Hilton Garden Inn Bel Air

Arrived a mess, as we had booked a different motel, upon seeing the condition of the room, we couldn't stay. Jumped on Hotels to book this room, WHAT A RELIEF, front desk staff was fantastic, she got me checked in so quick and it was off to the room. The room was exactly what I would have expected. Clean, modern fixtures and hook ups for USB chargers (USB-A if you're wondering) the bathroom was well set up and very well lit. I really prefer leaning towards warm white with the lightbulbs, it's subtle but it makes and huge difference and they hit the mark. The room was bright without being sterile or cold. Furniture was all in good shape and the chair and table in the corner were a nice touch. Bathroom and bedroom area were very clean, to credit the hotel, they had literally a 20 minute advance warning of our arrival because we got to the other place, realized we immediately got to finding something we could stay in, so they had no chance to touch up, and it was still perfect.

The room was clean and larger than it appeared in the picture. Bathroom was clean and had ample hot water. The staff was friendly and the breakfast was ample. Parking was safe and secured. Anytime I'm in the Baltimore area I'm staying here.

Zan is amazing receptionist, room was not clean properly, there’s a food left in the fridge, but the manager was able to move us to a different room. Overall Experience is amazing

Comfortable bed, clean building and rooms. Great customer service. I believe they charge a fee for breakfast and I did not use any amenities so cannot rate them.

Beautiful place. Great amenities and clean! Excellent value. Made to order breakfast was ok but nothing special but good price.

Everything was perfect, nothing was out of place, room was spacious, and staff made me feel like I was more than welcome. I will always choose this location cause it’s 100% outstanding service.

Stay HERE is you want a comfy, clean, friendly experience. Small bar w food in lobby and other places to eat nearby.

The bed and pillows were very comfortable. The hotel was clean, although I could hear water running through the pipes from the rooms above through the wall. Which was loud enough to wake me up and a little unusual.

Staff was very pleasant, rooms are spacious and clean. Good breakfast downstairs.