Guest User
February 23, 2026
We stayed from Feb 15–19, 2026 in the Executive Suite River View King (room 2116) with breakfast and lounge access. The hotel truly lives up to its comfort. The suite was spacious and offered stunning river views that made mornings feel serene. The location was excellent, close to the Harbin International Ice and Snow Festival. The check-in receptionist was friendly and helpful. We appreciated the welcome fruits and almonds arranged on the first day.
Housekeeping, however was disappointing. Daily cleaning felt incomplete, with tea bags, sugar, cups, and glasses not replenished. The welcome fruits were left to spoil and were never replaced. Overall room cleanliness was only 3/5, which felt below expectations for a suite at this price point.
The breakfast buffet provided both local and international options but the dishes were average and repetitive. We saw the same items every day, which quickly became boring.
Overall, the suite and location were enjoyable but housekeeping and breakfast variety need improvement. A convenient choice for exploring Harbin while still feeling like a peaceful escape from the bustle of the city.