Beibei Hotel

Reviews of Beibei Hotel

Beibei Hotel

No.2 Chunshen Street, Nan'gang District, Harbin, Heilongjiang, 150001, ChinaSee Hotel Details
Beibei Hotel
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1 night

Guest Reviews

8.6/10
643 Reviews
Verified reviews
Location8.7
Amenities8.3
Service8.8
Cleanliness8.7
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All reviews(643)
Positive reviews(603)
Reviews with photos/video(132)
Easy to get around(143)
Convenient location(114)
Close to train station(61)
Friendly front desk staff(45)
Average sound insulation(24)
Perfect for business trips(14)
Would stay again(14)
Luggage delivery service(7)
Negative reviews(40)
Markong
Selected Twin Room
Stay Date Jan 2025
Family
12 Reviews
10/10
Outstanding
Posted on Feb 18, 2025
My recent stay at the hotel was absolutely fantastic! From the moment I checked in, the staff went above and beyond to ensure I had everything I needed, always greeting me with a smile and offering assistance. The room was spacious, beautifully decorated, and immaculately clean, with all the modern amenities I could ask for. One of the highlights was the hotel’s attention to detail—whether it was the plush bedding, the quality toiletries, or the complimentary coffee in the room, everything was thoughtfully provided for maximum comfort. The hotel’s central location made it easy to explore nearby attractions, and coming back to such a peaceful and inviting space at the end of each day was perfect. The on-site restaurant was excellent, offering a variety of delicious meals and a lovely atmosphere. Whether I was enjoying a relaxing morning breakfast or an evening drink at the bar, the service was always impeccable. Overall, this hotel exceeded my expectations, making my stay both enjoyable and memorable. I wouldn’t hesitate to stay here again and highly recommend it to anyone looking for a comfortable, upscale experience!
Response from Property: The location is excellent, located in the Qiulin Museum business district of the railway station, 2 minutes walk to the subway station, 2 stops to the Central Street subway, and only 5 stops to the Sun Island subway, about 10 minutes. It costs 9 yuan to take a taxi to Central Street, and about 20 yuan to take a taxi to the Ice and Snow World. 】Thank you for choosing our hotel, we are honored to serve you. We have prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of Beibei Hotel sincerely look forward to your visit again~
Sllx28
Discount Twin Room
Stay Date Nov 2024
Couples
9 Reviews
6.0/10
Posted on Jan 12, 2025
Bare bones hotel. Only upside is that it is located right opposite the station so we just stayed for a night to ensure that we could catch our morning train. Beds and toilet isn't particularly clean and very old facilities. Heater was working in the winter. Supermarket right downstairs; Mcdonalds and a few other eateries nearby. Will not recommend unless your budget is really tight, otherwise there are better options for a slightly higher price. Photo is of the train station opposite, accessible only through underpass as the road cannot be crossed
Response from Property: Dear customers, hello, guest satisfaction has always been our highest pursuit. We are very sorry that we failed to provide you with a comfortable and satisfactory accommodation environment during your stay. However, your feedback and opinions are our most valuable assets. We will work hard to improve ourselves and make up for the shortcomings. We look forward to your visit again and feel our changes!
Apinya Jong.
Selected Twin Room
Stay Date Nov 2024
Travel with friends
3 Reviews
3.0/10
Posted on Dec 24, 2024
Pro: Location is super convenient, right in front of the Harbin railway station. Spacious space, we can open two big luggage at the same time Con: We booked non-smoking room for 4 nights but you could smell cigarettes smoke all the time! Especially, the bathroom that the smell is very strong. Bathroom drainage is very poor! and there is no wet-dry separation...be careful when you have shower otherwise everything will be wet. The bed sheets were never changed for 4 days, the maid only throw the trashcan and refill water bottles. There is no soundproof at all. When people walked and talked in the corridor you would hear them as if they are next to you. We were unlucky on the 3rd night there were kids ran around the floor from 10pm to 2am and people were having quarrel. If you can accept all the cons, then you are welcome to stay here but no next time for me.
Response from Property: "Thank you for your evaluation of us. Every feedback is our precious treasure. We deeply regret your poor experience during your stay. We have reflected deeply and strive to do better in the future. Your satisfaction is our eternal pursuit. We look forward to bringing you a pleasant stay experience again.
Kho Tjhing Liong
Business Queen Room
Stay Date Dec 2024
Couples
3 Reviews
10/10
Outstanding
Posted on Mar 25, 2025
Close to harbin railway station
Response from Property: 尊敬的客人,非常感謝您給予我們酒店的五分好評!您的滿意是我們最大的動力。我們將一如既往地為每一位賓客提供貼心、優質的服務,期待您的再次光臨,祝您生活愉快!
Kang Kim Suan
Selected Twin Room
Stay Date Jan 2025
Couples
31 Reviews
8.5/10
Very Good
Posted on Mar 10, 2025
Our group of 10 found location very convenient. But their policy of no storing of luggage made it inconvenient for us as we were returning to the hotel again after going to Mohe and Heihe.
Response from Property: Dear customers, hello, guest satisfaction has always been our highest pursuit. We are very sorry that we failed to provide you with a comfortable and satisfactory accommodation environment during your stay. However, your feedback and opinions are our most valuable assets. We will work hard to improve ourselves and make up for the shortcomings. We look forward to your visit again and feel our changes!
CPat
Selected Twin Room
Stay Date Jan 2025
Couples
13 Reviews
6.5/10
Posted on Feb 16, 2025
I stayed in this so call hotel on 13 Feb 2025. Honestly speaking, it is not a full hotel but rather an old 80s hotel in a commercial building. Everything is really old. The only plus point is the location which is very near the Harbin station and lots of eatery in the vicinity. There are many hotels that are way better than this
Response from Property: Dear customers, hello, guest satisfaction has always been our highest pursuit. We are very sorry that we failed to provide you with a comfortable and satisfactory accommodation environment during your stay. However, your feedback and opinions are our most valuable assets. We will work hard to improve ourselves and make up for the shortcomings. We look forward to your visit again and feel our changes!
Guest User
Discount Twin Room
Stay Date Dec 2024
Solo travelers
15 Reviews
8.0/10
Very Good
Posted on Jan 23, 2025
The hotel was alright, though it was a bit old. Despite booking a non-smoking room, I often smelled smoke in my room. There were also only 2 elevators, and it was slow getting down from my room. The location was great though, and it was really easy to go out and see the city from the hotel.
Response from Property: Dear distinguished guest, thank you for your stay and comments. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Detailed service has always been our focus for a long time. Thank you for choosing Beibei Hotel among many hotels and taking your precious time to make comments. Your satisfaction is Beibei's unremitting pursuit. We will continue to work hard to provide you with better services. All Beibei staff wish you a happy life and look forward to your next stay.
Ray Chok
Discount Twin Room
Stay Date Dec 2024
Family
2 Reviews
10/10
Outstanding
Posted on Jan 20, 2025
Very nice service. My daughter broke the TV remote control and the manager didn't even charge us for it.
Response from Property: Dear distinguished guest, thank you for your stay and comments. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Detailed service has always been our focus for a long time. Thank you for choosing Beibei Hotel among many hotels and taking your precious time to make comments. Your satisfaction is Beibei's unremitting pursuit. We will continue to work hard to provide you with better services. All Beibei staff wish you a happy life and look forward to your next stay.
Guest User
Discount Twin Room
Stay Date Nov 2024
Booked for others
8 Reviews
8.5/10
Very Good
Posted on Jan 15, 2025
Right opposite the train station. The sink of the upgraded room seems to be an old one. Free storage of luggage is only available for the check in date and check out date.
Response from Property: 親愛的客人,收到您對我們服務的正面反饋,我們倍感欣喜與鼓舞。我們承諾將持續精進,以更加細膩入微的服務關懷每一位賓客,確保每一位踏入酒店大門的您都能感受到家一般的温馨與舒適。您的滿意是我們不斷前行的動力源泉,衷心期待在未來能再次迎接您的光臨。
Guest User
Business Three-bedroom Suite
Stay Date Nov 2024
Travel with friends
2 Reviews
8.5/10
Very Good
Posted on Dec 13, 2024
I booked a room for 3 people. The room was quite small for 3 big luggages. Other things was ok. Clean, good quality amenities. Breakfast was fine.
Response from Property: Dear distinguished guest, thank you for your stay and comments. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Detailed service has always been our focus for a long time. Thank you for choosing Beibei Hotel among many hotels and taking your precious time to make comments. Your satisfaction is Beibei's unremitting pursuit. We will continue to work hard to provide you with better services. All Beibei staff wish you a happy life and look forward to your next stay.
Siriyakon
Discount Twin Room
Stay Date Nov 2024
Couples
7 Reviews
6.0/10
Posted on Jan 11, 2025
reception not helpful มีกลิ่นบุหรี่ พัก2คนไม่เติมน้ำ แต่ทำเลดีอยู่ตรงข้าม railway
Response from Property: 尊敬的賓客您好,出現這個問題是我們的失職,我們非常重視您的反饋,之後會對房間處理,下次肯定可以給你一個好的入住體驗祝您生活愉快,歡迎下次入住!
Guest User
Discount Twin Room
Stay Date Nov 2024
Solo travelers
8 Reviews
6.0/10
Posted on Mar 11, 2025
Not really like it, the door is not working during my stay. Huhu
Response from Property: 尊敬的顧客朋友,您好,賓客滿意度一直是小家的最高追求,非常抱歉在入住期間未能給您能提供一個舒適滿意的入住環境,但您的反饋和意見是我們最寶貴的財富,我們會努力提升自己,彌補不足,期待您的再次光臨,感受我們的變化!
Muljadi
Discount Twin Room
Stay Date Dec 2024
Family
3 Reviews
8.0/10
Very Good
Posted on Feb 5, 2025
Good location opposite of Harbin Railway station
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住北北大酒店並分享了您的入住體驗。看到了您的點評,真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了我們很大的鼓舞,同時也感謝您提出的寶貴意見,我們一定會做的更好,致力於為每一位客人提供賓至如歸的入住感受~歡迎您常回家看看哦!
Guest User
Discount Twin Room
Stay Date Jun 2024
Couples
2 Reviews
9.0/10
Great
Posted on Jul 3, 2024
The location is too convenient. Especially for foreigners will find easy to go place. Room has a good space. Suttle bus for airport is nearby. The price of the room is also not too expensive. This is my second time.
Response from Property: Dear guest: Hello! Your satisfaction is our greatest motivation. We are glad to hear that you find our location very convenient for foreigners, which is what we have been working towards. Your praise gives us more confidence that the spacious rooms and reasonable prices we provide are indeed recognized by you. We look forward to welcoming you again in the near future, when we will prepare a small surprise for you to celebrate your return. If you have any ideas or suggestions, we are happy to listen, because your feedback is very important to us. All the staff of Beibei Hotel look forward to your visit again. The hotel is located at No. 2 Chunshen Street, Nangang District, directly opposite Harbin Railway Station, close to the airport bus, subway and bus stations, and close to Harbin's famous attractions and business districts. It is very convenient to go anywhere. Looking forward to meeting you again~
Guest User
Discount Twin Room
Stay Date Nov 2023
Family
1 Reviews
9.5/10
Amazing
Posted on Dec 31, 2023
The room is very clean, warm and tidy although it is a super old hotel. Service is excellent and location is pretty convenient, Metro station is just 5 min walking distance and train station is just opposite. One point to improve: the wall between rooms is not that soundproof, first day I can hear the girls in the other room talking in the midnight and the second night I can hear someone snoring. Luckily maybe someone complained, we got some ears plug.
Response from Property: Hello dear guests! Thank you for staying at Harbin Beibei Hotel (Train Station Branch). Your recognition is recognition and motivation for our services. We sincerely look forward to your next visit and wish you a pleasant journey.