you don’t apply, there would be no breakfast. Forget it, you can just eat outside for breakfast.

The front desk service was very good. They upgraded our room and thoughtfully gave us children's slippers and toothbrushes. The room was also large and clean, and they gave us a lot of drinks. The waiter also thoughtfully gave us souvenirs when we checked out. The children liked it very much, and the breakfast was pretty good. My son wanted to eat bacon, and a plate was specially fried for him. He said it was delicious and he was very happy with it.

A very, very good stay experience for 28 days! The hotel staff, including front desk, cleaning, restaurant, and manager, provide proactive, enthusiastic, perfect and free service. The front desk takes the initiative to deliver drinks, provides umbrellas when it rains, collects express delivery, delivers takeaways, and answers the phone 24 hours a day to solve various problems. Cleaning (main cleaner Piyi) cleans outside the "do not disturb" time every day when guests do not schedule. Cleaning is proactive, comprehensive, thorough and careful every day. There are many kinds of breakfast in the restaurant, including hot dishes, fried noodles and rice, steamed dumplings, porridge, fried points, freshly cooked meatballs and noodles, oatmeal, salads, pastries, fruits, etc. The manager took the initiative to help track down the missing courier and called the courier on his behalf to track it down. The room is large, equipped with considerate and complete equipment, the air conditioning is comfortable, and water, drinks, and biscuits are provided every day The hotel provides free laundry service, and the laundry is delivered to the door of the room, which is very convenient. Shortcomings: The sound insulation is slightly weak, and the noise from the construction site nearby affects sleep in the early morning; the ventilation system is insufficient, and other residents can smell smoking in the toilet (the room is non-smoking) Summary: Highly recommend staying at this hotel!

Hygiene: Hygiene is average, the room smells bad, and the bathroom smells bad. My friend’s soles turned black after walking twice with bare feet. Children were afraid to let him crawl on the floor. The towels were also very old. At Atour, where I stayed in Shanghai on the first day, The difference is a bit big

Very good. An'an has good service. The breakfast is rich. Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good Facilities: good Hygiene: good Hygiene: good good service

Service: When we checked in, we gave drinks and toys to the children. They were very considerate. The key point is that we lost our clothes in the hotel. They also contacted me and sent us the clothes. Thank you very much Environment: There are many delicious foods around, and it is very convenient to eat Facilities: The facilities are relatively new, the shower has a large amount of water, and free parking is available highly recommended