Harbin Volga Manor Baihua Island Resort Hotel Reviews
Harbin Volga Manor Baihua Island Resort Hotel
Vorga Manor, Minqiang Village, Chenggaozi Town (50 meters west of Shuipan Restaurant), Xiangfang District, Harbin, Heilongjiang, ChinaView Hotel Details
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1 night
Harbin Volga Manor Baihua Island Resort Hotel Guest Reviews
4.5/5
Good
218 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(218)
Positive reviews(208)
Reviews with photos/video(94)
Classy environment(41)
Loved the view(37)
Large rooms(20)
Quiet & comfortable(16)
Has facilities for children(11)
Perfect for families(11)
Offers pick-up/drop-offs(8)
Friendly front desk staff(6)
Negative reviews(10)
FaizahM
Comfy Family Room
Checked in Feb 2024
Family
4 Reviews
4.0/5
Very Good
Posted on Feb 24, 2024
We have enough rest by spending the night in the hotel.. the kids enjoy Volga Manor ice slides, tubing and other entertainment. At night can walk around near hotel. They don’t provide halal option but kind enough to give us white rice.. thank you for your service!
SeraphimSG
Comfy Family Room
Checked in Dec 2023
Family
6 Reviews
4.5/5
Great
Posted on Jan 6, 2024
The place to stay overnight at Volga Manor. Note that taxi cannot come in they can only pickup/drop off at park gate. Room and breakfast is adequate though a bit expensive.
Response from Property: Dear guest, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Voga Manor family is here to look forward to your visit again!
AliciaInChina
Cozy Family Room
Checked in Dec 2023
Family
16 Reviews
4.7/5
Amazing
Posted on Dec 27, 2023
Fantastic hotel. Clean rooms. Although this is a popular tourist attraction, they had no Western breakfast options. Overall great experience
Response from Property: Dear guest, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Voga Manor family is here to look forward to your visit again!
Jiekexiansheng1988
Comfy Family Room
Checked in Jul 2024
Family
43 Reviews
2.3/5
Posted on Jul 31, 2024
In terms of staying here, it's still very comfortable. It's very clean, but it costs 1100, which is equivalent to 2 bedrooms and 1 living room for 1 night in the scenic spot. This price is actually not bad. However, the same thing that makes all scenic spots unsustainable is that the service training is very poor. If cars are not allowed to enter the hotel entrance, you must take a battery car in the scenic spot and drive the battery car driver. I am not the driver of the hotel, so the service to tourists is very poor. There is almost no service and I am too lazy to move my luggage. When we went there, the driver helped us move it. When we came out of the hotel and reached the gate, the driver on rainy days completely ignored us and I was the one who moved it in the rain. So if you come here and want to stay in this hotel, its connectivity is particularly poor. If you can't live with it, don't live there.
Secondly, the food was simply inedible, which was a disgrace to the entire Northeast. The Northeast is rich in products and the pasta is so delicious. If you hire a pastry chef, you can make delicious steamed buns and flower rolls. However, the 58-person buffet is all pre-made garbage. You can look at the photos I took. The wontons are so small that a bowl of seaweed cannot be soaked. Who taught them how to make wontons? The wontons were on the plate next to me. I thought they had to be boiled before being put into the bowl. Unexpectedly, they were scooped directly into the bowl, ladle out some soup and that was it.
That amount of noodles, that amount of marinade, I can't even get enough for one bowl. In the end, these meals were basically inedible. How bad were the boiled eggs? Not only was the shell difficult to peel, but the core inside was also blackened. I don’t know how long they had been soaked.
Don't live here, don't eat here.
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6/12
Anonymous User
Cozy Queen Room
Checked in Feb 2024
Family
11 Reviews
2.0/5
Posted on Feb 20, 2024
It’s not like a resort hotel, it’s like a budget hotel, like All Seasons in Vienna. It doesn't feel like it will open in 2022, it feels older. The decoration is very average, the space is small, and the service is poor. Is this the overall situation in Northeast China? It’s very different from those in the south. It feels like it’s ten or twenty years behind. Look at the picture: First, we arrived at the dark gate. After dragging our luggage into the manor, no one asked us about it. We waited for the shuttle bus, but there was no place to put our luggage. The design of the hotel is like a guest house in the 1960s and 1970s. The elevators are not like hotel elevators, which are like those in ordinary office buildings. The lobby and restaurants are not marked, and there are height differences in the corridors... Look at the pictures to identify them!
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6/13
Guest User
Guestroom - 2-Bedroom (1 living room)
Checked in Feb 2024
Family
4 Reviews
4.0/5
Very Good
Posted on Feb 27, 2024
The label seems to be a four-star hotel, but it is actually about the level of a three-star express hotel. This price can be booked for a five-star hotel in Jiangsu, Zhejiang and Shanghai, but it is acceptable in scenic spots. The indoor heating is sufficient, and the location is close to ice and snow projects. It is indeed a good choice for travel.
Before leaving, the whole family was very dissatisfied with the buffet breakfast, which was really too bad! There were few varieties and it was still cold. Four people were given four cups of milk and a plate of bread and two dishes of side dishes. In addition, there was only one fried egg to eat. It’s not an exaggeration. The first time I went to the buffet breakfast, I walked back and forth twice and only picked up a fried egg😓
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Guest User
Comfy Family Room
Checked in Feb 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
There is a hotel shuttle bus from the ticket office directly to the hotel door. The hotel room is very clean, and the family room has two toilets! The manor has a beautiful environment and is well worth it! In addition, the breakfast is also very good.
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6/10
Response from Property: Dear guests: Thank you for staying at Volga Manor Birch Island Resort. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Volga Manor family is here to look forward to your visit again!
Anonymous User
Comfy Family Room
Checked in Feb 2024
Family
44 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
It turns out that staying at Volga Manor during the tourist season is a wise choice. The hotel is a European-style building located next to a birch forest. The rooms are warm and the snow-capped scenery can be seen everywhere outside the window. The manor covers a large area, and it takes two days to fully explore the attractions and recreational facilities. Here we experienced the joy of snow tubing, the beauty of the sleigh train, the excitement of the castle slide, and the Russian architecture everywhere❄️The White House in 2024 is always worth remembering❄️
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6/10
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Mengyun
Comfy Family Room
Checked in Feb 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Feb 22, 2024
Facilities: A bit old, but very complete
Hygiene: Overall good, with minor flaws
Environment: Unbeatable scenery, the snow-covered castle in winter ~ birch forest ~ is always in front of the window, quiet, comfortable, after the park closes, only guests staying in the hotel can enjoy this refreshing scenery
Service: The tour bus can pick up guests to the entrance of the scenic area, and you can take the tour bus to the scenic spots, restaurants, etc. in the scenic area
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Anonymous User
Comfy Family Room
Checked in Feb 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
Very satisfied. There is no snow in Harbin city, but there are places to play in the snow here. The hotel room is spacious, the temperature is suitable, it is very quiet when resting, and it is convenient to go to the play area. The nearby dining places are also very convenient, and there are shuttle buses for pick-up. The buffet next to it is 70 yuan per adult, which is a very fair price in the scenic area.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Yubaobao
Comfy Family Room
Checked in Feb 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is quite big and the service is OK. It is mainly convenient to stay in the park and travel around.
When I checked in at noon on the 18th, it was raining lightly and the snow had melted, the ground was wet and dark, all the projects were not open, and my heart felt cold. As a result, it started snowing at five o'clock in the evening. After dinner, the world was completely white, and the children were all having fun. It snowed + cooled down, and all the snow sports were opened the next day. I played them all early in the morning, and I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Guest User
Guestroom - 2-Bedroom (1 living room)
Checked in Feb 2024
Family
6 Reviews
4.2/5
Very Good
Posted on Feb 24, 2024
It is so convenient to stay at the Shirakaba Island Hotel. I opened the curtains early in the morning and the fairy tale world appeared in front of me. The children rushed out to play in the snow, while I took pictures everywhere. After breakfast, I quickly took advantage of the fact that the tour group did not come. I played the big slide a few times, and there was no need to queue at all. When I left the park at noon (to catch a flight), it was so crowded! The only fly in the ointment was that on the first night in the snow and ice, I dragged my family's large and small bags to the door to transfer to the shuttle bus. The driver was completely indifferent and did not help at all. The breakfast was average and the bathroom in the room had a peculiar smell. But it doesn't affect my love for this place. I will book here again next time and hope to stay a few more days.
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6/9
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Guest User
Comfy Suite
Checked in Feb 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
The suite is still a happy theme, and the children like it very much. There were a lot of people there at 12 o'clock. The luggage storage did not affect the play. The manor is very beautiful. I didn't miss the play and performance. I originally wanted to book two nights. I called in advance and felt that one night was enough. The accommodation also had a car to pick up from the entrance of the scenic area to the hotel, which was quite good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Guest User
Comfy Queen Room
Checked in Feb 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2024
This hotel is very high-end and the experience is particularly good. The breakfast is very delicious. I will come again in summer. The whole manor is too big, and one night is really not enough. I will stay 2 more nights next time.
Arrive at the entrance of the manor, check in, and then an internal sightseeing car will take you to the entrance of the hotel. Get the room card at the front desk and check in directly. Leave the hotel, catch the train, and wait only a few minutes for a car to pick us up and take us to the entrance of the manor.
This place is also very suitable for bringing children to play.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
Nanlingjunshou
Comfy Family Room
Checked in Feb 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
It's really great here! There are basically all the recreational activities in the North Country here, and the food and drinks are not expensive. The children have a lot of fun here. This is the place we feel has the best value for money in Harbin!