Pan Pacific Hanoi
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Rooms and Guests
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Pan Pacific Hanoi

Health Protected
No. 13 of Top Premium Hotels in Hanoi Capital Region
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, Vietnam
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With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.Show More
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hotel overview picture
Last booked 6 hrs ago
4.5/5Great·Cleanliness: 4.5
Great stay!83% Recommended
All 87 Reviews
Amenities
Golf CourseIndoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceBar
All Amenities
Surroundings
Airport: Noi Bai International Airport
(22.7 km)
Train: Hanoi Railway Station
(3.7 km)
Train: ga Phúc Yên
(33.8 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Premier Room with Lake View
4

Premier Room with Lake View

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Presidential Suite
4

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Toothbrush
Room Details
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Premier Suite
2

Premier Suite

1 King bed
50m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Pacific Club Twin Room
2

Pacific Club Twin Room

2 Single bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Executive Suite
4

Executive Suite

2 Single bed and 1 King bed
65m² | Floor: 10-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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One Bedroom Executive Suite
4

One Bedroom Executive Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Toothbrush
Room Details
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Studio Suite
3

Studio Suite

1 King bed
40m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Deluxe King Room
3

Deluxe King Room

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Pacific Club King Room
1

Pacific Club King Room

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Toothbrush
Room Details
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Two Bedroom Executive Suite
3

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Refrigerator
Tea Bag
Room Details
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Two Bedroom Premier Suite
3

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Toothbrush
Room Details
Check Availability
One Bedroom Premier Suite
1

One Bedroom Premier Suite

1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Toothbrush
Room Details
Check Availability
Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Tea Bag
Movie
Room Details
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Guest Reviews(87)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.5
AI Summary
An AI-summarized snapshot of real guest reviews
Helpful
Not Helpful
Jane. S
March 14, 2024
The Chinese restaurant on the 2nd floor is really nice!!
WANG YANJUN
October 11, 2023
I love the swimming pool. Breakfast is delicious. My husband eat a lot of food. 보증금 좀 비싼데 200만동
Veena Trangtrakul
April 2, 2024
Hotel is quite old but I believe it has been renovated in some parts. BF was good and there were varieties of choices. Hotel location is quite a bit out of center of city. Overall is good enough to stay.
Susanna ST Leung
October 29, 2023
Very old hotel. Our room's bathroom is also very... very... old. When shower, the water flows to the bathtub outside and the whole floor was water flooded!!!!!! We notified hotel. They sent a staff to clean the floor and left!!! We have to clean the floor each time after the shower. The slippers were not new, liked being washed and put them back in the cabinet. We have to ask for the new pairs. The faucet was old and not functioning well. The spoon in the drawer was sticky. I put it outside on the table and assume they will take away and replace a new one in the drawer. When we returned to the room after sightseeing, the sticky spoon was put back in the drawer!!! See photos. We had lunch, drinks, dinner and breakfast there and the food was so so. We also went to massage, my room was old and dark and... when I faced down, I noticed the massage lady used one hand to massage my leg and the other hand was playing her mobile! I sent comments to Pan Pacific Group website but nil response. I stayed at Pan Pacific Singapore years ago and was very satisfied. I was extremely disappointed for staying this hotel as it was my birthday trip (although I am a member of this hotel group but no room upgrade at all!).
AlexTanCK
September 30, 2023
The hotel has nice view of the west lake tay ho lake. Very nice and friendly staff but the location to old quarter need take like 20min drive
LeungVincent
December 10, 2023
The concierge and restaurant staff are friendly. The breakfast buffet is good. The sports facilities are good. Some new staff in the restaurant may need more training in communication and understanding dining etiquette e.g. Understanding the positional meanings of how customers put their utensils so as not to disturb the customers when they haven't finished.
Eric ET
May 20, 2023
Nice and clean hotel with a lot of facilities like gym, swimming pool, shared Jacuzzi, Sauna and steam room for male and female. Me and my friend really enjoying our stay. The hotel’s location is surprisingly good, as it is close to one of the tourist attractions, surrounded by shops and fast food chains. It is also a walking distance to the famous old quarter streets. Highly recommended!
Steven Verhasselt
February 3, 2024
Location and rooms very nice and a great breakfast
Cheesesuperring
January 10, 2023
The stay was satisfactory. There’s a heated swimming pool and a jacuzzi room shared by both genders. The evening canapés were good but it ended pretty early. I did not get to try the afternoon tea as I was out and travelling.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
US$12.00 per person
Adult
US$19.87 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays
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Property Description

  • Opened: 1998
  • Renovated: 2016
  • Number of Rooms: 270
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 273 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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Frequently Asked Questions

How much does it cost to stay at Pan Pacific Hanoi?

Prices at Pan Pacific Hanoi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Pan Pacific Hanoi?

The closest airport is Noi Bai International Airport. It is 22.7 km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at Pan Pacific Hanoi?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Pan Pacific Hanoi provide airport transfer services?

Yes, Pan Pacific Hanoi provides airport transfer services.

What amenities and services does Pan Pacific Hanoi have?

Pan Pacific Hanoi has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Golf Course.

Does Pan Pacific Hanoi have a swimming pool?

Yes, Pan Pacific Hanoi has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Pan Pacific Hanoi have fitness amenities?

Yes, Pan Pacific Hanoi has fitness amenities.

Does Pan Pacific Hanoi provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Pan Pacific Hanoi have non-smoking rooms?

Yes, Pan Pacific Hanoi has non-smoking rooms. Please view the hotel listing for details.

Does Pan Pacific Hanoi provide breakfast?

Yes, Pan Pacific Hanoi provides breakfast.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport23.82KM
Nearest Train StationHanoi Railway Station
Distance to Train Station3.67KM
Average Price FromUSD215
Hotel Star Rating5
A First-Timer's Guide to the Area Around Pan Pacific Hanoi

Nestled in the bustling district of Ba Dinh, the Pan Pacific Hanoi offers a luxurious gateway to the vibrant heart of Vietnam's capital. Just 1 mile (1.61km) from the serene Hoan Kiem Lake, guests are within easy reach of a tranquil escape amidst the city's dynamic pulse.

The hotel is a stone's throw away from the iconic Hanoi Opera House, approximately 2.4 miles (3.9km) distant, where culture enthusiasts can revel in world-class performances.

History buffs will appreciate the proximity to the Ho Chi Minh Mausoleum, located just 1.5 miles (2.41km) away, offering a deep dive into the legacy of Vietnam's revolutionary leader.

For shopping and local flavors, the Old Quarter, a mere 1.8 miles (3km) from the hotel, presents a labyrinth of streets teeming with artisanal crafts and street food stalls.

The Pan Pacific Hanoi also boasts stunning views of the West Lake, only 0.5 miles (0.8km) away, where visitors can enjoy a leisurely stroll or a traditional Vietnamese coffee by the waterfront.

With a blend of cultural landmarks, historical sites, and local experiences all within reach, the area surrounding the Pan Pacific Hanoi is a treasure trove for travelers eager to explore the rich tapestry of Hanoi.

Attractions near Pan Pacific Hanoi

Tran Quoc Pagoda (Culture & History)

As the oldest Buddhist temple in Hanoi, Tran Quoc Pagoda offers serenity and spiritual heritage on the shores of West Lake. Its iconic stupa and lush gardens provide a peaceful retreat.

Walking Distance: 0.5 miles (0.8 km)

Estimated Time: 10-minute walk

Suitable for: Culture enthusiasts, history buffs

Ho Chi Minh Mausoleum (Historical Site)

Visit the final resting place of Vietnam's most iconic leader, Ho Chi Minh. This monumental marble edifice is a site of deep national significance and reverence.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 25-minute walk

Suitable for: History enthusiasts, those interested in political history

Thang Long Water Puppet Theatre (Entertainment & Culture)

Experience a unique aspect of Vietnamese culture with a traditional water puppet show, a performance art that dates back centuries, set to the sounds of live folk music.

Walking Distance: 1.5 miles (2.41 km)

Estimated Time: 30-minute walk

Suitable for: Families, culture seekers

Hanoi Old Quarter (Shopping & Culture)

The bustling streets of the Old Quarter are a treasure trove of traditional Vietnamese life, local handicrafts, and colonial architecture, perfect for those looking to immerse themselves in Hanoi's vibrant street life.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 35-minute walk

Suitable for: Shoppers, foodies, cultural explorers

Pan Pacific Hanoi's Ideal Retreats for Every Traveler

Business Travelers

For those visiting Hanoi on business, Pan Pacific Hanoi offers a seamless blend of comfort and professionalism. With high-speed internet, state-of-the-art meeting rooms, and a 24-hour business center, productivity is guaranteed. The hotel's proximity to the city's financial district, just 2 miles (3.22 km) away, makes it an ideal base for corporate guests. After meetings, unwind at the exclusive Pacific Club lounge with panoramic views of the city.

Couples and Romantics

Couples will find a sanctuary within the hotel's luxurious accommodations, featuring breathtaking views of the West Lake. The in-house Spa offers couples' treatments, creating a romantic retreat. The rooftop bar sets the scene for an intimate evening under the stars, making it a perfect escape for those seeking a blend of romance and sophistication.

Cultural Enthusiasts

Travelers eager to soak up Hanoi's rich culture will appreciate Pan Pacific Hanoi's location, just a stone's throw from the historic Old Quarter, approximately 1.8 miles (2.9 km) away. The hotel's tour desk can help arrange excursions to local landmarks, including the Ho Chi Minh Mausoleum and the Temple of Literature, ensuring a deep dive into Vietnam's heritage.

Family Vacationers

Families will delight in Pan Pacific Hanoi's family-friendly amenities, including spacious rooms and a children's pool. The hotel's location is convenient for exploring nearby attractions such as the Hanoi Zoo, located just 3 miles (4.83 km) away. The concierge can also recommend family-oriented activities to ensure a memorable stay for guests of all ages.

Pan Pacific Hanoi and Transportation Hubs

Transportation HubDistance from HotelTransportation OptionsEstimated Time
Noi Bai International Airport15 miles (24.14 km)Taxi, Airport Shuttle, BusApprox. 30-minute drive
Hanoi Railway Station2.5 miles (4.02 km)Taxi, Public Bus Approx 10-minute drive
Giap Bat Bus Station6 miles (9.66 km)Taxi, Public Bus Approx. 20-minute drive
My Dinh Bus Station5 miles (8.05 km)Taxi, Public Bus Approx. 15-minute drive

Unique Facilities at Pan Pacific Hanoi

Rooftop Bar with Panoramic City Views

Perched on the 20th floor, the Summit Bar offers guests an unrivaled 360-degree view of Hanoi's skyline. Sip on expertly crafted cocktails or enjoy a selection of fine wines as the city's panorama unfolds beneath you. This elevated experience is a must-visit for a memorable evening.

State-of-the-Art Fitness Center

Health-conscious travelers will appreciate the hotel's fully equipped fitness center. Open 24/7, it features a range of modern exercise equipment, from cardio machines to free weights, ensuring guests can maintain their workout routine while enjoying the comforts of luxury accommodation.

Tranquil Wellness Spa

Escape the bustling city streets and indulge in a serene spa experience at the hotel's wellness center. Offering a variety of treatments, including traditional Vietnamese massages and contemporary therapies, the spa provides a peaceful retreat for rejuvenation and relaxation.

Outdoor Pool with a View

Take a refreshing dip in the outdoor swimming pool while soaking up the picturesque views of West Lake and the Red River. The pool area is an oasis of calm, perfect for a leisurely swim or lounging in the sun with a good book.

Exclusive Pacific Club Lounge

Guests staying in Pacific Club rooms and suites gain access to the exclusive Pacific Club Lounge. This privilege includes complimentary breakfast, all-day refreshments, and evening cocktails in a sophisticated and private setting, complete with personalized services to enhance your stay.

The content of this article was created on 24 January 2024.