Fairfield by Marriott Harbin (Central Street Railway Station)

Reviews of Fairfield by Marriott Harbin (Central Street Railway Station)

Fairfield by Marriott Harbin (Central Street Railway Station)

32Jihong street, Daoli District, Harbin, Heilongjiang, China, Daoli District, Harbin, Heilongjiang, ChinaSee Hotel Details
Fairfield by Marriott Harbin (Central Street Railway Station)
Fairfield by Marriott Harbin (Central Street Railway Station)Fairfield by Marriott Harbin (Central Street Railway Station)Fairfield by Marriott Harbin (Central Street Railway Station)
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1 night

Guest Reviews

9.4/10
Outstanding
1026 Reviews
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1026)
Positive reviews(1008)
Reviews with photos/video(294)
Delicious breakfast(397)
Convenient location(352)
Classy environment(257)
Easy to get around(238)
Tasty restaurant(162)
Located downtown(114)
Friendly front desk staff(71)
Tasty coffee(12)
Negative reviews(18)
SHULI
Superior Double Room
Stay Date Jan 2025
Travel with friends
7 Reviews
10.0/10
Outstanding
Posted on Feb 18, 2025
I had a wonderful stay at this hotel. The room was exceptionally tidy and well-maintained. The front desk staff were incredibly helpful and welcoming. They handled everything with professionalism and a friendly attitude, making my stay even more enjoyable. Overall, my experience at this hotel was excellent.
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Guest User
Superior Room (2 beds)
Stay Date Nov 2024
Family
16 Reviews
7.0/10
Posted on Dec 17, 2024
We booked 2 rooms for 2 nights in December. The rooms were standard. We were allocated rooms that faced the main st. So, it was noisy with cars honking and people talking. There was a beef noodle shop within walking distance from the hotel. The restaurant is close to a 7-11. I recommend guests to this hotel when visiting Harbin. Breakfast was good enough. However, there were not enough tables during peak hours of breakfast time. Other than that, I would recommend this hotel to anyone who is planning a trip to Harbin. It's affordable, close to tourist attraction, and staffs were willing to help although their English was limited.
6/9
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Hong Yan
Superior Room (2 beds)
Stay Date Nov 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Dec 24, 2024
Clean , comfortable rooms and walking distance to the railway station, Sophia cathedral.
Response from Property: #700 meters from Sophia Cathedral# Dear guests, thank you for choosing Fairfield by Marriott Harbin (Central Street Railway Station). We are very happy to see that you are satisfied with your food, accommodation and transportation in Harbin. We hope you will come again next time and continue your journey.
Sophita23
Deluxe Room (2 beds)
Stay Date Jun 2024
Family
21 Reviews
8.5/10
Very Good
Posted on Aug 10, 2024
The hotel is good, the rooms are comfy and well-equipped with kettle, TV, automatic curtains, among other things. Location is okay, near the metro station (straight line to Central Street Zhongyang dajie) and 5 min walking distance from Harbin Railway Station. Laundry service is provided at a cost of around 8 RMB.
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Lisa 丽莎
Deluxe Double Room
Stay Date Jun 2024
Family
17 Reviews
7.0/10
Posted on Aug 7, 2024
The hotel appearance is OK. However, we were not satisfied with the cleanliness. The hotel needs to improve its hygiene and the daily cleaning of the rooms. Additionally, we didn't like the fact that the laundry service has an additional cost. The booking app made us believe the laundry service was free but it wasn't. Furthermore, we had to download an app to use the washing machine and dryer, which was another inconvenience since one of our cellphones was not compatible with the app. The location of the hotel is not very convenient if you are using a car. If you are walking, then it's OK since the metro is not far.
Response from Property: Dear Valued Guest,Thank you for choosing Fairfield by Marriott Harbin Downtown. We are truly sorry that your recent stay did not meet your expectations. The management of our hotel takes your feedback very seriously and is taking targeted measures to improve the situation.Our goal is to provide all our guests with a warm and comfortable living experience during their stay. We appreciate your suggestions and look forward to the opportunity to serve you better in the future.
POR HUNG
Superior Room (2 beds)
Stay Date Dec 2024
Family
3 Reviews
9.0/10
Great
Posted on Feb 2, 2025
Nice hotel close to metro line 2 which is convenient to go around Harbin in particular the Ice & Snow World and Central Street. Free self service washing is a plus. But the best is Tony and his team were super helpful and sincere in helping us which make our stay very pleasant. They even gave us welcome souvenirs 😁
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Thing lie
Superior Room (2 beds)
Stay Date Nov 2024
Family
4 Reviews
10.0/10
Outstanding
Posted on Dec 27, 2024
The location of the hotel is very good, in the city center, close to the station, not far from Central Street, can be reached on foot, the environment is clean, the bedding is comfortable, the breakfast is relatively rich, the manager of the special restaurant Mr Tan is very good, it is worth praising. I will back to stay there again
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Kristina Sihui
Superior Double Room
Stay Date Nov 2024
Couples
7 Reviews
10.0/10
Outstanding
Posted on Feb 1, 2025
Friendly and helpful front desk! However, unlike other hotels, they do not provide mobile numbers for guests to order delivery so it will be a little difficult to order food if you do not have a china mobile number. Their room space is normal size, with a sofa by the window, and their toilet is clean too. Bed is comfortable and we even watched morning TV while having breakfast before we head out. Overall, definitely will stay again if we come back again!
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Eelwerdna18
Superior Room (2 beds)
Stay Date Nov 2024
Family
7 Reviews
5.5/10
Posted on Dec 15, 2024
Location is walkable to central street but it is still quite a distance. There are other options nearer to central street. If you call a didi car , it has to make a big U turn to arrive at the hotel. Rooms are very small , the bathroom is very small too. Service was not good, housekeeping refuse to wash a coffee cup that I used on the 2nd day morning and kept it unwashed till the day I checked out despite me requesting it to be washed. Breakfast was average.
Response from Property: Dear Valued Guest,Thank you for choosing Fairfield by Marriott Harbin Downtown. We are truly sorry that your recent stay did not meet your expectations. The management of our hotel takes your feedback very seriously and is taking targeted measures to improve the situation.Our goal is to provide all our guests with a warm and comfortable living experience during their stay. We appreciate your suggestions and look forward to the opportunity to serve you better in the future.
Johan Hakim
Superior Double Room
Stay Date Nov 2024
Couples
4 Reviews
8.5/10
Very Good
Posted on Dec 3, 2024
Hotel is located right opposite of Harbin Railway Station. It is a 20 mins walk to St. Sophia Church however in the winter, walking is difficult due to harsh weather. Location is near to many attractions within 10 mins away via Didi. Room was very clean and the receptionist was pleasant to deal with. However, would have appreciated if the staff could help us with the luggage as the cold weather outside was harsh to even open the hotel entrance door. Other than that, everything about this hotel was great.
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Chonnakan
Superior Room (2 beds)
Stay Date Oct 2024
Family
4 Reviews
9.0/10
Great
Posted on Dec 3, 2024
Very comfy room and staffs are very nice ; however, location might be a little far from walking street.
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Teng Teng
Superior Room (2 beds)
Stay Date Oct 2024
Family
4 Reviews
2.5/10
Posted on Nov 27, 2024
The hotel not suitable for family, far from the tourist attractions, almost 15mins walk, old and dirty room. Not recommended.
Response from Property: Dear Valued Guest,Thank you for choosing Fairfield by Marriott Harbin Downtown. We are truly sorry that your recent stay did not meet your expectations. The management of our hotel takes your feedback very seriously and is taking targeted measures to improve the situation.Our goal is to provide all our guests with a warm and comfortable living experience during their stay. We appreciate your suggestions and look forward to the opportunity to serve you better in the future.
Arrow_
Superior Room (2 beds)
Stay Date Oct 2024
Family
24 Reviews
8.0/10
Very Good
Posted on Nov 14, 2024
It was very fun to stay at the hotel. The room was clean, big and comfortable. We really enjoyed the stay.
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.
Anonymous User
Superior Room (2 beds)
Stay Date Nov 2024
Family
6 Reviews
7.0/10
Posted on Dec 28, 2024
Not impressed with this "Marriott" hotel...nothing like 5-star. Room is small.
Response from Property: Dear Valued Guest,Thank you for choosing Fairfield by Marriott Harbin Downtown. We are truly sorry that your recent stay did not meet your expectations. The management of our hotel takes your feedback very seriously and is taking targeted measures to improve the situation.Our goal is to provide all our guests with a warm and comfortable living experience during their stay. We appreciate your suggestions and look forward to the opportunity to serve you better in the future.
Lek..lol
Selected Room (2 beds)
Stay Date Nov 2024
Family
3 Reviews
8.5/10
Very Good
Posted on Dec 18, 2024
Location is good not far from St.Sophia church and Zhongyang walking street
Response from Property: Dear guest, thank you for your recognition of Fairfield by Marriott Harbin Downtown, to provide you with quality service is our unremitting pursuit, we will make continuous efforts, looking forward to meeting you again.