Hanoi Quan Tay Ho 4-star Hotels

We moved to this hotel after a less than great night at a nearby hotel. The location is ideal if you want to be near the lake or have business with an embassy. The lake is a 30 second walk, the embassies 10 minutes or so. There is a large grocery story (VinMart) a short walk away. The room has a large sitting area, work desk, full kitchen with a household-size refrigerator/freezer, and the bed is very comfortable as are the pillows. The bed area can be sectioned off by closing a floor-to-ceiling curtain between it and the lounge area -- convenient when your travel companion wants to get up early to work (and turn on all the lights). The bathroom includes a full-size tub and a Japanese toilet (i.e., heated seat and built in bidet with multiple options). We were there in the midst of the pandemic so occupancy was low. Rather than a breakfast buffet they provided us with a menu that included a very large selection of items ranging from Western standards to Vietnamese standards. You won't go hungry from lack of options. Evenings in the rooftop restaurant includes groups of local youth taking selfies of themselves in the 'fancy' surroundings. Worth an evening drink for the beautiful lake view as well as the people watching. Staff were great, food was very good and prices in the mini bar were entirely reasonable. Coffee, tea, drinking water and a FULL breakfast are included. If this location fits your needs when visiting Hanoi, I cannot recommend it more highly.

The location of the hotel is good, and the surrounding scenery is also good, but the room floor is too low to see the lake view, the hotel facilities are average, no breakfast is a minus item, in short, it is a good hotel.

During the epidemic period, I picked a hotel to stay during the holiday, and I was lucky to meet PentStudio. Completely relax. The kitchen equipment in the room is all available, and there is a ViaMart fresh supermarket as long as you walk for 5 minutes.

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

VNAHomes Apart Hotel is amazing. I stayed for a week in a brand new beautiful king room. The Shower was incredible and there was a cloth s washing machine in the apartment. The price was very reasonable. The neighborhood is quiet, which I like. The entire staff, including William, were all so helpful to me on my stay. I highly recommend VNAHOMES ApartHotel to everyone.

First, let me give a shout out to the front desk staff - they were so helpful with our requests (including extending our stay) and helping us with taxis and other arrangements. These are actually apartments with functional kitchens and really comfortable and good beds. The Euphoria is also in Tay Do, a good location an easy cab ride into central Hanoi but worth exploring in itself. The hotel is tucked down an alleyway (common in Hanoi) and I liked the location - it was only a five-minute walk to shopping and restaurants. I hope to get back to Hanoi within this year and will definitely look to staying here again.

1. 20 kilometers away from Hanoi Airport, half an hour to the hotel, the front desk can simply communicate in Chinese; 2. The hotel has a very good environment, with swimming pools, good greening, and is surrounded by West Lake; 3. Breakfast is average, with rice noodles, rice, porridge, bread, etc., both Chinese and Western dishes; 4. The price is very cheap compared to China, after all, it is the capital of Vietnam, 3-4 hundred yuan; Overall it is recommended.

The place had everything needed. Beautiful view at the top(poolside) and also from the room. Quiet location. The girls at the reception were helpful.

Located in Hanoi, 3.4 km from West Lake, GH Apartment Westlake - Managed by Pegasy Group provides accommodation with a garden, free WiFi, a 24-hour front desk, and a lift. There is a private entrance at the apartment for the convenience of those who stay. Featuring family rooms, this property also provides guests with a children's playground. The units at the apartment complex come with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area and a private bathroom with slippers, a shower and a hair dryer. Some units include a terrace and/or a balcony with lake views and outdoor furniture. At the apartment complex, all units come with bed linen and towels. Guests can eat in the on-site family-friendly restaurant, which is open for dinner, brunch, cocktails and high tea. A bicycle rental service is available at the apartment. Quan Thanh Temple is 4.6 km from GH Apartment Westlake - Managed by Pegasy Group, while Hanoi Old City Gate is 5.2 km away. The nearest airport is Noi Bai International Airport, 19 km from the accommodation.

Average hotel