Hotel Indigo HANGZHOU UPTOWN by IHG
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Hotel Indigo HANGZHOU UPTOWN by IHG

Experience Hotel Indigo HANGZHOU UPTOWN by IHG, a 5-star hotel in Hangzhou. It holds a rating of 9.5/10 from 4357 reviews, combining quality and value, with rates starting at US$116.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Yuhuangshan South Fund Town Phase 2: 0.63 km away

The White Tower Park: 0.99 km away

Yuhuangshan South Fund Town: 0.33 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Chinese,Local cuisine,Western,Chinese,Local cuisine

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Lobby bar

Hotel Indigo HANGZHOU UPTOWN by IHG

No. 8 of Instagrammable Hotels in Hangzhou
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Highlights
Free parking
Varied breakfast
Lots to do
Ideal location
Amenities
All amenities
Property Description
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Very nice service and beautiful hotel. Top cleanliness levels of service. Will return
Surroundings
Metro: Shuichengqiao
(120m)
Metro: Fuxing Road
(1.3 km)
Airport: Hangzhou Xiaoshan International Airport
(30.2 km)
Train: Hangzhou Railway Station
(6.6 km)
Train: Hangzhoudong Railway Station
(14.2 km)
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5

1 King Song Chao Premium Room

1 Queen bed
42m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

2 Twin Song Ya Premium Room

2 Single bed
42m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

2 Twin Song Chao Premium Room

2 Single bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Premium Queen Room

1 Queen bed
36m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

1 King Suite

1 Queen bed
55m² | Floor: 2,6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

1 King Accessible

1 Queen bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

1 King Song Ya Premium Room

1 Queen bed
42m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Standard Room

1 Queen bed or 2 Single bed
36m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Premium 2-bed Room

2 Single bed
36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

1 King 1 Bdrm Suite Living Area

1 Queen bed
78m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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81 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Cleanliness: Cleanliness is consistently praised across reviews, with rooms and public areas kept spotless. Fresh linens and well-maintained facilities contribute to a comfortable and hygienic environment, meeting high standards expected from a five-star hotel.(based on 709 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2026
The front desk staff, Riley, gave us a free room upgrade, which was fantastic! The separate vanity area was super convenient, and the room's facilities felt quite new overall. The hotel's location is excellent, not far from West Lake, and the subway station is within a five-minute walk. You can even take one direct subway line from Hangzhou East Station right to the hotel. Overall, I'm quite satisfied.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2026
Welcome fruit upon check-in: Very fresh and sweet. Cleanliness: Clean, tidy, and no strange odors. Service: The front desk staff were warm and attentive. Facilities: The facilities are quite new and nothing was broken. Environment: Convenient location for transportation, with attractions like Liuhe Pagoda and Qiantang River Bridge nearby.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2026
The service was incredibly attentive and thoughtful. It was a pleasant surprise to find a small gift when I returned to the hotel, which was a really heartwarming touch. I appreciated that the minibar was complimentary, which is a nice change from most hotels. While it wasn't a make-or-break, it definitely made the stay feel more comfortable and welcoming. When I was leaving, I forgot my takeaway. The staff at the entrance were very helpful, guiding me and even opening and closing the car door for me. Excellent service, highly recommend! 👍 Environment: Excellent Breakfast: Comprehensive
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2026
This hotel is super convenient, with direct subway access. I loved the Song Dynasty porcelain decor – a really unique touch! Breakfast was delicious, especially the Pian'er Chuan noodles. The ladies serving in the restaurant were so friendly and efficient. Definitely recommend!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 20, 2026
Everything about the room was excellent. They even upgraded my room! The location is superb, right by West Lake. Facilities: Fully equipped. Hygiene: Clean. Ambiance: Stylish design. Service: Great. Minibar welcome: Wide variety. Welcome fruit upon arrival: Very nice.
Original TextTranslation provided by Google
Q‍i‍ ‍X‍i‍n‍1‍9‍8‍3
January 19, 2026
Extremely convenient location, very close to the scenic area. The hotel was also thoughtful enough to provide afternoon tea and a goodnight gift. A popular food street is just a five-minute walk away, and it even has two Black Pearl restaurants.
Original TextTranslation provided by Google
E‍p‍y‍o‍n
January 18, 2026
Great hotel! It's very close to West Lake, making transportation convenient. The service is warm and friendly, and the heating works wonderfully. Breakfast is very rich and plentiful. The bedding is a bit soft for my liking, but the dinner was also delicious and not expensive!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2026
Booked this hotel for a friend's birthday and the birthday decorations were fantastic! They even surprised us with a cake and complimentary breakfast. A big thank you to the staff for their thoughtful service. I'll definitely stay here again next time I visit Hangzhou!
Original TextTranslation provided by Google

Services & Amenities

印ING
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
CNY 84.00 (approx. US$12.12) per person
Children 13–17 years old
CNY 168.00 (approx. US$24.23) per person
Adult
Buffet:CNY 168.00 (approx. US$24.23) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. US$72.10) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The guest checking in must be between 18–99 years old.

Paying at the hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 136
Phone:+86-571-88166688
Hotel Indigo® Hangzhou Uptown is located in the picturesque West Lake scenic area, close to the old ruins of the Southern Song Dynasty’s imperial city and not far from the mesmerizing Eight Diagrams Field. Adventurous guests will adore the many nearby cultural attractions, such as the porcelain collections of the Southern Song Dynasty Official Kiln Museum and the great heritage of silk textiles on display at the China National Silk Museum. Nature buffs will appreciate a visit to Yuhuang Mountain.

The hotel has 136 rooms and suites with modern amenities and a vivid Song-style design flow that exudes a neighborhood storytelling quality. Tea making, burning incense, arranging flowers and hanging paintings — the "Four Arts" of the Southern Song Dynasty welcomes you to indulge in an atmosphere that embodies the charms of the ages. Reviving of the magnificent images of Lin'an Imperial City Night adds to your immersive adventure, capturing the liveliness of the "city that never sleeps" and offering an in-depth exploration of millennia-old culture.

The hotel itself blends a classical and contemporary design while using avant-garde aesthetics to integrate a thousand years of Song stories. The setting is trendsetting and fashionable, giving sway to a new Song "wave" where ancient and modern cultures meet.

You might be wondering

What are the check-in and check-out times at Hotel Indigo HANGZHOU UPTOWN by IHG?

Check-in time at Hotel Indigo HANGZHOU UPTOWN by IHG starts at 14:00, and check-out time is by 12:00.

Does Hotel Indigo HANGZHOU UPTOWN by IHG have a pool?

Yes, Hotel Indigo HANGZHOU UPTOWN by IHG has a swimming pool for guests.

Are pets allowed at Hotel Indigo HANGZHOU UPTOWN by IHG?

No, pets are not allowed at Hotel Indigo HANGZHOU UPTOWN by IHG.

Does Hotel Indigo HANGZHOU UPTOWN by IHG serve breakfast?

Yes, Hotel Indigo HANGZHOU UPTOWN by IHG serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Hotel Indigo HANGZHOU UPTOWN by IHG?

Room prices at Hotel Indigo HANGZHOU UPTOWN by IHG vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Hotel Indigo HANGZHOU UPTOWN by IHG from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 56 mins from hotel by car (30.2 km) away.

What’s the cancellation policy at Hotel Indigo HANGZHOU UPTOWN by IHG?

The cancellation policy at Hotel Indigo HANGZHOU UPTOWN by IHG depends on your room type and booking terms.

Does Hotel Indigo HANGZHOU UPTOWN by IHG offer airport transfers?

No, Hotel Indigo HANGZHOU UPTOWN by IHG does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport30.8KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station6.61KM
Nearest Subway StationShuichengqiao
Distance to Subway Station0.12KM
Average Price FromUSD253
Hotel Star Rating5