12B P. Chân Cầm, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very good
44 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities7.7
Service8.1
Cleanliness8.2
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All reviews(44)
Positive reviews(32)
Reviews with photos/video(13)
Great location(13)
Awesome rooms(7)
Great service(7)
Negative reviews(3)
에드 1012
Deluxe Room
Stay Date Dec 2025
Solo traveler
77 Reviews
10/10
Outstanding
Posted on Jan 22, 2026
The price is really affordable for the location, and the facilities are great. It's clean and conveniently located for easy access to the bustling Hoan Kiem area. I wanted to extend my stay but couldn't because there were no rooms available.
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6/14
Happy Wonderer
Family Suite
Stay Date Nov 2025
Family
4 Reviews
9.5/10
Amazing
Posted on Dec 25, 2025
A pleasant stay overall. The staff were very helpful and responsive. While the hotel doesn’t provide breakfast, it’s conveniently located near many eateries. There’s a very popular pho restaurant right at the corner, with long queues from morning till night.
We accidentally left our chargers behind, and the hotel contacted us almost immediately. We were able to collect them after returning to Hanoi three days later, which we really appreciated.
One downside was that the hot water only lasted about 10 minutes, and having a cold shower during cold weather was quite uncomfortable. Aside from that, it was a good stay with attentive service.
Guest User
Family Suite
Stay Date Dec 2025
Family
2 Reviews
7.5/10
Posted on Jan 17, 2026
Nice room but not the bath room.. bathroom need to refurbish.. reception can speak english so communication went well and easy. Hotel behind the busy street. Love ur complementary coffee n tea…
Lee Candelario
Suite
Stay Date Jun 2025
Solo traveler
13 Reviews
8.5/10
Very good
Posted on Jul 15, 2025
Quite good enough. Not that close to where I wanna go.
Guest User
Deluxe Room
Stay Date Jun 2024
Traveling with friends
11 Reviews
9.0/10
Great
Posted on Sep 14, 2024
near the oldl city center, a lot of heritage building around. Huam Kiam lake is not far, which has bravo night views.
along the street, there is a Michelle beef noodle restaurant, and egg coffee store. really enjoy days in Ha Noi
Guest User
Deluxe Room
Stay Date Nov 2024
Couple
1 Reviews
7.0/10
Posted on Dec 16, 2024
The receptionist who works in the night shifts tried to charged us extra for the room and he was rude and aggressive with us! The hotel needs to chose more carefully the people who work for it! Really bad experience!
Let’s embark on the V333 journey!
Deluxe Room
Stay Date Oct 2024
Other
45 Reviews
5.0/10
Posted on Nov 24, 2024
Booked but was fully booked as told , asked to look for another hotel...😂
Guest User
Deluxe Room
Stay Date Apr 2024
Solo traveler
4 Reviews
9.5/10
Amazing
Posted on May 25, 2024
Excellent location in the thick of action in Old Quarter of Hanoi. Hotel front counter staff was helpful and communicative. Room was clean and comfortable. Highly recommended.
Guest User
Deluxe Room
Stay Date Mar 2024
Family
3 Reviews
9.0/10
Great
Posted on Apr 17, 2024
This stay is one of the best stays in old quarter, very good location. Definite recommend it
Guest User
Deluxe Room
Stay Date Oct 2024
Solo traveler
5 Reviews
8.5/10
Very good
Posted on Dec 6, 2024
Good location & the staffs were lovely
Guest User
Suite
Stay Date Nov 2023
Traveling with friends
5 Reviews
10/10
Outstanding
Posted on Dec 27, 2023
Perfect location for street walk day or night.
あっきーさん
Family Suite
Stay Date Oct 2025
Family
6 Reviews
8.5/10
Very good
Posted on Nov 2, 2025
Last time, I was changed to a nearby hotel due to a mistake by the hotel, but this time I was able to stay there without any problems.
It's a great hotel with a great location, clean rooms, and friendly staff.
However, since I had a late-night flight on my last day, I asked to use the shower after checking out. When I tried to use it, I was surprised to hear that they only had a cold shower. 💦 To Japanese people, I assume showers have hot water.
It's my fault for not checking properly.
Other than that, it was perfect!
I plan to use the shower at the airport lounge on my way back.
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6/8
Guest User
Deluxe Room
Stay Date Jun 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Jul 27, 2025
The room was very clean.
The futon and covers were very comfortable and I slept well.
Coffee, tea, and bottled water were provided free of charge.
Amenities, a hair dryer, and towels were also provided, and everything was clean.
The receptionist had a lovely smile and was very kind.
I would like to stay here again on my next visit.
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Guest User
Deluxe Room
Stay Date Nov 2025
Solo traveler
4 Reviews
6.5/10
Posted on Dec 13, 2025
I booked a tour of Halong Bay at the front desk, but when I checked the day before, it wasn't booked, so I hurriedly booked the tour myself for the next morning at 10pm. There was no apology afterwards.
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Anonymous User
Deluxe Room
Stay Date Mar 2025
Traveling with friends
27 Reviews
8.0/10
Very good
Posted on Jun 26, 2025
Located on a street lined with trendy cafes and famous beef pho restaurants, the area offers a wide variety of food, shops, and drinks at reasonable prices. Recommended for first-time visitors to Hanoi.